Reviews of Oaks Ibn Battuta Gate Dubai 5 stars
E11 Sheikh Zayed Road Ibn Battuta Mall, Dubai, United Arab Emirates, Discovery Gardens, Jebel Ali, Dubai, United Arab Emirates
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Reviewed: 31 October 2025 · Stayed in October 2025
Verified reviewEverything 😁
Nothing 😊
Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewConstruction taking place over the hotel, dust everywhere , noise and bad
Close the hotel until construction work done
Dear Wadeea, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience was affected by the ongoing renovation works. We completely understand how the construction may have impacted your comfort, and please be assured that these enhancements are being carried out to elevate the overall guest experience and facilities. Our team continues to do their utmost to minimize disruption and maintain a high standard of service during this period. We do hope to have the opportunity to welcome you back once the renovation is completed, so you can enjoy the refreshed and improved surroundings that reflect the true essence of Oaks hospitality. Warm regards, Hotel Management Oaks Ibn Battuta Gate Hotel Dubai
Dear Wadeea, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience was affected by the ongoing renovation works. We completely understand how the construction may have impacted your comfort… Show more
Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewKids club needs to be upgraded with some more equipment.
Dear Agarwal, Thank you for your valuable feedback. We’re pleased to know your family enjoyed their time with us and appreciate your suggestion regarding the Kids Club. Your comments about adding more equipment are well noted, as we continuously look for ways to enhance our facilities and create a more enjoyable experience for our little guests. We hope to welcome you and your family back again soon for another pleasant stay. Warm regards, Hotel Management Oaks Ibn Battuta Gate Hotel Dubai
Dear Agarwal, Thank you for your valuable feedback. We’re pleased to know your family enjoyed their time with us and appreciate your suggestion regarding the Kids Club. Your comments about adding more equipment are well noted, as we contin… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewBreakfast was great with a hugh selection.
Hotel is undergoing heavy restoration. I believe it will be absolutly fabalous when completed.
Dear Kevin, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our breakfast selection and appreciate your understanding regarding the ongoing restoration. We’re excited about the enhancements taking place and truly believe, as you mentioned, that the hotel will be even more fabulous once the works are completed. We look forward to welcoming you back soon to experience the refreshed Oaks Ibn Battuta Gate Hotel. Warm regards, Hotel Management Oaks Ibn Battuta Gate Hotel Dubai
Dear Kevin, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our breakfast selection and appreciate your understanding regarding the ongoing restoration. We’re excited about the enhancements taking place and tr… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewReviewed: 24 October 2025 · Stayed in October 2025
Verified reviewA very nice beautiful hotel. The rooms are beautiful and very quite, despite the massive reconstruction side next to it. We have slept very good every night.
I was not aware that Dubai is so big, so the hotel is located quite far from the main tourist attractions. The train station is though very near and the train system is impeccable. But it is still 1 hour each way to the city center. Breakfast is good, though with very bad coffe from a coffe machine.
Reviewed: 24 October 2025 · Stayed in October 2025
Verified reviewReviewed: 20 October 2025 · Stayed in July 2025
Verified reviewReviewed: 20 October 2025 · Stayed in October 2025
Verified review-
the hotel was under renovation and very very noisy
Dear Mohammad, Thank you for sharing your feedback regarding your recent stay with us. We regret that your experience was affected by the ongoing renovation works and the associated noise. Please accept our sincere apologies for the inconvenience caused. These enhancements are part of our efforts to improve the overall guest experience and facilities, and we are doing our best to minimize any disruption during this period. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back once the renovation is completed, so you may enjoy a more comfortable and refreshed environment. Warm regards, Oaks Management
Dear Mohammad, Thank you for sharing your feedback regarding your recent stay with us. We regret that your experience was affected by the ongoing renovation works and the associated noise. Please accept our sincere apologies for the incon… Show more
Reviewed: 19 October 2025 · Stayed in October 2025
Verified reviewLocation and staff
Ongoing renovation and left uncleaned, construction debris and dust all over we all got allergies due to dust
Dear Renjith, Thank you for sharing your feedback regarding your recent stay at Oaks Ibn Battuta Gate Hotel Dubai. While we are pleased to know that you appreciated our location and the efforts of our team, we regret that your experience was affected by the ongoing renovation works. We fully understand how this impacted your comfort. Please rest assured that our team is working diligently to minimize any inconvenience and maintain our cleanliness standards during this enhancement phase. We value your comments and hope to have the opportunity to provide you with a much-improved experience once the renovation is completed. Warm regards, Oaks Management
Dear Renjith, Thank you for sharing your feedback regarding your recent stay at Oaks Ibn Battuta Gate Hotel Dubai. While we are pleased to know that you appreciated our location and the efforts of our team, we regret that your experience… Show more
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewReviewed: 16 October 2025 · Stayed in October 2025
Verified reviewFriendly staff , helpful and kind
The property is going under renovation , noisy, dusty and uncomfortable
Dear Alkhiriseh, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you found our team friendly, helpful, and kind — your kind words are truly appreciated. We understand that the ongoing renovation may have impacted your experience, and we appreciate your patience and understanding as we work to enhance our facilities. Your comments about long-stay comfort have been noted, and we will continue to improve to ensure a more pleasant experience for all our guests. We hope to have the opportunity to welcome you back once the enhancements are complete, so you can enjoy a more comfortable and refreshed environment. Warm regards, Oaks Management
Dear Alkhiriseh, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you found our team friendly, helpful, and kind — your kind words are truly appreciated. We understand … Show more
Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewReviewed: 11 October 2025 · Stayed in September 2025
Verified reviewThe location was great, and the staff were helpful and provided great services. The receptionist was supportive and helpful by allowing us to have late check-out.
Unavailability of steam and sona area. The water is folded on the floor when taken shower. There's no floor drain.
Dear Nadeer, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location and found our staff helpful, especially regarding the late check-out. We have noted your comments about the unavailability of the steam and sauna area, as well as the water issue in the shower. Your feedback has been shared with the relevant teams for review, as we continuously strive to improve our facilities and guest comfort. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Oaks Management
Dear Nadeer, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location and found our staff helpful, especially regarding the late check-out. We have noted your comments about the unav… Show more
Reviewed: 11 October 2025 · Stayed in October 2025
Verified reviewEverything even though renovations were ongoing the service was impeccable. Best bed and pillows I've rested on for years.
Nothing everything was great.
Dear Richard, Thank you for taking the time to share your experience. We are delighted to hear that, despite our ongoing renovations, our service met your expectations and that you enjoyed the comfort of our beds and pillows. Your kind words are greatly appreciated and motivate our team to continue providing exceptional service. We look forward to welcoming you back for another relaxing and enjoyable stay. Warm regards, Oaks Management
Dear Richard, Thank you for taking the time to share your experience. We are delighted to hear that, despite our ongoing renovations, our service met your expectations and that you enjoyed the comfort of our beds and pillows. Your kind wo… Show more
Reviewed: 8 October 2025 · Stayed in October 2025
Verified reviewGreat convenient location and great services. A special thank you to Abdallah and Patricia, they went out of their way to make my stay comfortable and as a result I extended another week
Nothing
Dear Tariq, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed your stay, our convenient location, and the services provided. It’s especially heartening to know that Abdallah and Patricia went above and beyond to make your stay comfortable — we’ll be sure to pass on your kind words to them. We truly appreciate your continued trust in us and look forward to welcoming you back again soon at Oaks Ibn Battuta Gate Hotel Dubai. Warm regards, Oaks Management
Dear Tariq, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed your stay, our convenient location, and the services provided. It’s especially heartening to know that Abdallah and Patricia went above a… Show more
Reviewed: 7 October 2025 · Stayed in October 2025
Verified reviewgood
good
Dear Valued Guest, Thank you for taking the time to share your feedback and for rating your recent stay with us. We’re pleased to know that you had a generally positive experience and appreciate your honest score of 7 out of 10. Your comments help us identify areas where we can further enhance our guest experience, and we truly value your input. We look forward to welcoming you back soon and hope to make your next stay a perfect one. Warm regards, Oaks Management
Dear Valued Guest, Thank you for taking the time to share your feedback and for rating your recent stay with us. We’re pleased to know that you had a generally positive experience and appreciate your honest score of 7 out of 10. Your comm… Show more
Reviewed: 7 October 2025 · Stayed in September 2025
Verified reviewReviewed: 5 October 2025 · Stayed in October 2025
Verified reviewReviewed: 5 October 2025 · Stayed in October 2025
Verified reviewI stayed at this hotel for two nights with my children. The hotel is located in the southern part of Dubai, so it’s better to have a car. There is always an underground parking lot available free of charge. But if you don’t have a car, there is a metro station within walking distance. The hotel itself is not new, and the rooms are also not new, so it would be good if they renovated it in the near future. However, everything is clean, there are good shampoos, body gels, and even a toothbrush. The bed is very comfortable and large. In this hotel, I really liked three things: • The first is the kids’ club, managed by a lady named Delia. My children were delighted and wanted to go there every morning to play. Thank you, Delia, for playing with the kids. • The second thing I liked was the food – everything was quite tasty. Special thanks to Chef Jayasiri, who prepared meals for my children and even made special dishes at my request. Everything was very delicious, and the kids really enjoyed it. • The third point I want to highlight is the pool. It is a very cozy and beautiful place, designed so that most of the time you are in the shade, and there’s also a pleasant breeze. I also want to mention that I was kindly allowed a free late checkout at 2:00 PM. Overall, I recommend this hotel.
Dear Eli Fertzer, Thank you for taking the time to share such a thoughtful and detailed review of your recent stay with us. We are delighted to know that you and your children had an enjoyable time and appreciated the comfort, cleanliness, and thoughtful amenities of our hotel. It’s wonderful to read your kind words about our Kids’ Club and the care provided by Delia — we’ll be sure to share your lovely feedback with her. We’re also very pleased that Chef Jayasiri and our culinary team made your dining experience memorable with their personalized service and delicious meals. We’re glad you enjoyed relaxing by our pool and appreciated the comfort of your room, as well as the convenience of our location and parking facilities. Your remarks regarding future room renovations are also well noted, and we thank you for your valuable input. It was a pleasure having you and your family with us, and we truly appreciate your recommendation. We look forward to welcoming you back to Oaks Ibn Battuta Gate Hotel Dubai for another pleasant and family-friendly stay. Warm regards, Oaks Management
Dear Eli Fertzer, Thank you for taking the time to share such a thoughtful and detailed review of your recent stay with us. We are delighted to know that you and your children had an enjoyable time and appreciated the comfort, cleanliness… Show more
Reviewed: 5 October 2025 · Stayed in October 2025
Verified review