You might be eligible for a Genius discount at Family Hanoi Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Family Hanoi Hotel is set in Hanoi's Old Quarter Area, 300 metres from Ngoc Son Temple. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and has a flat-screen TV with satellite channels and DVD player. Some units feature a seating area where you can relax. Enjoy a cup of tea from your terrace or balcony. The rooms are equipped with a private bathroom with a bath and bidet, with slippers and free toiletries provided. Family Hanoi Hotel features free WiFi throughout the property. Bike hire and car hire are available at this hotel and the area is popular for cycling. St. Joseph Cathedral is 300 metres from Family Hanoi Hotel, while Hoan Kiem Lake is 400 metres away. The nearest airport is Noi Bai International Airport, 21 km from the property.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Lift
- Tea/coffee maker in all rooms
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Guest reviews
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Guests who stayed here loved
- Meleah
Australia“Great location, very clean, the staff were more than helpful.” - Christopher Australia“The staff were awesome - Alice, Helen, Mr Ton, and Michael stood out.”
- Joshua
Switzerland“The hotels location was very central with lots of restaurants around. The rooms were clean and comfortable. Helen was really kind and helpful in making this stay as comfortable as possible.” - Glenn
Ireland“Perfect location right in the old quarter, very helpful staff shoutout to Helen on the front desk, very good hotel” - Hannah
United Kingdom“Helen and Katie were amazing, helped us get to our next location and were so helpful!” 
Gretzel Australia“I liked the location, it’s in ideal spot in old town. Once you step out of this place, food options are everywhere, spa, laundry, etc. The balcony (small but better than nothing) with sitting area, is a good place to people watch while sipping...”
Cheng-hua
Mexico“Definitely a 10!!! The location is great, quiet yet close to everything. The staff are the best!!! They are not only just kind and polite but help me so much as if they literally consider me as a family member.”- Lesley United Kingdom“A great location 1 minute from the lake. Staff are very friendly and helpful and organised a day tour for us and a very reliable transfer to and from the airport. The staff go out of their way to help you. Also, very comfortable bed!”
- Duncan Australia“I had an excellent stay with Family Hanoi Hotel! The staff worked hard to ensure I felt at home. Special thanks to Ms Bic (Moon) who put in a special effort!”
- Helen Australia“Great location and price. The staff were wonderful! Willing to give advice on places to eat and other services.”
Hotel surroundings
Restaurants
- Family Restaurant
- CuisineAmerican • Chinese • Dutch • French • Italian • Japanese • Korean • Malaysian • Mexican • Pizza • Seafood • Singaporean • Spanish • Steakhouse • Vietnamese • Austrian • Australian • Russian • Local • Asian • European • South African
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsKosher • Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
