Commentaires sur l'établissement A Stunning Chalet Style Home

Tarek from Algeria, thank you for pointing out the many good things from your stay here but I am deeply shocked and offended by your numerous negative and false statements. After all the time I had spent with your lovely family, including preparing a delicious spinach pizza for your family (at no cost to you) when you told me you were hungry, so I could never have imagined you would post something so defamatory. This speaks volumes about your character! I bent over backwards to show you all a good experience and this is how you thanked me. I am sorry to have to say this but you can always book a hotel room if you want just the basic tourist experience with no interaction with a local host. Now, to respond to your numerous false statements... Firstly, the garage is not cluttered as my computer equipment is all neatly organized on metal racks and the pathway is clear, clean, and well lit. You were fully aware of this when you booked as I had advised you the entrance would be through my finished garage. Secondly, the suite undergoes regular cleanings between guests including dusting, vacuuming, and mopping. We also do a deep cleaning ever few months where we remove all the furniture. I have no idea why you would claim the furniture had not been dusted for a long time as this is simply not true. There are two windows in the suite and both are fully accessible as I had showed you. The dressing table mirror partially blocks one window but that can easily be moved to the side if need be. The smoke detector is indeed present, but it is behind the door to the suite so you would not have seen it. The bathroom is not at all dirty as the sink and toilet are all new and kept spotless! The tub was recently reglazed white to match the sink and toilet, but it is not broken and I do not know why you thought it was. The shower and floor had also recently undergone a deep cleaning of the grout so they are gleaming white. And, why would you think to bring a bar of soap when several bottles of body wash and hand soap were provided to you? As well, you were provided with new high quality cotton towels which you claim you did not use. Why? All 8 appliances in the kitchenette were fully useable as you saw me demonstrate with the induction burner, so why would you claim they were not? Most hotels only give you a tiny microwave and fridge with a sink in the bathroom. I provided many appliances including a new larger sized fridge, yet you claim it was impossible to use the kitchenette without a sink which I clearly showed you was in the bathroom just like in most hotel rooms. You could have washed dishes there with the provided dish soap or easily boiled eggs using the provided pots and pans and the induction burner; again, I even demonstrated its use for you the first day and you told me you were able to cook eggs on it with no problem. The room fridge is new and much larger than my previous one which had a mini-freezer in it. Most of my guests were not using the freezer so I wanted to provide a better fridge experience. Since you requested a freezer, I allowed you to use my private freezer in the room next to yours which is normally not available to guests, and you were happy to see this. The suite is below ground and rarely gets warm so there is no real use for an air conditioner. You did have access to a new dehumidifier in the suite if you found it humid. Otherwise, I could have started the air conditioner for you had you asked, but for the days you were here the weather was quite pleasant @ 25-27C with cool nights @ 13-15C, so minimal need for the A/C (which I still did run for a couple of hours a day during the afternoons). The outdoor terrace was indeed available to you. There were chairs and a bench you could have sat on. Why would you say it was not there? At any point you could have easily asked and I would have shown you. When you arrived, I did indeed take you for a quick 10-15 min tour of my garden as well as 2 neighbour's large vegetable and flower gardens which you all really appreciated. (It was not a 2 hour tour as you falsely claimed.) I felt you all enjoyed this tour, especially the children; it is a highlight that many others really thanked me for doing. I showed you some really nice chocolate mint and spearmint leaves which you all told me were very fragrant, and then I took you to my blackberry bush where you got to try some very sweet berries, and I know the girls loved these a lot. I also pointed out how to get to the large park where there are deer roaming. Again, had I felt you were at all not interested in seeing the area I would not have done the tour, but your energy and enthusiasm told me otherwise. But, claiming this was a 2 hour tour is blatantly false! Why would you choose to repeatedly lie like this? In addition, I did gave you a quick 1 minute intro on how to use the electronic door lock. Most people miss a key step when locking or unlocking it which is why I wanted you to practise so there was no confusion. Again, you claimed I spent 15 minutes on this which is completely false and a gross exaggeration! Finally, I gave you a designated parking spot on my driveway where you would have full access to come and go as you pleased, but you chose to park elsewhere and then apologized to me that you did not park in the proper spot. Ultimately, I had to come out to help you since you had ignored my directions. I was very sad to see your review full of many false statements. I tried very hard to make you all happy but it seems my efforts were not appreciated. So, it appears a hotel room is more your style as you did not partake in the many benefits I had provided you with my suite (which you told me my rate was very reasonable). A hotel room for 4 people will cost you several times what my suite cost you with half as much space, and you will need to pay $20 per night for parking. And, you will have a lot less amenities. Is that what you want?

Tarek from Algeria, thank you for pointing out the many good things from your stay here but I am deeply shocked and offended by your numerous negative and false statements. After all the time I had spent with your lovely family, including p… Voir plus

Raphael, I have hosted probably 20 groups from France this year and yours was the only one who did not rate their stay at my Sweet Suite highly; most leave a 10 star review! I am not sure why you never brought up any issues while you were here. In fact, my welcome message sent to you the moment you booked my suite clearly mentioned the suite was in the lowest level of my home, 5 steps below ground. Humidity could easily have been addressed by turning on the dehumidifier which is located in your suite, or I could have run the AC for you, but you told me you did not wish to have AC on since this is something you do not use in France. Regarding the kitchenette not having a water faucet, have you never stayed in a hotel? They also do not have faucets next to their mini fridge or microwave and guide you to get your water from the washroom tap. With my suite, you are provided not 2 but 7 kitchen appliances and also a water filter pitcher. The so-called messy storage room is actually my garage and you were made aware that entry would be through this. It is not messy as you claim as the computer equipment is all neatly stored on metal shelves. I work with NASA and MIT and other top companies; my space needs to be kept meticulous. If you had preferred, you were more than welcome to move to a hotel at double or triple the price; with that you would have gotten a room that is half the size of my suite with far less facilities. And, you would have needed to pay $20 per night for parking. You cannot have your cake and eat it too!

Raphael, I have hosted probably 20 groups from France this year and yours was the only one who did not rate their stay at my Sweet Suite highly; most leave a 10 star review! I am not sure why you never brought up any issues while you were h… Voir plus

Merci beaucoup Terence! I am happy you liked my welcome and found the Sweet Suite to be clean and spacious. The suite is twice the size of a typical hotel room which you had noticed, and it comes with way more facilities. Yes, it is in the lowest level of my home but it is peaceful there with plenty of light.

Merci beaucoup Terence! I am happy you liked my welcome and found the Sweet Suite to be clean and spacious. The suite is twice the size of a typical hotel room which you had noticed, and it comes with way more facilities. Yes, it is in the … Voir plus

You are a User and Abuser, the worst type of guest. From the beginning you were disrespectful to others and refused to follow simple house rules. To start with, check-in ends at 11pm but you kept stalling me for 2 hours from 10:45pm saying you were almost here and finally you showed up at 1am and despite this I still waited up for you. I could have easily cancelled your booking but I did not. Despite only booking here for 2 days you abused the facilities repeatedly. After only 1 day here you started messing around with the very expensive laundry machines, not even asking me or other guests how to use them. This was highly disrespectful. When I heard lots of weird noises coming from the laundry room, and went over and asked what you were doing and to my shock you insisted on doing 2 king sized loads of laundry that you had brought with you, and you only wanted to wash them in hot water (each load was 150L of hot water) and dry them on the hottest temperature. I told you laundry is permitted for free once a week with our guests, but since you had just arrived the day before so there would be a $10 per ;load fee which I never ended up charging you because you started to yell and got upset, saying I never told you that. Well, it was clearly mentioned in the Booking site that laundry was a paid service and the welcome message you received said the same thing. Regarding the issue of meat, we are a vegetarian home and it says this in the policies when you book and it is also mentioned in the welcome message in case you missed it. You told me you read both welcome messages but obviously you did not. So, I was really shocked to see you heating a meat pizza in our $7,000 oven which I had explicitly told you was not for your use as there was a separate oven for guests. When I realized what you had done, I carefully took your pizza out and put it back in your box, and you then put it in your fridge claiming ignorance of the house rules. I never pulled the pizza box back from you after advising you of the issue. Even after reminding you of our house policy, you still went ahead and ordered a bacon and beef burger from McDonalds and ate it in your room which again violated multiple house rules. Throughout your stay you also walked around the home with your outdoor shoes all over our beautiful Versace rugs, despite my giving you clean slippers. Every single minute of your stay here was nothing short of horrible, and even the other guests kept complaining about you. Regarding the bathroom, the other female guest advised me you left it in a huge mess every day and she expressed concern for slipping and falling after seeing all the water you had thrown onto the floors and never cleaned up. Your attitude to the home and others throughout your short stay was nothing short of disturbing and disgusting as mentioned to me by the other guests. Your demeanor seemed very toddler-like, getting upset if you did not immediately get your way. You even failed to mention the delicious veggie burgers I made for you on your last night which you appreciated, or the 45 min park and gardens walk I took you on which made you so happy. I really bent over backwards to help you out and show you a good time despite you repeatedly breaking our house rules and then blaming your atrocious behaviour on me. I wish you all the best but you really need to seek out professional help if you want to progress in life.

You are a User and Abuser, the worst type of guest. From the beginning you were disrespectful to others and refused to follow simple house rules. To start with, check-in ends at 11pm but you kept stalling me for 2 hours from 10:45pm sayin… Voir plus

Merci beaucoup Damien! It was such a pleasure to host you and your wonderful family. I am so glad you got to eat and visit the places I recommended, and we had the stunning photoshoot on your last morning. I will certainly let you know when I come to visit Paris.

Merci beaucoup Damien! It was such a pleasure to host you and your wonderful family. I am so glad you got to eat and visit the places I recommended, and we had the stunning photoshoot on your last morning. I will certainly let you know when… Voir plus

Dear Sylvain, I am confused by your review. Your accommodation does indeed have direct access via the finished garage. It literally takes 3 seconds to reach your suite after opening the side door, and you can park right in front of your door! With a hotel you would have to search (and possibly pay) for a parking spot some distance away after which it could take 5 minutes to enter the hotel, wait for the elevator, and finally reach your room. I am not sure how much more direct your access to my Sweet Suite could be?

Dear Sylvain, I am confused by your review. Your accommodation does indeed have direct access via the finished garage. It literally takes 3 seconds to reach your suite after opening the side door, and you can park right in front of your doo… Voir plus