Kids club needs to be upgraded with some more equipment.

Stayed in October 2025

I was not aware that Dubai is so big, so the hotel is located quite far from the main tourist attractions. The train station is though very near and the train system is impeccable. But it is still 1 hour each way to the city center. Breakfast is good, though with very bad coffe from a coffe machine.

A very nice beautiful hotel. The rooms are beautiful and very quite, despite the massive reconstruction side next to it. We have slept very good every night.

Stayed in October 2025

Unavailability of steam and sona area. The water is folded on the floor when taken shower. There's no floor drain.

The location was great, and the staff were helpful and provided great services. The receptionist was supportive and helpful by allowing us to have late check-out.

Stayed in September 2025

Nothing everything was great.

Everything even though renovations were ongoing the service was impeccable. Best bed and pillows I've rested on for years.

Stayed in October 2025

Nothing

Great convenient location and great services. A special thank you to Abdallah and Patricia, they went out of their way to make my stay comfortable and as a result I extended another week

Stayed in October 2025

I stayed at this hotel for two nights with my children. The hotel is located in the southern part of Dubai, so it’s better to have a car. There is always an underground parking lot available free of charge. But if you don’t have a car, there is a metro station within walking distance. The hotel itself is not new, and the rooms are also not new, so it would be good if they renovated it in the near future. However, everything is clean, there are good shampoos, body gels, and even a toothbrush. The bed is very comfortable and large. In this hotel, I really liked three things: • The first is the kids’ club, managed by a lady named Delia. My children were delighted and wanted to go there every morning to play. Thank you, Delia, for playing with the kids. • The second thing I liked was the food – everything was quite tasty. Special thanks to Chef Jayasiri, who prepared meals for my children and even made special dishes at my request. Everything was very delicious, and the kids really enjoyed it. • The third point I want to highlight is the pool. It is a very cozy and beautiful place, designed so that most of the time you are in the shade, and there’s also a pleasant breeze. I also want to mention that I was kindly allowed a free late checkout at 2:00 PM. Overall, I recommend this hotel.

Stayed in October 2025

Nothing

Good

Stayed in September 2025

The whole reception team made me keep extending mentioning patricia su mariam israa mohammed abdallah fouad many thanks to them

Stayed in September 2025

The furniture was bit old

The room was so specious and comfortable The front desk staff was very friendly and specifically Ms.Patricia was Amazing So professional.

Stayed in September 2025

The hotel is far from centre, which was not a main issue for us,as we had car. Hotel is under renovation, it did not disturbed our residence.

Chef Arshad's attitude and welcoming manner , plus expertise in making Omelette (main reason for our second visit to this hotel), hi from Iran chief! Other than that , all staffs are friendly. Even they made for us Dusa bread again , although the station was not available any more. Mr. Anil cleaned the room with passion.

Stayed in September 2025

Hotel is under renovation, limited access to some area

The room is spacious. The staff were welcome and big thank for ISRAA.

Stayed in August 2025

Food and the service of the staff they are very accommodating.

Stayed in September 2025

Many thanks to Maria on reception. Very happy to back again

Stayed in August 2025

“I would like to express my sincere appreciation for Miss Yara at the reception. She was very professional, welcoming, and attentive to every detail, which made my stay at the hotel more pleasant and comfortable. Her smile and excellent attitude reflect the hotel’s high standards of hospitality. Thank you, Yara, for the outstanding service.”

Stayed in September 2025

No

I like Ms Israa helpful, friendly, kindness

Stayed in September 2025

The construction created a bit of hassle.

Place was clean and staff were helpful

Stayed in September 2025

I understand the current Hotel renovations but that shouldn’t have affected the Guest Relations and Service specifically for Arriving guests. When I reached the Hotel, there were some staff at the door but no one offered a hand to help me with my bags / luggages (twice). At the Concierge upon checking in, staff were just looking but no one approached me nor greeted me up until I paced multiple times due to my exhaustion after travelling.

Our advance requests were met. The Rooms and Breakfast area boasts of Ibn Batuta’s culture and Arabic vibes. The staff at Breakfast is very attentive and helpful.

Stayed in August 2025

Ongoing renovation

Location

Stayed in August 2025

The renovation going on..oh and a little more brighter lights everywhere, it was very dim

Everything was fab

Stayed in August 2025

Lovely hotel with great friendly staff, good location for business.

Stayed in June 2025

The apartment is far from the reception. You need to go out of the building to go the reception

The size of the apartment Balcony

Stayed in August 2025

The first 2 rooms I was in, carpets are not in a good condition, but they offered different room. I think after innovation, everything will.be great.

Rooms are really spacious and clean. All what you need tou will find in the room. Toilets and showers are clean. Staff are amazing specially the night and early morning staff at the front door, Reception and manager are amazing specially Su and Israa. Breakfast is incredible, staff are really good there, and the chef is great. They all care and keep.asking if help.required. Cleaning staff are super. Beds are so comfortable. Many facilities, gym, pool, etc I really enjoyed my stay there.

Stayed in August 2025

NA

Spacious, clean and prime location

Stayed in August 2025

The Egyptian girl Maryam she is the top resone to come back to this hotel . He is really good and professional

Stayed in July 2025