About this property

Boasting views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities, in an unrivaled location. All rooms feature large flat-screen TV with satellite programming, bathrooms with marble fixtures, and conveniences like a fully-stocked mini bar. Most units have a balcony or terrace. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides guests of all ages with fun and enjoyment. With children and teen clubs, mini golf, 5 different dining options, on-site boutiques, 2 swimming pools and daily and nightly entertainment, there is something for everyone. Guests at the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt can also enjoy a variety of recreational activities, including scuba diving, snorkelling and the hotel's on-site water park. Guests can also discover Cancun with hired bicycles and guided tours.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunscape Resorts
Hotel chain/brand

Property highlights

  • Situated in the best rated area in Cancún, this property has an excellent location score of 9.2

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free private parking available on-site

Activities:

  • Fitness centre

  • Games room

  • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Laurita
    Canada Canada
    Overall, the experience was enjoyable. The food was a good quality. The staff were nice especially, in the buffet. The room through booking.com was off the street. I often find the hotels give the lowest quality of rooms when booking on a 3rd...
  • Esther
    Kenya Kenya
    The hotel was very good, including buffet dining area, VIP lounge. The bed was very comfortable. The staff were very helpful.
  • Heather
    United Kingdom United Kingdom
    Lovely hotel, friendly staff that couldn’t do enough for its guests.
  • Aleksandr
    Russia Russia
    1) the room! Swim-up and the the sea view is great 2) food is good! Fruits, taco station, bebidas 3) water color is amazing 4) the service, Rodrigo (bellboy capitan) and beach bar guys! 5) the hammock on the terrace, swings at the beach bar 6) we...
  • Yasen
    Bulgaria Bulgaria
    The staff was very friendly and supportive; the room was good but a little outdated; the animation team was nice
  • Maria
    Belgium Belgium
    The location, the staff very helpful and the entertainment by the pool!
  • Efeo
    United Kingdom United Kingdom
    Really liked the hotel, very well organized, and the food was exceptional. The staff were great and full of smiles!
  • Diana
    United Kingdom United Kingdom
    Place has good food choices. Loved the food! Online platform was useful to navigate. Beach place is great. Bar is super good. Great entertainment team.+++++ Overall pleasant stay. Good that they had sockets adapted to all plugs. Things to work...
  • Murugharaj
    Netherlands Netherlands
    The property is compact for an All inclusive resort that made it easy for us to walk around with our baby and the staffs were also very helpful.
  • Abhijeet
    Canada Canada
    Excellent beach, great food and drinks, helpful staff!

Property surroundings

Restaurants

8 restaurants on site
  • Ventanas
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern
  • Viaggio
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Casa de Rosa
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan
  • At Sunset
    • Cuisine
      American • European
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan
  • Azul
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Cravings
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Café México
    • Ambiance
      Family friendly
  • Brasas Grill
    • Cuisine
      Mexican
    • Open for
      Lunch
    • Ambiance
      Family friendly

House rules

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

The minimum age to stay in Junior Suite 1 King Bed, Beachfront Infinity Swim Up is 13 years.

Please note that use of room service delievery will incur an additional charge of $10 USD

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.