Please note that the rooms are located on upper-level floors with no lift access.

Guests are required by the property to settle payment within 24 hours upon booking.

The property will contact guests via email with payment instructions.

Please note that actual allocated apartment may differ slightly from photos and units with skylight windows cannot be opened.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

This is a strictly non-smoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a busy area so guests might experience some noise.

A damage deposit of S$ 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

请您提前告知Heritage Collection on Victoria - Mobile App Check-In您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

到店时需支付损毁押金：S$ 200。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。