The staff at the hotel were absolutely amazing! The receptionists were very friendly and attentive to all my requests. The restaurant staff was also amazing! The cleaning staff were very friendly and always smiling! All the staff at the hotel contributed to a very peaceful and worriless stay.
Everything was amazing at this hotel, but I just separately pay tribute to the staff. We used to have quite some difficulties during our stay and were amazed to see how people took our challenges seriously and did their utmost to assist and solve the issue. In addition, it was really noticeable how much aligned different services are - reception, spa, restaurant, security. Everyone is on the same page on whatever happens and your requests are addressed immediately. Will definitely get back to Grand Hotel Lviv