The importance of guest satisfaction as a team at Webersburg is share through the following: Service Quality – Friendliness, professionalism, and responsiveness of staff. Cleanliness – Rooms, common areas, and amenities must meet high hygiene standards. Comfort & Amenities – Room comfort, Wi-Fi speed, dining options, leisure facilities, etc. Value for Money – Guests feel the price matches the experience received. Efficiency – Fast check-in/out, quick room service, and effective problem resolution. Personalization – Remembering guest preferences, special occasions, or loyalty benefits. Safety & Security – Both physical security and digital (data protection).

Webersburg Wine Estate is a luxury family boutique winery is located in the heart of Stellenbosch - the estate offers luxury 5 star accommodation which includes 24 rooms overall - along with fine dining; wine pairings and picnic experiences. The estate has a proud history dating back to 1786 - the heritage of Webersburg makes for the perfect destination for any traveler to come and experience during their winelands holidays.

Webersburg is situated on the slopes of the Helderberg Mountain just outside Stellenbosch. Webersburg is an 52 hectare farm, with a 24 room guest house. We offer wine tasting from 10am to 5pm and lunch from 12pm - 3pm.