Please note for bookings of 10 or more guests, different policies and procedures may apply. For further information, please contact the property in advance, using the contact details found on the booking confirmation.

Guests 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private, where all beds are booked in the room and a minimum of one adult is part of the booking party. All guests 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party.

Please note, due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that we are undergoing a refresh of our rooms, allowing us to transition the property into a space we know you will seek and desire for your future travels.

This means, there may be some maintenance that will take place during your stay. Rest assured; we continue to ensure that this transition is completed with minimal disruption to you, during your stay.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Haka House Rotorua您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。