If nine or more rooms are reserved for the same dates by the same booker, they will be treated as a group reservation, whereby different policies and additional supplements will apply. Please contact the hotel in advance in order to receive your group booking confirmation with updated policies, group rates or additional supplements.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card.

Bathing equipment is available to borrow.

There is an additional charge to use the spa and swimming pool.

Children aged 18 years and below are not allowed to use the spa.

Please note that spa access requires a reservation.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Ad Astra by Elite - Hotel, Spa & Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。