You might be eligible for a Genius discount at City's Heart Guesthouse. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: City's Heart Guesthouse in Ponta Delgada offers family rooms with private bathrooms, balconies, and city views. Each room includes a work desk, refrigerator, and free WiFi. Exceptional Facilities: Guests enjoy a saltwater swimming pool, private check-in and check-out services, and a 24-hour front desk. Free parking is available, along with luggage storage and a dining table. Prime Location: Located 3 km from João Paulo II Airport, the guesthouse is an 8-minute walk from Portas da Cidade. Nearby attractions include Pico do Carvao (16 km) and Sete Cidades Lagoon (28 km). Highly rated for its convenient location and excellent value.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Ponta Delgada, this property has an excellent location score of 9.8

  • FREE parking!


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 single bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Khrystyna
    Ukraine Ukraine
    Agree with all the reviewers- really cozy and feels just like home! It’s an authentic Azorean house, and the owners, Afonso and Fatima, and housemaid (sorry, didn’t ask her name) were very friendly and helpful! I stayed in Girassol (Sunflower)...
  • Lantz
    Canada Canada
    Great location, friendly host, good value for the price.
  • Marius
    Austria Austria
    Family accommodation as it used to be (i.e.: nice). Very attentive, personable and helpful hosts who actually make you feel welcome. The simple things done well: Clean rooms, clean house, warm hearts.
  • Robert
    United Kingdom United Kingdom
    I visited as a backpacker on a budget so for me this was perfect . Great value , very clean , great facilities and the room I stayed in, the sunflower room had a small balcony to sit out on and people watch . Perfect !
  • Marie
    Australia Australia
    Staying at this guesthouse was a fantastic experience! Afonso was a wonderful host, always friendly and attentive, making sure everything was perfect for my stay. The guesthouse is in the best location, right in the middle of town, which made it...
  • Ahmed
    Egypt Egypt
    The location is excellent very near to the center of Ponta Delgada with all restaurants around. very good value of money compared to others. Alfonso the owner is very helpful and you will find him available anytime you need. Room with private...
  • Pui
    Netherlands Netherlands
    Excellent location. The owner was very helpful and let me put the bag in the room earlier. A small single room but it is well equipped. Own fridge with freezer, microwave, etc. It's not a hotel, but I enjoyed my stay.
  • Celestyna
    Poland Poland
    I had a great time in City's Heart Guesthouse! My room was very nice and cozy. Very good location, five minutes walk from city center or marina. Totally recommend!
  • Dorene
    United States United States
    the location, the homey feeling, the owners are so friendly and helpful in every way,
  • Julie
    Ireland Ireland
    This is such a great place. We only stayed for our last night but would have based ourselves there for the whole holiday if we'd known how great the location is, how friendly the owner and how very comfortable the space is. Highly recommended!!

Property surroundings

House rules

City's Heart Guesthouse takes special requests - add in the next step!
Check-in
From 15:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform City's Heart Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

License number: 599