7.4

Reviews of A Place to Call Home

13915 118 Avenue Northwest, Northwest Edmonton, T5L 2M3 Edmonton, Canada

  • Anderson

    Reviewed: 28 October 2025 · Stayed in October 2025

    Verified review

    Very little.

    Very little the description for the rental did a vague job of describing the real conditions and circumstances which led to our shock at checking in with the rental not having its own bathroom or laundry kitchen . When attempting to contact the host who was not anyone by the name of Heather it was a guy that answered and he was very standoffish and dismissive of our concerns and the fact the ad was not.very clear about the location having a multiple rooms for rent that happened to all share a bathroom and kitchen and with paper thin walls all boast zero privacy or peace and quiet. The attempt to cancel our booking due to the mix up came to an abrupt halt when the gentleman that is on the booking.com as the property's point of contact told me to look at his ad closer where it clearly states NO REFUNDS which is not only.a terrible reality to be faced with but also a direct contradiction to the booking.com ad campaign of "WITH FREE CANCELATION YOU CAN STAY FLEXIBLE." If there is a lower score to give it would have been ².

  • Watson

    Reviewed: 28 October 2025 · Stayed in October 2025

    Verified review
  • Larry

    Reviewed: 28 October 2025 · Stayed in October 2025

    Verified review
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  • Monawer

    Reviewed: 9 October 2025 · Stayed in October 2025

    Verified review

    Location and the house keeper

    Not fully convinced, no cabinet for clothes or hangers , one common washing room too difficult to manage

  • Phichitphon

    Reviewed: 8 October 2025 · Stayed in October 2025

    Verified review
  • Mani

    Reviewed: 25 September 2025 · Stayed in August 2025

    Verified review
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  • Leila

    Reviewed: 24 September 2025 · Stayed in August 2025

    Verified review
  • Ian

    Reviewed: 23 September 2025 · Stayed in September 2025

    Verified review
  • Sharifa

    Reviewed: 22 September 2025 · Stayed in September 2025

    Verified review

    I made this booking by accident and tried to cancel in UNDER FIVE MINUTES. The host refused and charged me for all three days. So that's the level of customer service.

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  • Oksana

    Reviewed: 22 September 2025 · Stayed in September 2025

    Verified review

    I didn’t expect it to be 5*, but I liked the room

  • 7.0 Good
    Keith1961smith

    Reviewed: 14 September 2025 · Stayed in September 2025

    Verified review
  • Mahima

    Reviewed: 13 September 2025 · Stayed in September 2025

    Verified review

    -pretty lowkey place where you go, rest and leave, its like living with housemates but you have no idea who they are and you never see them. -the instructions on how to get in was clear -towels were provided (but wasnt sure of their hygiene so we didnt use them) -kitchen was equipped with all appliances and anything you might want for the stay - not too noisy - good for value

    - not so responsive on site stuff - feels a bit creepy for a solo traveller - i'd doubt the cleanliness of sheets and pillow - we arrived at 9pm but no instructions were provided in terms of what room was ours - bed was cranky and too high

    Property response:

    Rest assured we have onsite staff and our sheets and towels are cleaned daily. If there is ever a concern about cleanliness you need only bring it to the attention of the host or the housekeeper and it will be immediately rectified. This guest communicated through the app for extra services fine, and was sent all check in instructions to the same portal in the app. I'm not sure why they are saying they never received it.

    Rest assured we have onsite staff and our sheets and towels are cleaned daily. If there is ever a concern about cleanliness you need only bring it to the attention of the host or the housekeeper and it will be immediately rectified. This g… Show more

    A Place to Call Home
    13 September 2025
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  • Laverne

    Reviewed: 9 September 2025 · Stayed in September 2025

    Verified review
  • Laverne

    Reviewed: 9 September 2025 · Stayed in September 2025

    Verified review

    I had everything I needed. A comfy bed, my own AC, a fridge, a TV, my own bathroom, and a shower. The owner was very prompt and accommodating when messaging.

  • Evelyn

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    It was too hot.

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  • Victor

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The host Peter was very nice and upon arrival he graciously upgraded our accommodations when there had been a mix up.

    We enjoyed our stay.

  • Weiqiang

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Rory

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The house manager was friendly and helpful. The home is located very conveniently. The room had a lot of bang for its buck. I’ll stay again my next trip though!

  • Villebrun

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The location was the key to finding out about...A place to call home....

    The fact that I had to check out just when I really started to feel right at home..... I highly suggest you book a room too...Well done to the management and staff.. Thank-you...and yes I am going to stay again when the opportunity presents it's self.

  • Phichitphon

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
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  • Akhil

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Lee

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Id like to hot tub ..and the bed the house and the back yard . The costs

    I didn't like the lack of communication with on site staff. Or the laundry fees nor the timing in between suite change no air conditioning and or the completely ignorant attitude id received with the cleaning staff at the clairview location

  • Leah

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Leah

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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