DeLuma-Urban Suites

–Great location - show map
+51 photos
Scored 8.6
Rated fabulous

Staff

8.9

Property highlights

You might be eligible for a Genius discount at DeLuma-Urban Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: DeLuma-Urban Suites in Jelutong offers a rooftop swimming pool, sauna, fitness centre, and a lush garden. Guests can relax on the terrace or enjoy the open-air bath. Free WiFi is available throughout the property. Comfortable Amenities: Each apartment features air-conditioning, a kitchenette, washing machine, and a private bathroom. Additional amenities include a dining area, work desk, and a games room. Free on-site private parking is provided. Prime Location: Located 11 km from Penang International Airport, the property is close to attractions such as 1st Avenue Penang and Penang Times Square, both 4 km away. Guests appreciate the room cleanliness, comfort, and scenic views.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 4 swimming pools
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Free WiFi
  • Facilities for disabled guests

Top location: Highly rated by recent guests (8.8)

  • Free private parking available on-site

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
2 sofa beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Living room
2 sofa beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Puan
Malaysia Malaysia
“The house is very clean,and the owner is very good. Worthy for money. Recommended👍”
S
India India
“It is an apartment on the 15th floor.The View is Good but not Sea View. No television is provided. Rooms are small but ok. Drawing room and Dining area provided. All good. The rooms were clean. But the toilets were not mopped when we checked in....”
Shaw
India India
“The location and the appartment was beautiful and well maintained. The outside view was amazing. It gives the feel that we can spend time in apartment. ☺️”
Nadia
Malaysia Malaysia
“The apartment was spacious, beautifully decorated, and very clean. The location was convenient. The host was responsive and helpful throughout the stay.”
Chin
Malaysia Malaysia
“The cleanliness of the room is definitely a 5 star”
Kannagi
Malaysia Malaysia
“All good...house is nice and clean. Facilities s.pool,steam & sauna good. Owner very easy to communicate and fast respon. Thank you Urban suite De luma😘”
Nkp
Malaysia Malaysia
“I like the PDF check in manual and restaurant recommendations by the staff. As a traveller first time come to Penang, it really means a lot.”
Tharmendran
Malaysia Malaysia
“I couldn't complain any we decide to book a accommodation late night at 11pm. A while after booking was made, they contact and confirm via WhatsApp and share details about check in. After the deposit has made, we been given unit detail. The unit...”
Dayangz
Malaysia Malaysia
“Comfortable. Easy to go anywhere. Good responsive from owner. Friendly and easy to reach them.”
Clara
Malaysia Malaysia
“Overall was really good.... will book again for sure”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Esther Lee

Company review score: 9Based on 993 reviews from 10 properties
10 managed properties

Company information

My name is Esther and I was born and raised in this small town called Bukit Mertajam in the state of Pulau Pinang (Mainland), in Malaysia.

Property information

Urban Suites comprises two 42-storey towers, featuring 596 units of commercial suites. Everything about Urban Suites, from its linear shapes, stunning architecture, stylish design and resplendent facilities will captivate its owners and astound the public.

Neighbourhood information

4.1 km from 1st Avenue Penang, Urban Suites - Penang is a recently renovated property set in Jelutong and offers air-conditioned rooms with free WiFi and private parking. With sea views, this accommodation features a patio and a swimming pool. Guests can use the sauna and the hot tub, or enjoy garden views. The apartment provides guests with a terrace, mountain views, a seating area, projector, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with walk-in shower and a hair dryer. At the apartment complex, all units are allergy-free and soundproof. At the apartment complex, the units include bed linen and towels. Guests can also relax in the garden. Penang Times Square is 4.3 km from the apartment, while Rainbow Skywalk at Komtar is 4.7 km from the property. The nearest airport is Penang International Airport, 12 km from Urban Suites - Penang. Distance in property description is calculated using © OpenStreetMap

Languages spoken

English,Malay,Chinese

Property surroundings

Facilities of DeLuma-Urban Suites

Great facilities! Review score, 8.6

Most popular facilities

  • 4 swimming pools
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Free WiFi
  • Facilities for disabled guests

House rules

DeLuma-Urban Suites takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 300 is required on arrival. That's about US$71. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform DeLuma-Urban Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.