Grand Mercure Hanoi

–Great location - show map
+189 photos
Scored 9.2
Rated superb

Staff

9.6
  • City view
  • Garden
  • Swimming pool
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at Grand Mercure Hanoi

Elegant Accommodation: Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar. Comfortable Amenities: The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a fitness room. Additional amenities include a hot tub, 24-hour front desk, concierge service, and a tour desk. Dining Options: Breakfast is served as a continental buffet, while dinner includes Chinese, French, Italian, Japanese, Korean, Vietnamese, and local cuisines. Vegetarian, vegan, and gluten-free options are available. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Buffet

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

David
United Kingdom United Kingdom
“We stayed in five hotels in five cities in Vietnam, and this was our second favourite. Although star systems don't necessarily align between countries, this is by international standards a five star hotel in terms of facilities and decor. The...”
Kieran
United Arab Emirates United Arab Emirates
“The room was amazing. Loved the rooftop bar as well”
Dennise
United Kingdom United Kingdom
“Beautiful room, superb bathroom facilities . My husband enjoyed a long soak in the bath and fell asleep! We Had a wonderful nights sleep with no outside noise Wonderful roof top bar with amazing views . All staff very polite and attentive....”
Daria
United Kingdom United Kingdom
“We stayed twice at the Grand Mercure Hanoi during our first trip to Vietnam, and both stays were excellent. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. A special mention must go to the...”
Raksna
India India
“The room was exactly as shown in the pictures—comfortable and well-kept. The staff were fantastic, especially Stephanie, who went above and beyond by recommending local dishes that turned out to be amazing. The rooftop pool and bar were...”
Natacha
Belgium Belgium
“Beautiful interior! The room was very well equipped, the rooftop pool was great and the gym also had everything you can expect to need! I even received great tips on exercises from Quality, the trainer at the gym. The reception staff goes out of...”
John
Ireland Ireland
“Beautiful hotel, great facilities, food was very good especially the breakfast. The concierge staff were very friendly and helpful with all our enquiries, as were the gym staff”
Joseph
United Kingdom United Kingdom
“The staff were fantastic. Really friendly and helpful at all times. My wife has a food allergy and each day the breakfast supervisor took time to ensure she got food that would not result in her being sick. Really impressive service.”
Elisha
New Zealand New Zealand
“Beautiful building. Friendly and helpful staff. And wide selection of delicious food at breakfast Buffett. Cannot fault this hotel”
Christine
United Kingdom United Kingdom
“The staff were excellent. They really helped me out including late a night when I had a previous issue with a booking elsewhere. they were very welcoming.”

Hotel surroundings

Restaurants

2 restaurants on site
LocAlly Restaurant
  • Cuisine
    Chinese • French • Italian • Japanese • Korean • Pizza • Seafood • Sushi • Thai • Vietnamese • Local • Asian
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Cat Vi
  • Cuisine
    Asian
  • Open for
    Dinner

House rules

Grand Mercure Hanoi takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.