Reviews of Falcon Crest Lodge by CLIQUE 3 stars
190 Kananaskis Way, T1W 3K5 Canmore, Canada
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Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewReviewed: 30 October 2025 · Stayed in October 2025
Verified reviewReviewed: 30 October 2025 · Stayed in October 2025
Verified reviewWhat a beautiful place and very friendly people
Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 October 2025 · Stayed in September 2025
Verified reviewReviewed: 25 October 2025 · Stayed in October 2025
Verified reviewRooms are clean and tidy. Staff are very friendly and accomodating. The location is accessible.
nothing
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewWe loved the condo. Parking inside was nice. Staff were very accommodating and tried their best. Canmore is a great place to stay. The condo is a bit of a walk to downtown and groceries. We drove.
Kitchen was limited. Bring your own spices and cooking oil. We had major TV issues. They finally replaced TV the third day which helped. Don't book 327. The people upstairs are not part of hotel. They walked loudly from 7 am to 9pm. I thought they were going for the most steps walked in a day . Staff tried to ask them to be quiet but they were rude to staff. A bit tiring but they never offered to change us to a new room. I think it was fully booked.
Dear Maureen, Thank you for your feedback. We’re happy you enjoyed the condo and our friendly staff. We’re sorry for the noise and TV issues you experienced and appreciate your patience while we worked to resolve them. Your comments about the kitchen and room comfort help us improve. We hope to welcome you back for a smoother stay. Warm regards, Guest Services Team
Dear Maureen, Thank you for your feedback. We’re happy you enjoyed the condo and our friendly staff. We’re sorry for the noise and TV issues you experienced and appreciate your patience while we worked to resolve them. Your comments abou… Show more
Reviewed: 16 October 2025 · Stayed in October 2025
Verified reviewQuiet and comfortable
Dear Karen, Thank you for your wonderful review! We’re thrilled to be your favorite place to stay in Canmore and glad you enjoyed the quiet and comfort. We can’t wait to welcome you back again soon. Warm regards, Guest Services Team
Dear Karen, Thank you for your wonderful review! We’re thrilled to be your favorite place to stay in Canmore and glad you enjoyed the quiet and comfort. We can’t wait to welcome you back again soon. Warm regards, Guest Services Tea… Show more
Reviewed: 16 October 2025 · Stayed in October 2025
Verified reviewReviewed: 13 October 2025 · Stayed in October 2025
Verified reviewReviewed: 11 October 2025 · Stayed in September 2025
Verified reviewGreat location. Home like comfort
Nit3hing
Dear Laurie, Thank you so much for your wonderful review and perfect rating ! We’re delighted to hear that you enjoyed our great location and found the comfort of our hotel to feel like home. Providing a welcoming and relaxing experience is exactly what we strive for. We hope to welcome you back again soon! Guest services team
Dear Laurie, Thank you so much for your wonderful review and perfect rating ! We’re delighted to hear that you enjoyed our great location and found the comfort of our hotel to feel like home. Providing a welcoming and relaxing experience … Show more
Reviewed: 8 October 2025 · Stayed in October 2025
Verified reviewTwo spacious rooms with a fully equipped kitchen, an excellent shower and absolutely excellent service.
Dear Yigal, Thank you for taking the time to share such a lovely review. We’re thrilled to hear that you enjoyed the spacious rooms, the fully equipped kitchen, and the excellent shower. Most of all, we truly appreciate your kind words about the service you received—our team takes great pride in ensuring every guest feels welcome and well cared for. It was a pleasure having you with us, and we hope to welcome you back again soon. Guest services team
Dear Yigal, Thank you for taking the time to share such a lovely review. We’re thrilled to hear that you enjoyed the spacious rooms, the fully equipped kitchen, and the excellent shower. Most of all, we truly appreciate your kind words abo… Show more
Reviewed: 4 October 2025 · Stayed in September 2025
Verified reviewSpacious suite with full kitchen, lounge with fire, balcony with BBQ , bedroom, bathroom with bath & large shower ( unfortunately leaked a little due to ill-fitting shower door but remedied with strategically placed bath mat) . Reception & maintenance staff responded promptly to problem. Good parking garage .
Attached restaurant was Japanese - too specialised for our personal taste. Wider range of food would have meant we would have eaten there regularly. Slightly further from Main Street (shops /restaurants ) than ideal if walking though there were a few closer. Short car ride though .
Good Morning, Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the spaciousness of your suite and its amenities, including the full kitchen, cozy lounge with fireplace, balcony BBQ, and convenient onsite parking. It’s also great to know that our reception and maintenance teams were responsive and helpful during your stay. We appreciate your note about the shower door, and we’re sorry for the inconvenience. While we’re pleased the issue was manageable, we’ll be sure to review it further to prevent future occurrences. Regarding the attached restaurant, we understand that dining preferences vary, and we’re sorry the current offering wasn’t quite to your taste. Your feedback is valuable. Thank you again for your thoughtful comments. We hope to have the opportunity to welcome you back in the future. Warm Regards, Guest Services Team
Good Morning, Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the spaciousness of your suite and its amenities, including the full kitchen, cozy lounge with fireplace, balcony BBQ, and con… Show more
Reviewed: 3 October 2025 · Stayed in September 2025
Verified reviewThis was clean, comfortable and very spacious accommodation with all that we needed for a self catering stay. Parking in Canmore can be difficult especially at weekends, so to have ample free parking onsite was a real bonus, as was having our own washing machine and dryer. All staff we had dealings with were friendly and helpful, and having a 24 hour front desk was also very useful. The property is well located in a quiet area, with for example a very good Safeway supermarket just a short drive away. Overall we enjoyed our time here and had a very pleasant stay.
Just as feedback we'd suggest a small folder of information for each room giving some details of local restaurants, instructions for the dishwasher, washing machine etc would be useful and reduce time spent by the front desk staff on answering queries. Also, as others have noted, this accommodation isn't cheap - however this is true of almost all accommodation in Canmore and, given the good level of service we experienced, we thought overall it was relatively very good value.
Good Morning, Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that you found our accommodation clean, comfortable, and spacious, and that you appreciated the convenience of onsite parking, in-room laundry facilities, and our 24-hour front desk service. It's also great to know that our location suited your needs and that our team made a positive impression during your stay. We truly appreciate your suggestion regarding a room information folder with local tips and appliance instructions. That’s a thoughtful idea, and we agree it could enhance the guest experience. We’re grateful you felt the value you received matched the level of service and amenities provided. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit to the Rockies! Warm Regards, Guest Services Team
Good Morning, Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that you found our accommodation clean, comfortable, and spacious, and that you appreciated the convenience of onsite parking,… Show more
Reviewed: 3 October 2025 · Stayed in September 2025
Verified reviewVery nice. Kitchen, deck and hot tub were pluses
Parking limited in main lot but offered parking under building that had very tight parking places.
Thank you for sharing your experience with us! We're glad you enjoyed the kitchen, deck, and hot tub during your stay. We appreciate your feedback regarding parking while we’re pleased we could provide additional covered spaces, we understand the spots can feel tight. Your comments help us improve, and we hope to welcome you back again soon! Warm regards, Guest Services Team
Thank you for sharing your experience with us! We're glad you enjoyed the kitchen, deck, and hot tub during your stay. We appreciate your feedback regarding parking while we’re pleased we could provide additional covered spaces, we unde… Show more
Reviewed: 2 October 2025 · Stayed in October 2025
Verified reviewI had zero complaints about my room. Clean and spacious. Modern equipped kitchen. Big tub. Many shuttle busses stop at the hotel (Solara) in front of the lodge. The front desk lady was super nice! The building felt a bit outdated and I didn't see a common dining area (but there's a nice Japanese restaurant) and everything else was great. I'd recommend : )
I wouldn't mind a few more towel hangers.
Thank you so much for your detailed feedback! We're thrilled to hear that you enjoyed your clean and spacious room, the modern kitchen, and the convenient shuttle access. It's also wonderful to know our front desk team made a positive impression! We appreciate your comments about the building and towel hangers, your suggestions help us improve. We’ll certainly take them into consideration. We hope to welcome you back again soon! Warm regards, Guest services
Thank you so much for your detailed feedback! We're thrilled to hear that you enjoyed your clean and spacious room, the modern kitchen, and the convenient shuttle access. It's also wonderful to know our front desk team made a positi… Show more
Reviewed: 1 October 2025 · Stayed in September 2025
Verified reviewGood location, very confortable, good front desk attention, cleanliness.
I was very happy staying at this Lodge. I will be back when I have another chance.
Gregorio Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay and that we made a positive impression with our front desk service and cleanliness. We look forward to hosting you the next time you pay Canmore a visit. Sincerely, Guest Services
Gregorio Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay and that we made a positive impression with our front desk service and cleanliness. We look forward to hosting you the next time you … Show more
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewLovely rooms. Beautiful view. Very helpful staff.
Dear Emily, Thank you so much for your kind words! We're thrilled to hear you enjoyed the rooms, the view, and that our staff made a positive impression. We truly appreciate your feedback and hope to welcome you back again soon! Guest services team
Dear Emily, Thank you so much for your kind words! We're thrilled to hear you enjoyed the rooms, the view, and that our staff made a positive impression. We truly appreciate your feedback and hope to welcome you back again soon! Guest … Show more
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewThe staff and the room
Cost
Dear Sheldon, Thank you so much for the 5/5 rating! We're glad to hear you enjoyed the room and had a positive experience with our staff — your kind words mean a lot to us. We understand your concern about the pricing, and we truly appreciate the feedback. We continuously review our rates to ensure they reflect the quality and service we offer. We hope to have the pleasure of welcoming you again soon! Guest services team
Dear Sheldon, Thank you so much for the 5/5 rating! We're glad to hear you enjoyed the room and had a positive experience with our staff — your kind words mean a lot to us. We understand your concern about the pricing, and we truly… Show more
Reviewed: 26 September 2025 · Stayed in August 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified reviewThe room was large and well equipped with a good view, the front desk were very helpful and Canmore itself was beautiful. The Policemans Creek boardwalk into town from the lodge was very scenic.
Nothing to report
Dear Carlene, Thank you so much for your wonderful review! It’s fantastic to hear that you enjoyed your spacious and well-equipped room, appreciated our helpful front desk team, and took in the beautiful views of Canmore. We look forward to welcoming you back for another memorable stay. Warm regards, Guest services team
Dear Carlene, Thank you so much for your wonderful review! It’s fantastic to hear that you enjoyed your spacious and well-equipped room, appreciated our helpful front desk team, and took in the beautiful views of Canmore. We look forward t… Show more
Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewThe unit was clean.
The queen bed is too small for 2 guests. It was also not that comfortable.
Dear Harry, Thank you for your feedback and for rating us 8/10! We're glad you enjoyed your stay overall. We're sorry to hear that the queen bed didn’t meet your expectations in terms of size and comfort. Your comments are valuable, and we’ll certainly take them into consideration as we look for ways to improve the experience for our guests. We appreciate you choosing to stay with us and hope to welcome you back in the future! Guest services team
Dear Harry, Thank you for your feedback and for rating us 8/10! We're glad you enjoyed your stay overall. We're sorry to hear that the queen bed didn’t meet your expectations in terms of size and comfort. Your comments are valu… Show more
Reviewed: 19 September 2025 · Stayed in September 2025
Verified reviewReviewed: 16 September 2025 · Stayed in September 2025
Verified reviewWe loved the location, staff was so kind and helpful., and thr ability to fix our own meals and enjoy them on our balcony!
Can't think of a thing!
Dear Conway, Thank you so much for your lovely review! We’re thrilled to hear you enjoyed our location, the helpfulness of our staff, and the comfort of having your own kitchen — especially with meals on the balcony, one of the best ways to take in the scenery! It means a lot to know that everything met your expectations, and we can’t wait to welcome you back for another relaxing stay. Guest services team
Dear Conway, Thank you so much for your lovely review! We’re thrilled to hear you enjoyed our location, the helpfulness of our staff, and the comfort of having your own kitchen — especially with meals on the balcony, one of the best ways t… Show more