Reviews of Holiday Inn Express Kamloops by IHG 3 stars
1550 Versatile Drive, V1S 1X4 Kamloops, Canada

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Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewReviewed: 22 October 2025 · Stayed in October 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewThe breakfast was amazing and the location was close to our friends which we were visiting . The room was quiet in spite of it being a very busy place. Bed was comfortable and room spacious.
Nothing to dislike
Reviewed: 16 October 2025 · Stayed in October 2025
Verified reviewThe room is a dump! For 2 nights we paid over $1000 to be treated like we didn't matter at check in, to the gross disgusting room we were put in!
Reviewed: 12 October 2025 · Stayed in August 2025
Verified reviewReviewed: 3 October 2025 · Stayed in October 2025
Verified reviewBreakfast was okay, staff member looking after breakfast was exceptional and very warm and welcoming and accommodating
I asked for the Government rate, I was told, “Yes we have one but it cannot be used today! Why because it was a long weekend??? Unacceptable, not to mention the hotel parking lot was approximately 1/3rd occupied! Totally overpriced at $250 a night’ hottub dirty, rust spots old.
Reviewed: 3 October 2025 · Stayed in August 2025
Verified reviewReviewed: 22 September 2025 · Stayed in September 2025
Verified reviewLocation was easy to get to. Rooms were clean, beds were comfy. The whole family enjoyed the breakfast and especially the all day coffee and tea bar. Thanks for a great stay.
Dear Guest, Thank you so much for your perfect ratings and wonderful comments! We’re thrilled to hear that you found our location convenient, rooms clean, and beds comfortable. It’s great to know the whole family enjoyed the breakfast and especially the all-day coffee and tea bar. Your kind words mean a lot to our team, and we’re grateful you chose to stay with us. We look forward to welcoming you and your family back for another great stay soon! Best regards, Narender Gurram General Manager
Dear Guest, Thank you so much for your perfect ratings and wonderful comments! We’re thrilled to hear that you found our location convenient, rooms clean, and beds comfortable. It’s great to know the whole family enjoyed the breakfast and … Show more
Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewBreakfast was very good
Dear Guest, Thank you for sharing your ratings and kind words about your stay with us. We’re delighted to hear you enjoyed our location and comfort, as well as the breakfast offering. Your feedback on staff, cleanliness, facilities, and value for money is appreciated, and we will use it to continue improving our services. We hope to welcome you back for another great experience soon! Warm regards, Narender Gurram General Manager
Dear Guest, Thank you for sharing your ratings and kind words about your stay with us. We’re delighted to hear you enjoyed our location and comfort, as well as the breakfast offering. Your feedback on staff, cleanliness, facilities, and va… Show more
Reviewed: 20 September 2025 · Stayed in September 2025
Verified reviewLocation was on the edge of town ; easy access to routes out. Staff were friendly and helpful. Parking was easy.
Limited restaurants to walk to but there were a couple at the casino complex.
Dear Philip, Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient with easy access to major routes, and that our staff made a positive impression with their friendliness and helpfulness. It’s also great to know that parking was easy for you. We appreciate your note about the nearby dining options and will keep it in mind as we continue to improve the guest experience. We hope to welcome you back again soon! Best regards, Narender Gurram General Manager
Dear Philip, Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient with easy access to major routes, and that our staff made a positive impression with their friendliness and helpfulness… Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent. There was a nice variety of both hot and cold breakfast items, and it was well supplied by the kitchen staff. The room that we stayed in was clean and comfortable.
Dear Elaine, Thank you so much for your amazing review and perfect rating! we truly appreciate it! We’re thrilled to hear that you enjoyed our breakfast selection, and that the kitchen staff kept everything well supplied. It's great to know you found the variety of hot and cold items satisfying. We’re also happy that your room was clean and comfortable , our housekeeping team will be delighted to know their work made a positive impression on your stay. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit to Kamloops! Warm regards, Narender Gurram General Manager
Dear Elaine, Thank you so much for your amazing review and perfect rating! we truly appreciate it! We’re thrilled to hear that you enjoyed our breakfast selection, and that the kitchen staff kept everything well supplied. It's great t… Show more
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewDear Rick, Thank you for taking the time to share your feedback with us. We're so glad to hear that you had a great sleep, comfort is one of our top priorities, and it's wonderful to know you were able to rest well during your stay. Your feedback helps us identify where we can improve to ensure an even better experience for our guests in the future. Thank you again for staying with us, and we hope to welcome you back on your next visit to Kamloops. Warm regards, Narender Gurram General Manager
Dear Rick, Thank you for taking the time to share your feedback with us. We're so glad to hear that you had a great sleep, comfort is one of our top priorities, and it's wonderful to know you were able to rest well during your stay.… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewgreat breakfast and very good service
better food selection?
Dear Anecita Gigi, Thank you for your kind words and for choosing to stay with us for your business trip. We’re delighted to hear that you found your stay very suitable and enjoyed our great breakfast and service. We appreciate your feedback regarding the food selection and will certainly take it into consideration as we strive to improve our offerings. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit! Warm regards, Narender Gurram General Manager
Dear Anecita Gigi, Thank you for your kind words and for choosing to stay with us for your business trip. We’re delighted to hear that you found your stay very suitable and enjoyed our great breakfast and service. We appreciate your feedb… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewnew and modern, clean room comfortable bed , great amenities in bathroom. Love having a coffee maker, frig and microwave.
Dear Crystal, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re delighted to hear that you found your room clean, modern, and comfortable, and that you enjoyed the amenities like the coffee maker, refrigerator, and microwave. It’s great to know these little touches made your stay more enjoyable. We also appreciate your feedback regarding value for money—your input helps us continue to improve and ensure every guest feels they’re getting the best possible experience. We truly hope to welcome you back in the future! Warm regards, Narender Gurram General Manager
Dear Crystal, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re delighted to hear that you found your room clean, modern, and comfortable, and that you enjoyed the amenities like t… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewPool
Dear Danae, Thank you for taking the time to share your feedback. We appreciate your ratings and are glad to see you were satisfied with the cleanliness, location, facilities, and comfort of your stay. Your input is invaluable in helping us deliver the best possible service to all our guests. If you have any additional suggestions or comments, feel free to share, we're always looking to improve. Warm regards, Narender Gurram General Manager
Dear Danae, Thank you for taking the time to share your feedback. We appreciate your ratings and are glad to see you were satisfied with the cleanliness, location, facilities, and comfort of your stay. Your input is invaluable in helping … Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewBreakfast was acceptable, decent coffee and a reasonable selection of things
Location was a little noisy, but reasonable. No big negatives.
Dear Liam, Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be great and that your stay was a good overnight stop with convenient access and nearby dining options. We’re glad you enjoyed the breakfast and coffee, and we appreciate your balanced comments on the cleanliness, comfort, and facilities. We understand that value for money and some noise from the location were areas where your experience could have been better, and we’ll take this on board as we continue to improve. Thank you again for staying with us , we hope to welcome you back on your next journey through! Warm regards, Narender Gurram General Manager
Dear Liam, Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be great and that your stay was a good overnight stop with convenient access and nearby dining options. We’re glad yo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWe absolutely LOVE the comfortable Bed. We want one. Breakfast was delicious 😋
Dear Valued Guest, Thank you so much for your outstanding review and perfect scores across the board! We're absolutely thrilled to hear that you had such a positive experience with us. It’s wonderful to know that you found the bed so comfortable, we often hear great things about it, and it's always a pleasure to know our guests sleep well! We’re also glad you enjoyed our delicious breakfast, your kind words truly mean a lot to our team. On behalf of everyone here, especially our dedicated staff, we appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Narender Gurram General Manager
Dear Valued Guest, Thank you so much for your outstanding review and perfect scores across the board! We're absolutely thrilled to hear that you had such a positive experience with us. It’s wonderful to know that you found the bed so … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt was great
It was right next to the casino walking distance, it was great
Dear Sherry, Thank you for the perfect scores across the board , we truly appreciate your feedback! We’re glad to hear you enjoyed your stay, especially the convenient location next to the casino. It’s always nice when everything you need is just a short walk away! We're happy that everything from our staff to the comfort and cleanliness of the hotel met your expectations. We hope to welcome you back for another great stay soon, whether you're here to relax, explore, or try your luck again! Warm regards, Narender Gurram General Manager
Dear Sherry, Thank you for the perfect scores across the board , we truly appreciate your feedback! We’re glad to hear you enjoyed your stay, especially the convenient location next to the casino. It’s always nice when everything you need … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEasily accessed
Nothing
Dear Ken, Thank you so much for your wonderful review! We're delighted to hear that you found our staff, cleanliness, location, facilities, comfort, and value for money to be excellent. It’s great to know you had a short but comfortable stay and that our location was easily accessible. We truly appreciate your feedback and look forward to welcoming you back for another pleasant visit! Warm regards, Narender Gurram General Manager
Dear Ken, Thank you so much for your wonderful review! We're delighted to hear that you found our staff, cleanliness, location, facilities, comfort, and value for money to be excellent. It’s great to know you had a short but comfortabl… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat location
Didn’t get much sleep due to what sounded like a toilet flushing every hour.
Dear Guest, Thank you for taking the time to share your feedback and for rating us so highly across all areas. we’re thrilled to hear that you enjoyed our staff, location, facilities, and breakfast offerings. We’re sorry to hear that your sleep was disturbed by noise during the night. We truly value your comfort and will be investigating the issue you mentioned to ensure it’s addressed promptly. Your feedback helps us maintain the high standards we strive for. We hope to welcome you back in the future for a more restful stay. Warm regards, Narender Gurram General Manager
Dear Guest, Thank you for taking the time to share your feedback and for rating us so highly across all areas. we’re thrilled to hear that you enjoyed our staff, location, facilities, and breakfast offerings. We’re sorry to hear that your… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified review