Smoking is to be strictly prohibited in the bedroom, restaurant, meeting rooms, as well as other indoor public areas. Designated smoking areas will be available on the ground floor. Ashtrays will otherwise not be provided. Please note that guests who flout the no-smoking regulation may be subject to management's action.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are kindly reminded to present the same credit card used for booking during check-in. Failure to present the credit card upon check-in may result in cancellation of your booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Palace Hotel Saigon您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。