The Shells Resort & Spa Phu Quoc

–Good location - show map
+65 photos
Scored 8.1
Rated very good

Staff

8.5

Property highlights

Experience world-class service at The Shells Resort & Spa Phu Quoc

Situated along the shores of Duong Dong, The Shells Resort & Spa Phu Quoc features an outdoor pool, fitness centre and a private beach area. Operating a 24-hour front desk, it provides free parking and offers complimentary WiFi access in the entire property. Duong Dong Market is within 4 km away. Featuring a private balcony, air-conditioned rooms come with tiled flooring, a wardrobe, seating area, a safe and a flat-screen TV with cable channels. Electric kettle and minibar are also included. All rooms enjoy sea views and feature an en suite bathroom with bathtub, shower facility and free toiletries. At The Shells Resort & Spa Phu Quoc, guests may utilise the sauna facility or indulge in a pampering massage at the spa. Laundry service and tour arrangements can be provided upon request. Meeting and function facilities are also available. Housing a restaurant, guests will be served with a delectable spread of Vietnamese cuisine. Meals can also be offered in the privacy of guests’ rooms.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Private beach area

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

  • Spa and wellness centre

  • Private beach area

  • Beachfront

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Yvon
Switzerland Switzerland
“I had a very lovely room 75 m2 in front of pool and sea Foods are delicious and not expensive”
Sarah
India India
“We had such a great experience during our stay! The reception team was welcoming, attentive, and always willing to assist with anything we needed. The resort is stunning, filled with green spaces that create a calm and refreshing environment. The...”
Sum
China China
“The rooms here are very big and beautiful. The breakfast buffet has a lot of dishes and is delicious. The reception staff is very professional and quick. We really like the space here.”
Pawan
India India
“Everything here is great, very suitable for a vacation, quiet, airy, clean, fresh air. The reception team is professional and friendly. We highly appreciate this vacation.”
Muhhmad
India India
“Our stay at the resort was truly wonderful. From the moment we checked in, the front desk staff welcomed us with warmth and professionalism. They were always friendly, attentive, and helpful throughout our stay, making us feel completely comfortable.”
Tran
Australia Australia
“Excellent front desk service! the receptionist was professional, polite and made check in smooth and easy. the resort so beautiful and peaceful.”
Akhdar
India India
“The reception staff were courteous and supportive, always warm and considerate during our stay. While the resort didn’t have many Indian dishes, it did offer vegetarian options. Altogether, it was a delightful and memorable holiday.”
Anonymous
France France
“the reception staff at this resort are outstanding.”
Hamed
Egypt Egypt
“nice stay all staff from reception supportive would recommend it to everyone”
Erik
China China
“I had a wonderful stay at this resort. The room was clean, tidy, and serviced daily. The location is very convenient, close to attractions and restaurants. What impressed me the most was the warm and attentive support from receptionists”

Property surroundings

Restaurants

1 restaurant on site
Flow Restaurant
  • Cuisine
    Pizza • Seafood • Vietnamese • Local • Asian • International • Grill/BBQ
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

The Shells Resort & Spa Phu Quoc takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
6 - 11 years
Extra bed upon request
VND 600,000 per child, per night
12+ years
Extra bed upon request
VND 850,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used.

The resort reserves the right to change the surcharge rates with advance notice.

The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours.

The room price for 4 guests in the Family Suite Ocean View and 2 guests in other rooms includes a mandatory Gala dinner fee for 31 December 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Shells Resort & Spa Phu Quoc in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.