“房间挺大的,工作人员服务很好,帮我们免费升级房间,早餐免费,很丰盛,还有健身房和泳池。酒店位置优越,距离还剑湖很近,周末晚上附近有夜市。工作人员Jacky and Kate非常热情!!”
A
Angelle
英国
“The staff were fabulous as was the location of the hotel.”
C
Colleen
菲律宾
“Bob was really accommodating! We were checked in without having to stand up. We also got a free room upgrade which we really appreciate. They allowed baggage storage even when we went on a 2 day trip to Sapa. Bob also took care of our bus tickets.”
G
Gillian
澳大利亚
“The breakfast changed daily along with a menu for special orders. There is an egg station which is ordered and bought to the table. A great selection of hot and cold dishes, fresh fruit, yogurt, breads etc. On my birthday 2 staff bought a cake to...”
Chun-chieh
台湾
“Clean and nice people”
B
Belle
比利时
“the best”
Jennie
英国
“Great welcome and care from the staff. Lili helped us with booking our spa experience which was great. Thank you Lili!”
Abby
英国
“The staff came to the rescue! An atm swallowed our bank card and they solved the problem. My phone broke, and they arranged for someone to come and fix it. I forgot my phone charger and they helped us. Bob and Mr Ling Dong at the front desk were...”
A
Anna
波兰
“10 fot the staff”
Aleksandr
德国
“A fantastic location to dive into the old town! Team at the reception is truly exceptional and made us feel great!”