Using the app to be able to unlock the elevator in the evenings to go up to the apartment did not work as there is no signal inside the elevator. So, I had to ask for help at the bar or take the stairs a few times until I was given a badge to unlock the elevator in the evenings. The staff said they are working on resolving this issue though. Only other minor issues with the apartment were that it did not come with any soap for washing hands or dishes and that the bathroom with the shower was not as nice as the rest of the apartment.

The apartment was even nicer than I expected. There is an incredible panoramic view of Leuven through the windows of the apartment on the 9th floor. The apartment was well furnished and equipped. Having the bar/café downstairs was especially nice. The location is also very nice and within walking distance of the city center.

Stayed in April 2025

A couple extra pillows on the bed (so two per person) would have been nice. There was no hairdryer in the bathroom, but that may be something I overlooked in the description. It was no issue for us. I did have to check under the bed for a dropped item and it was dusty, as was the plant. We don’t care but some people would.

The 10.3 loft is beautiful, spacious, with excellent views of Leuven. The bed is very comfortable. I like the open floor plan with the extra storage area adjacent to the bed but out of sight. The room was very quiet. Although the bar and restaurant were closed due to the Christmas holiday, we were able to take advantage before they closed and the food and drinks are excellent. Having a kitchenette is great.

Stayed in December 2024

The corridors tend to smell cause the garbage is collected every day. Also it’s a slightly long walk to the City Center.

It’ very clean and has a lot of natural light. The accommodation was extremely comfortable ie including the furniture . It was great having a nice and large Smart TV. The cupboard space was great.

Stayed in October 2024

While there was a washer and dryer for use by all the apartments on the floor, there was no drying frame, so I had to borrow extra hangers to dry the many things I didn't want to use a dryer for. There were also no instructions for using the cooktop or oven, so one had to figure it out. In the end, I gave up trying to use the oven. But there is not alot to complain about, and I'm sure that everyone who stays at de Hoorn will enjoy their stay.

The apartment (on the 9th floor) had a wonderful view southward over Leuven. Opening the floor-to-ceiling windows provided a good breeze. Given we were two people, it was useful having separate rooms for toilet/sink and for shower/sink. Because de Hoorn was in the northern part of the city, it was quite quiet, but a healthy walk to the central part of the city and the train station. I liked de Hoorn's provisions for recycling nearly everything!

Stayed in August 2024

nothing

The staff really went out of their way to make the stay easier. Could not recommend the place more.

Stayed in June 2024

No breakfast or shops open late at night.

The view

Stayed in May 2024

Although I had told them for my early arrival, I was only told the number of key locker and its opening code by e-mail. So, I had to wait until 3:00 pm just to be sure, but it seemed that the key locker could be opened much ealier time, thus, I wasted quite a bit of time. Also, the check-out scheme was not specified. Because of my schedule, I could not go to Reception during the day on a weekday, so I could not have chance to ask how to check-out. The day before check-out, I asked how to check-out several times by e-mail & text messaging, however I have get no reply. In the end, I just returned the keys to the same key locker at the check-out time, but I still don't know if it was the right thing to do or not.

Large & Quiet Room, Very good view. In this time, There was dish detergent and hand soap, but No dishwashing sponges, No kettle, No hair dryer. At first I thought the washer and dryer were equipped in the room, but I was almost disappointed when I did not see them. At last, I discovered that they were in another room across the hallway, which I was able to use.

Stayed in April 2024

The only problem was/is that after 4 days of emailing back and forth I still haven't gotten an invoice. I need it because i was there because of work. - Their response time is really slow (one mail a day) - although I forgot to send a few details to make the invoice (mailed the details right after they asked for dem on day 3), it shouldn't take this long to get an invoice. - day 4. They haven't answered me today, so still no invoice But still this is a minor thing compared to what you get out of this place and it's really great, and I am coming back the next time I'm in Leuven. So remember to get the invoice before you check out.

The whole apartment concept is really great. I love that I can have a place after work, where I can do almost the same as I do at home.

Stayed in September 2023

The room is huge and the view is just fantastic!

Stayed in July 2023

Staff are completely unreachable at night. Once there was a power cut and when we called the staff no one answered. As others have noted, there is no hand soap, laundry detergent or electric kettle. With such great facilities, why don't they provide them?

Excellent location! Great rooms! Great views! Everything is great! Very modern and well equipped. I would definitely stay here again next time.

Stayed in June 2023

The studio did not have any soap (not even dish soap), nor a hair dryer or ironing board. These small touches would make an already excellent apartment really, really superb.

The apartment definitely has the 'wow' factor. Floor to ceiling windows, wonderful views, heaps of space. Two huge sliding windows to the outside. The furnishings, crockery and finishes are all beautiful. The apartment is really quiet and a lovely place to spend time. Most places 'inside the ring' in Leuven can be walked to from here in about 20min maximum.

Stayed in June 2023

No free television subscription only. Complicated microwave oven had no instructions

Self-catering apartment. Modern and view to northern edge of city. 20 minute walk to central tourist centre.

Stayed in May 2023

the apartment is very dirty. the towels were dirty and there are no basic things like hair dryer, hygiene products, etc.

Stayed in May 2024

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Stayed in September 2025

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Stayed in May 2025

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Stayed in October 2024

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Stayed in June 2024

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Stayed in October 2023

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Stayed in July 2023

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Stayed in March 2023

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Stayed in November 2022