Reviews of Grande Escape Resort 4 stars
78 Wallcliffe Road, 6285 Margaret River Town, Australia
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Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 October 2025 · Stayed in October 2025
Verified reviewNice largish room with comfortable beds. Clean, lots towels. Good reverse cycle heating. Time warp feeling we were back in the 1980's.
Extreme neglect with the surrounds and landscaping. We would've expected some external maintenance to match the per night price. Impossible to have a shower without flooding bathroom floor. Shower curtain was at least 25 cm off floor! Bathroom very 1970's compared with other places we have stayed.
Dear Charles, We’re glad to hear you found the room comfortable and well-equipped. We also appreciate your comments regarding the bathroom and external areas. We acknowledge that some parts of the property feel dated, and we are renovating step by step to improve both interiors and landscaping. Feedback like yours is very important to us. We’re sorry the shower caused inconvenience and will review this with our maintenance team. We’d love the chance to welcome you back with an improved experience. Warn regards, Reservations @Grande Escape Resorts
Dear Charles, We’re glad to hear you found the room comfortable and well-equipped. We also appreciate your comments regarding the bathroom and external areas. We acknowledge that some parts of the property feel dated, and we are renovating… Show more
Reviewed: 25 October 2025 · Stayed in October 2025
Verified reviewProximity to Margaret River town
No soundproofing between apartments- couldnefe every word next door and both mornings our neighbours were up at 6am so we were wide awake. Breakfast quite poor- think we were offered the remnants of a coach party’s buffet. We should have ordered a la carte. Staff lovely though. Chalet was cold but we had to use extra blanket.
Dear Brenda, Thank you for sharing your feedback. We’re sorry to hear about the noise from neighboring rooms. As we continue renovating our rooms, we truly appreciate comments like yours. Regarding breakfast, when we host groups we provide a buffet, but we always offer an à la carte option for individual guests if the buffet does not suit their preferences. We apologize if this was not clearly communicated. If you stay with us again, please contact us directly —We’d love the chance to welcome you back with an improved experience. Warm Regards, Reservations @Grande Escape Resort
Dear Brenda, Thank you for sharing your feedback. We’re sorry to hear about the noise from neighboring rooms. As we continue renovating our rooms, we truly appreciate comments like yours. Regarding breakfast, when we host groups we provi… Show more
Reviewed: 23 October 2025 · Stayed in October 2025
Verified reviewWas clean but room was not what we expected if I could have got a refund We would have not stayed Paid nearly 800.oo dollars should have only been about 400.00
Room was shabby, not even a decent wardrobe, and the bathroom was very outdated. Looking at the pictures on the website, only thing that was the same was the linen on the bed As I said would not have stayed would have walked back out but could afford to lose my money
Dear Oliver, Thank you for your feedback. We’re sorry to hear the room didn’t meet your expectations. We understand that some areas of our property feel dated, which is why we’re currently renovating room by room. We’d love the opportunity to welcome you back in the future. If you decide to stay with us again, please contact us directly before booking so we can ensure you’re placed in one of our newly renovated rooms. Kind regards, Reservations @ Grande Escape Resort
Dear Oliver, Thank you for your feedback. We’re sorry to hear the room didn’t meet your expectations. We understand that some areas of our property feel dated, which is why we’re currently renovating room by room. We’d love the opportunit… Show more
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewReviewed: 15 October 2025 · Stayed in October 2025
Verified reviewReviewed: 14 October 2025 · Stayed in October 2025
Verified reviewExcellent location and facilities.
On the 2 nights we stayed we were unable to eat in the restaurant due to the venue having 2 bus groups in. Perhaps a message to guests who were not part of the bus tours advising they were fully booked would have been helpful. 1 night ok but both nights.
Thank you for your feedback. We're very sorry to hear that you were unable to dine in our restaurant during your stay due to the presence of tour groups. We understand how disappointing this must have been, especially over two consecutive nights. Your suggestion about notifying non-group guests in advance when the restaurant is fully booked is greatly appreciated, and we will certainly take this on board to improve communication in the future. We hope to have the opportunity to welcome you back for a more enjoyable and seamless experience. Warm regards, Grande Escape Resort
Thank you for your feedback. We're very sorry to hear that you were unable to dine in our restaurant during your stay due to the presence of tour groups. We understand how disappointing this must have been, especially over two consecuti… Show more
Reviewed: 14 October 2025 · Stayed in October 2025
Verified reviewBreakfast was varied but was a little cold
Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewReviewed: 12 October 2025 · Stayed in October 2025
Verified reviewReviewed: 11 October 2025 · Stayed in September 2025
Verified reviewReviewed: 9 October 2025 · Stayed in October 2025
Verified reviewLocation, restaurant & staff.
WiFi was poor, shower weak.
Reviewed: 9 October 2025 · Stayed in September 2025
Verified reviewLoved it
Reviewed: 8 October 2025 · Stayed in October 2025
Verified reviewBeds were extremely comfortable, black out blinds. Staff were very friendly and accommodating. Little way off the main drag but is peaceful in its location.
Wouldn't say it's a resort, more a motel. Outdated and lacking landscaping. Restaurant was a little disappointing with food. For $800 for 2 nights, I expected something a little more resort style.
Reviewed: 6 October 2025 · Stayed in October 2025
Verified reviewClean, Good food
Reviewed: 6 October 2025 · Stayed in October 2025
Verified reviewClean, comfortable and spacious. Efficient reception and good parking
Reviewed: 30 September 2025 · Stayed in September 2025
Verified reviewExcellent value for money, exactly what was advertised and expected. Helpful staff.
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 September 2025 · Stayed in September 2025
Verified reviewThe location was great , very comfortable bed nice spacious room , restaurant convenience in the hotel was close to all attractions. Very nice stay. Thank you
There was a really weird and loud noise in the bathroom exhaust
Reviewed: 17 September 2025 · Stayed in July 2025
Verified reviewReviewed: 15 September 2025 · Stayed in September 2025
Verified reviewClean
No toaster, microwave, plates cutlery. Just 2 mugs 2 teaspoons and a kettle. It was very basic.
Reviewed: 15 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewGood location to the to township of Margaret River and a pleasant walk to the town. Grounds of the motel were tidy and well kept. Quiet room. Rooms were serviced daily.
An old fashioned shower with shower curtains so water easily flowed on to the bathroom floor.