Moon Palace The Grand Cancun All Inclusive

–Great location - show map
+165 photos
Scored 8.5
Rated very good

Staff

8.6
  • Kitchen
  • View
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Experience world-class service at Moon Palace The Grand Cancun All Inclusive

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 9 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 20 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Mayur
United Kingdom United Kingdom
“The property is massive and has all the amenities. The different kinds of activities were amazing. My kid loved the experience.”
Jonathan
Israel Israel
“What a wonderful hotelReal all ultra inclusive really excellent serviceits the 2ed time we have been there once in 2019 and once just this month.Both times for 5 nights 6 days.The Rooms are big, furniture though showing wear and tear a little  but...”
Farid
United Kingdom United Kingdom
“There was a huge focus on entertainment. There were so many things included that kept family highly entertained and engaged. There were numerous pools, so no one had to wake up at 6am to reserve sun beds, lots of activities for kids - massive kids...”
Michaela
“They couldn’t do enough for you the best place we’ve ever been to”
Steven
Canada Canada
“Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.”
Davis
Canada Canada
“Great food, facility. Room size was inadequate and we were only allowed 1 cot”
Sophie
United Kingdom United Kingdom
“The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.”
Hisao
Mexico Mexico
“Facilities that children can enjoy are substantial. The food is of high quality and very tasty. The grounds are spacious and spacious. The area of ​​the site can be comfortably moved by golf cart transportation.”
Kureya
United States United States
“big, lots of things to do, the Library bar was great, Yair, one of the bartenders, was the highlight of my trip.”
Jenni
United Kingdom United Kingdom
“the gym, room was amazing. great location and loved the walk to coffee shop each morning. oh and pool water activities and beach volleyball”

Property surroundings

Restaurants

20 restaurants on site
THE GRAND BUFFET
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
JADE
  • Cuisine
    Asian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LE CHÂTEAU (Adults Only)
  • Cuisine
    French
  • Open for
    Dinner
  • Ambiance
    Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
TAVOLA
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
HABIBI (Lebanese Cuisine)
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
JC STEAKHOUSE
  • Cuisine
    Steakhouse
  • Open for
    Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CUSCO
  • Cuisine
    Peruvian
  • Open for
    Breakfast • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CARIBEÑO
  • Cuisine
    Caribbean
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CASA MIA
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LA CANTINA
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LOS TACOS-SNACK
  • Cuisine
    Mexican
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
SNACKS LA SELVA
  • Open for
    Lunch
  • Ambiance
    Family friendly
SNACK WATER PARK
  • Cuisine
    American
  • Open for
    Lunch
  • Ambiance
    Family friendly
JOE´S DECK BAR AND SNACKS
  • Cuisine
    American
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
UNIQUE BAR AND SNACKS ADULTS POOL
  • Cuisine
    American • Latin American
  • Open for
    Lunch
  • Ambiance
    Modern
  • Dietary options
    Vegan
TAPAS AND VINO
  • Cuisine
    Spanish
  • Open for
    Cocktail hour
  • Ambiance
    Modern
BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
BEACH CLUB - SNACK AND BAR
  • Open for
    Lunch
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LOBBY BAR
  • Cuisine
    American
  • Open for
    Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegetarian
CIRCUS (Kids Food)
  • Cuisine
    International
  • Open for
    Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan

House rules

Moon Palace The Grand Cancun All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that if the deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Please present the same credit card used to guarantee your booking when checking in.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the guest who made the booking must also be present at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.