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Experience world-class service at 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views

Prime Location: Syrena Luxury Caribbean in Playa del Carmen offers a central position with Playa del Carmen Beach an 8-minute walk away. Nearby attractions include ADO International Bus Station less than 1 km and Playa del Carmen Maritime Terminal a 13-minute walk. Cozumel International Airport is 34 km from the property. Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness centre, sun terrace, and tennis court. Free WiFi is available throughout the aparthotel, ensuring connectivity. Additional amenities include a lounge, games room, and children’s pool. Comfortable Accommodations: Rooms feature sea views, air-conditioning, balconies, and kitchenettes. Amenities include bathrobes, streaming services, washing machines, and private entrances. Family rooms and private check-in services cater to all guests. Explore the Area: Playa del Carmen offers a variety of activities such as pub crawls, walking tours, and bike tours. Nearby attractions include Xel Ha and Xcacel-Xcacelito, each approximately 45 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this property has an excellent location score of 9.3

  • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Aljaž
    Slovenia Slovenia
    Everything was fine. Location, apartment and pool were great. Only we were unlucky and lift didn’t work dor whole week, bit it didn’t bother us so much.
  • Anna
    United Kingdom United Kingdom
    Excellent, well equipped and very clean accommodation. It had everything you needed! Would definitely recommend to anyone visiting Playa del Carmen. Well done to the owner for such a great place.
  • Harm
    Spain Spain
    Beautiful studio, great rootop with nice pool, very good gym and excellent location.
  • Melanie
    United States United States
    Cleanliness Rooftop with pool and tables/chairs Apartment well equiped and decorated
  • Peter
    United States United States
    Very friendly and helpful staff, the professional owner was very responsive to our needs and organized a tour to cozumel island and a day at xcaret park for all my family. The apartment is perfect you have all the amenities, roof top pool, ocean...
  • Laura
    Australia Australia
    Location was great, easy walk into town surrounded by fab resturants, far enough away to be quiet. 2min walk to a popular, tasty taco resturant. Felt very safe walking around area. Parking was free on site. Rooftop pool was appreciated. Washing...
  • Deeptown
    United Arab Emirates United Arab Emirates
    no breakfast, property in a great location....only downside was the communication skills of the staff as none spoke english....was very hard to get things communicated but other than that its a great property...
  • Luca
    Italy Italy
    Perfect apartment! Perfect location, excellent services like ultra fast wi-fi, the infinity pool sea view and city view, in the evening you can see incredible sunsets! The gym in the roof top is well equipped and the front desk always active...
  • Danielle
    United Kingdom United Kingdom
    Great apartment and walking distance to everything in playa. Also has own underground parking, water machine is a bonus in the apartment (just a pitty it ran out) Very clean, comfy.
  • Sebastian
    Poland Poland
    Second time in the paradise! :) Very nice and clean apartment with an amazing rooftop. The host was very nice and helpfull! I highly recommend it!

Managed by Andrea Luxury Caribbean

Company review score: 9.1Based on 83 reviews from 5 properties
5 managed properties

Company information

Passionate about travel, I have a deep understanding of what guests look for when booking a holiday home. With over 10 years of experience in managing vacation rentals and luxury properties, my goal is to provide a high-quality stay, ensuring comfort, attention to detail, and exceptional service. To enhance the guest experience, I also run a professional travel agency with multilingual guides, organizing customized tours to introduce visitors to the local culture, traditions, and the stunning beauty of the Caribbean. I am always available to assist and make every stay unique and unforgettable.

Property information

Syrena Luxury Caribbean is perfectly located in the center of Playa del Carmen, within walking distance of the beach and the famous 5th Avenue. The building offers 24/7 security and a reception always available, and features a rooftop with a solarium and sea view pool, a gym equipped with new equipment, a relaxation and dining area with two BBQs. From the rooftop, you can enjoy an incredible sunset view. The apartment offers all the comforts you need to make the most of your Caribbean vacation. You will have a queen-size bedroom and a queen-size sofa bed, each with respective full bedding, bathroom towels, and dedicated pool towels. For your comfort: self check-in thanks to the electronic handle, air conditioning, dehumidifier, and double fan. For your safety, there is a smoke and carbon monoxide sensor. We provide natural bath products, such as shampoo and liquid soap for the body. In the kitchen, you will find free drinking water, as well as everything you need to dine comfortably inside the apartment or outdoors on the equipped terrace. You will have a refrigerator, freezer, microwave oven, coffee maker, kettle, toaster, dishes, cutlery, water glasses, wine glasses, frying pans, pots, and various containers for 4 people. For added convenience, you will also find a safe, hairdryer, iron and ironing board, and cleaning products for long stays. Additionally, there is a private covered parking available. For all our guests, we organize the best tours to explore the area, offering an exclusive 15% discount. For any other needs, the staff and administration are always available to assist you. See you soon!

Neighbourhood information

Syrena Luxury Caribbean is located in the heart of Playa del Carmen, one of the most vibrant and popular tourist destinations on the Riviera Maya. This neighborhood offers the perfect mix of tranquility and excitement, with easy access to the famous 5th Avenue, a lively street filled with shops, restaurants, cafes, bars, and nightclubs. The area is just a short walk from the beach, where guests can enjoy the crystal-clear waters of the Caribbean. Playa del Carmen is also known for its cosmopolitan atmosphere and vibrant cultural scene, with events and activities for all tastes. Additionally, the neighborhood is well-connected by public transportation, allowing easy access to explore the natural and historical beauty of the area, such as cenotes, Mayan ruins, and local theme parks. With its central location, Syrena Luxury Caribbean is the ideal base for those who want to explore the wonders of Playa del Carmen, enjoy its nightlife, and experience a vacation filled with both relaxation and fun.

Languages spoken

English,Spanish,Italian

Property surroundings

House rules

'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to MXN 6,000 after check-out, according to this property's Damage Policy.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
US$59 per stay

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

If you cause damage to the property during your stay, you could be asked to pay up to MXN 6,000 after check-out, according to this property's Damage Policy.