Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Up to 2 children 2 years old and younger stay free when using existing bedding.

Children 3 to 11 years old an stay for an extra fee, using existing bedding.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

Environmental Sanitation Tax

It is mandatory to pay an environmental fee per person, per night.

All resorts in the Mexican Caribbean collect an Environmental Sanitation tax at check-in. The amount (collected in Pesos) is between $3 and $3.99 per night, per guest, in US Dollars.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Ocean Coral & Turquesa All Inclusive您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。