Nothing

Everything

Stayed in September 2025

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What a great hotel! We loved every bit of it. First of all the location: it lays on the highest point in the village with a magnificent view over the valley. The hotel is a great starting point for hikes and/or bike rides. The hotel itself was great. It was cozy, well maintained and very clean. It had a lot of facilities for everybody to enjoy: table tennis, different games, bikes, a lovely pool, very nice wellness and a relaxing hot tub. Also the food was amazing! They had a very extensive breakfast buffet with a lot of choice. Would definetely recommend the freshly baked omelets. But also a large choiche of cheese, meat, fish, fresh fruit and yoghurt. The coffee was also very good, one of the better I've had in any hotel. During breakfast you are able to choose your dinner for the evening. This also contained a lot of choice: 2 types of meat, fish and vegetarian options. Before you got your main dish, you can also choose from the salad buffet, have a starter and/or a soup. The desserts were very tasty and to top it off you could also pick a fine selection of cheese. The last big plus regarding the food was the snacks in the afternoon and the extended wine menu with a lot of wines from Austria and Italy. The final thing that needs to be mentioned is the staff. What a nice, warm and social team they have. You can really sense that it is a family hotel. Yoes, Katarina, Ramona and all the others: thank you! Also a special thanks for the family Pohl: the host Daniel and his father Anton, who by the way plays very nice on the accordeon (go see it on tuesdays in their house bar!)

Stayed in September 2025

the room was very clean but had a pronounced smell it was not a bad smell (smell from product you use to clean clothes) but it was a bit too pronounced my wife found it disturbing and that is the reason why we said that the room did not had to be cleaned during our stay

the staff is exceptional we felt at home immediately breakfast buffet is top dinner is high level with different options for wine by glass do not hesitate to stay there

Stayed in September 2025

I loved everything about this place! Can't wait to go back

Stayed in September 2025

I loved everything 😊

A beautiful hotel- with very nicely furnished rooms, beautiful food & ideal location. I had the nicest omelette ever at breakfast - & an amazing multi-course meal for dinner. The staff were very helpful & friendly

Stayed in August 2025

The pool, which was perhaps a little small, may have presented access problems for the elderly and infirm. Of course, to remedy this may require additional land that may not be available and, it can still be enjoyed by most people. That said, it wouldn't prevent me from staying at this wonderful hotel in the future.

The location is magnificent with grand views down the Oetz valley and on into the Inn Valley beyond. Sitting on the balcony drinking all of this in is a real privilege. The staff of this gem are all lovely people who will go to great lengths to facilitate your comfort and provide you with any request, answering all of your questions. Our room was outstanding and was attended by a second to none service. The meals were more than adequate, and you always looked forward to them and great efforts were made for my vegetarian partner. I have no reservations in recommending this fine hotel and would definitely book again.

Stayed in June 2025

There was nothing that we didn’t like. But if i need to nitpick, Restaurant staff was not really friendly, but they served us, answered our questions and it was quite busy most of the time so I don’t blame them for being stressed/serious.

This experience was absolutely amazing. Daniel, the owner met us on the reception, he is a very friendly guy, we also got a free upgrade. He helped us with advice, where to go and what to see. Breakfast/lunch/diner where so much better than we expected! A huge choice of food + food cooked my the chefs. One member of our party has an eating disorder (ARFID) so the chefs cooked french fries separately for him! we didn’t even had to mention the ED. Sauna is amazing, there is A LOT of stuff to do in the hotel, table tennis, a game room with different games, swimming pool, big tennis, AMAZING NATURE AND VIEWS and more. It was definitely the best and the most beautiful holiday worth it’s money, and we will definitely be back at this hotel! Thank you Daniel!

Stayed in June 2025

Great staff and food. One of the best places we have ever stayed.

Stayed in March 2025

Really good kitchen! Perfect breakfast and dinner. I like sauna as well

Stayed in February 2025

We are delighted to stay at this hotel. Wonderful and exceptionally friendly staff. Everything at the highest level - cleanliness, varied and sophisticated food as well as ladies cleaning the rooms. We felt like we were at home. Thank you for every day. We truly recommend this hotel.

Stayed in February 2025

The beds were a bit loud when moving, but that didn’t take away from our overall wonderful experience.

We had an amazing stay at this family-owned hotel! The attention to detail was exceptional—better than any other hotel we’ve stayed in. Every little touch made our experience truly special. The food was absolutely delicious and generously served, and we could tell they used only the highest quality ingredients, which we really appreciated. The warm hospitality and personal approach set this place apart, and we’re already looking forward to returning next year!

Stayed in February 2025

The spa is beautiful with calm relax zone, you can also choose from various food every day, the rooms are nice and the view from the balcony is pretty. The people who work there are friendly.

Stayed in February 2025

Excellent service and lovely staff

Stayed in December 2024

Possibly the most welcoming and kind staff I have ever experienced. Fantastic hospitality making our stay feel very homely. Excellent breakfast.

Stayed in January 2025

It was amazing stay

Stayed in August 2024

- several options were proposed for dinner but alternative ones seemed less tasty than the main one. - it can be hot in the spa area and it’s a bit a pity that there is no way to go and rest outside from the spa area - we were surprised by the price to pay for tap water at the restaurant - the staff was very nice all the time. We were just a bit disappointed that the person doing the check out with us wasn’t as nice as the others as it left us with a less good feeling about our stay.

Very well maintained traditional hotel. Friendly staff (especially the owner and his son). Rooms are quiet, comfortable and with a nice view. Breakfast is amazing. Diner is also very good with very generous portions. The spa area is very enjoyable. The concert in the middle of the week was a highlight. And to point out also the welcome pack for our doggy that has been more than appreciated.

Stayed in July 2024

Nothing to add here.

Great family/owner run hotel in perfect location in the village of Sautens in Ötztal. Easy access to mountains, activities and Innsbruck. Lovely and caring hotel staff and outstanding service. The food is in a class of its own and the facilities including pool, big spa and sport areas is five stars. Highly recommend and happy to come back anytime!

Stayed in August 2024

Beautiful hotel with friendly staff, everything clean, wellness, awesome food, wonderful location with views. Definitely recommend and would love to come again!

Stayed in May 2024

Nothing

Location, atmosphere, room & facilities

Stayed in February 2024

Family atmosphere, all amenities, friendly and competent staff, high quality rooms and cuisine.

Stayed in February 2024

Checkout at 10h. Where possible would be great to add an option for extended checkout

Breakfast was excellent - wide choice and good quality. Also one could have it until 10:30 which is great (in some hotels it finishes too early). Relaxing sauna area and a great massage (by Inez).

Stayed in February 2024

almost nothing

staff, location and facility were amazing!

Stayed in February 2024

Amazing customer oriented hotel with attention to detail. Every member of staff was extremely friendly and helpful. We have stayed in many places accross Austria but this one is special due to its hospitality. You do feel really welcome and you do feel like at home. The hotel is renovated and rooms are very comfortable. Great food too.

Stayed in February 2024

If you don’t have a car it could be a little remote, it was surprising that they charge for tap water with dinner if you don’t have a bottle of wine

Beautifully clean, staff were extremely friendly and the attention to detail was outstanding . The food was worthy of a Michelin Star and the spa is a welcome addition after a day on the slopes which the resort is only 5 minutes away. The afternoon cake was a warm welcome after the slopes.

Stayed in February 2024