Palmaïa The House of AïA All Inclusive Wellness Resort

–Excellent location - show map
+109 photos
Scored 9.5
Rated exceptional

Excellent location!

9.7

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Experience world-class service at Palmaïa The House of AïA All Inclusive Wellness Resort

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 5 km away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Property highlights

Top location: Highly rated by recent guests (9.7)

Free private parking available on-site

Activities:

  • Fitness centre

  • Spa and wellness centre

  • Children's playground

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
and
1 bunk bed
1 bunk bed
and
1 large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
2 double beds
Bedroom 1
1 bunk bed
Bedroom 2
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Simeone
Spain Spain
“The property is outstanding, paradise on Earth. Every details starting from accommodation the restaurants the beach the staff and every single activity was extremely pleasant so well organised . The attention to details is immeasurable. This was...”
Chelseah
Mexico Mexico
“It was so peaceful. Healthy food. Amazing views and scenery. Perfect getaway to get back to yourself. Recover from a burnout or just reconnecting with your signifanct other.”
Meriem
Netherlands Netherlands
“Great activities and high quality food and spa. Very helpful staff and stunning nature! I highly recommend this hotel for people seeking a calm and relaxed atmosphere while exploring activities around energy work.”
Isabella
Australia Australia
“The food was outstanding. Every meal was a la Carte which is rare for an all inclusive. I was continually impressed. The rooms were beautiful and comfortable The staff were some of the friendliest”
Rebbecca
United Kingdom United Kingdom
“Everything. Absolute heaven. I never go anywhere twice but we’ll be back!”
Tereza
Germany Germany
“The location and the set up is unquie; even though it is a resort, one has the feeling of remoteness somewhere in the jungle while having exquisite restaurants and bars in terms of design and scenery. The offering of yoga or various meditation...”
Dianne
United Kingdom United Kingdom
“Very thoughtfully designed with comfort of guests always priority. Food so fresh healthy and delicious. Cocktails on the beach amazing.”
Sebastian
Germany Germany
“Great vegan food. Our seaside view was breathtaking. All of the staff was so friendly and welcoming. Lovely, thoughtful activities program.”
Liliana
United Kingdom United Kingdom
“If we could give this property 100 rating we would. It was absolutely amazing!! We aren't vegetarian but could become one with the amazing vegetarian offer of PalmAiA! In particular the tacos truck!! But it was also great that they offered non veg...”
Icaro
Sweden Sweden
“Everything. Difficult to even give some constructive feedback. The whole complex is beautiful, food variety, quality and healthy/ taste balance is incredible, the staff is over prepared and kind. Beach bar was great, the coffe place. On top, this...”

Property surroundings

Restaurants

7 restaurants on site
LEK
  • Cuisine
    Mexican • Local • International
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Mar de Olivo
  • Cuisine
    Mediterranean
  • Open for
    Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
UME
  • Cuisine
    Thai • Asian
  • Open for
    Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Su Casa
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Charlys Vegan Tacos
  • Cuisine
    Mexican
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Eolo Beach Club
  • Cuisine
    Caribbean
  • Open for
    Cocktail hour
  • Ambiance
    Family friendly
  • Dietary options
    Vegan
Plantissa
  • Cuisine
    Caribbean
  • Open for
    Breakfast • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegan • Gluten-free

House rules

Palmaïa The House of AïA All Inclusive Wellness Resort takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 4 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print

Need-to-know information for guests at this property

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.

In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds

All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palmaïa The House of AïA All Inclusive Wellness Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.