About this property

Located in just under 1 hectare of ground with lawns and a garden, Cleveland Motel is 1.6 km from Rotorua City Centre. It offers BBQ facilities, free WiFi and free parking on site. The thermally-heated guest rooms have ironing equipment and a 42-inch flat-screen TV with all Freeview channels. Each comes with an outdoor patio area with tables and chairs. A kitchenette with a fridge and a microwave is fitted in all rooms. A coin-operated self-service laundry is available. The staff at the tour desk can assist with making touring arrangements around the Rotorua area. Continental breakfast is available upon request. The Cleveland is 500 metres from Lake Rotorua, and 13 km from the Rotorua Regional Airport. It is a 29-minute drive from Wai-O-Tapu Thermal Wonderland, a 12-minute drive from Whakarewarewa Thermal Village, and 5-minute drive from the Polynesian Spa Thermal Hot Pools.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
Bedroom 1
1 single bed
and
1 large double bed
Bedroom 2
1 single bed
and
1 large double bed
Bedroom
1 single bed
and
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 bunk bed
1 single bed
and
1 large double bed
Bedroom 1
1 single bed
and
1 large double bed
Bedroom 2
1 single bed
and
1 large double bed
Living room
2 sofa beds
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Henare
    New Zealand New Zealand
    Room was clean and spacious staff were very helpful and lovely assisting us throughout the duration of our stay and our service lady was sooo adorable she did an amazing job.
  • Wendy
    New Zealand New Zealand
    The room was clean and the kids were playing trampolin and swimming pool.
  • Elaine
    New Zealand New Zealand
    The staff were amazing and polite. The spas were perfect for adults to unwind and the pool the perfect oasis for the kids. Would definately stay again.
  • Hope
    New Zealand New Zealand
    Was very cosy, beds were comfy & rooms were clean. my kids enjoyed the heated pool. Will definitely be back to stay
  • Ramprasadg
    India India
    Good room . Comfortable beds. Good location. The hot baths were good.
  • Jocelyn
    Australia Australia
    We enjoyed the free mineral baths and would stay there again.
  • Shirley
    New Zealand New Zealand
    The room we had has recently been refurbished, and it was warm and cosy was all good we
  • Anna
    Australia Australia
    Had everything we needed. Provided fresh milk for our coffee and tea, not long life! The private mineral spa was much appreciated and enjoyed after a day of sightseeing.
  • Julia
    New Zealand New Zealand
    Love staying here. Lovely staff, clean and comfortable facilities, wonderful warm thermal heating, will always stay here.
  • Leslie
    New Zealand New Zealand
    Lovely host, very accomodating for our young family. Had a cot all made up which was great. Trampoline was a hit. The recent cosmetic Reno’s have given it a good clean appeal. Location is surprisingly convenient to all attraction.

Property surroundings

House rules

ASURE Cleveland Rotorua takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
NZD 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

There is a 4% charge when you pay with any other credit card.

No Noise between 21:30 to 08:30.

Visitors must register at Reception and leave by 21:00.

Visitors are not allowed to use our facilities.

Unregistered guests will be charged USD 75 each per night.

Bicycles are not to be brought into your room; free storage available, ask at Reception.

All apartments are serviced daily except on Sundays and public holidays.

Please note that renovation work of the swimming pool will be carried out from August 2, 2025, till September 6, 2025.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ASURE Cleveland Rotorua in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.