For everyone's safety, it is probable that some services and amenities in the hotel are not available during this COVID-19 contingency and may include: swimming pool, tennis courts, Spa, restaurant, etc.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All guests may enjoy the following specials during the entire year, regardless room or rate. Free Parking, Gym, tennis courts, mini golf and game room.

Please note that for reservations of 8 rooms or more group policies will apply. Please contact the property for details after you book.

Late Check-out on departures on sundays up to 2 hours. Subject to availability.

— Late check-out has a maximum of 2 hours.

— Only applies to departures on Sundays.

— Subject to availability.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel Racquet Cuernavaca您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。