Sustainability certification

citizenM Chicago Downtown

–Excellent location - show map
+33 photos
Scored 9
Rated superb

Excellent location!

9.7
  • City view
  • Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Luggage storage
  • Heating
  • Lift
  • Facilities for disabled guests

About this property

Prime Location: citizenM Chicago Downtown in Chicago offers a central position with Millennium Park just a 6-minute walk away. Nearby attractions include the Art Institute of Chicago and Cloud Gate – The Bean, all within 1 km. Comfortable Accommodations: Rooms feature air-conditioning, city views, and modern amenities such as free WiFi, iPads, and work desks. Guests appreciate the room comfort and cleanliness. Dining Experience: The modern restaurant serves international cuisine with vegetarian options for lunch and dinner. A bar provides a relaxing space to unwind. Convenient Facilities: The hotel offers a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, luggage storage, and full-day security. Nearby Activities: Guests can enjoy ice-skating, kayaking, or canoeing in the surrounding area.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
CitizenM
Hotel chain/brand
CitizenM

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast info

Buffet

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
BREEAM
BREEAM

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

John
Switzerland Switzerland
“great price, lovely staff, maybe a little too postmodern for my tastes”
Harriet
United Kingdom United Kingdom
“Clean, comfortable. Small but very quiet and practical rooms. Great space for work and rest downstairs”
Will
United Kingdom United Kingdom
“Clean, comfortable, great facilities and location!”
Adel
South Africa South Africa
“Very good location and all necessities in the room.”
Reny
Australia Australia
“The city views were wonderful, the bed was large and comfortable, the room, though small, was well served for storage. We loved our stay here in this great location.”
Karen
United Kingdom United Kingdom
“Excellent location, very clean, interesting decor, nice shared spaces , delicious breakfasts. Friendly helpful staff.”
Olivia
United Kingdom United Kingdom
“Breakfast was excellent and the location was brilliant, everything in easy walking distance. The staff were friendly and helpful. I would stay again.”
Ivan
Argentina Argentina
“Perfect location and the staff was always super helpful. The bar staff specially.”
Jakub
Poland Poland
“fantastic hotel right next to the Chicago River Walk. I like the funkiness and vibrant atmosphere of CitizenM brand hotels and I often stay at them if they are available. This one has an incredible gym which was not your usual hotel fitness room.”
Candia
United States United States
“I love the concept for a single traveller. The room is perfect for one person.”

Hotel surroundings

Restaurants

1 restaurant on site
canteenM - open 24/7
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

citizenM Chicago Downtown takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.