Commentaires sur l'établissement Basel Marriott Hotel 4 étoiles

Thank you for sharing your feedback with us. We’re pleased to hear that you appreciated the cleanliness of your room and the service from our reception staff. We’re sorry to learn that you felt the price-to-quality ratio did not fully meet your expectations. Your comments are very valuable to us, and we’ll take them into account as we work to improve the overall guest experience. We hope to have the opportunity to welcome you again and offer you an even better stay. Best wishes, Your Basel Marriott team

Thank you for sharing your feedback with us. We’re pleased to hear that you appreciated the cleanliness of your room and the service from our reception staff. We’re sorry to learn that you felt the price-to-quality ratio did not fully meet … Voir plus

Dear Thomi, Thank you for taking the time to review your stay at Basel Marriott Hotel. We're pleased to hear that you found our central location convenient, which is indeed one of the advantages of staying with us in Basel. We appreciate that you had no specific complaints about your experience with us, and we hope this means your overall stay met your expectations. We would be delighted to welcome you back to Basel Marriott Hotel whenever you're in the area again. Thank you for choosing to stay with us. Best regards, Your Basel Marriott Hotel

Dear Thomi, Thank you for taking the time to review your stay at Basel Marriott Hotel. We're pleased to hear that you found our central location convenient, which is indeed one of the advantages of staying with us in Basel. We apprec… Voir plus

Thank you for your positive feedback! We're thrilled to hear that you enjoyed the soundproofed room, comfortable bedding, and the wide variety of breakfast options. It's also great to know that our staff made a friendly and attentive impression and that you appreciated the proximity to public transport. We look forward to welcoming you back soon!

Thank you for your positive feedback! We're thrilled to hear that you enjoyed the soundproofed room, comfortable bedding, and the wide variety of breakfast options. It's also great to know that our staff made a friendly and attentiv… Voir plus

Dear Mme Mariette, Nous vous remercions pour votre commentaire. Nous sommes heureux d'apprendre que vous avez apprécié la situation de notre hôtel. Nous prenons note de votre remarque concernant la communication. Nous nous efforçons toujours d'offrir un excellent service à nos clients et nous nous efforcerons d'améliorer nos capacités de communication. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'hôtel Basel Marriott à l'avenir. Avec nos meilleures salutations, Votre équipe de l'hôtel Basel Marriott

Dear Mme Mariette, Nous vous remercions pour votre commentaire. Nous sommes heureux d'apprendre que vous avez apprécié la situation de notre hôtel. Nous prenons note de votre remarque concernant la communication. Nous nous efforçons … Voir plus

Dear Guest, Thank you for sharing your feedback regarding your stay at the Basel Marriott Hotel. We are sorry to hear that your experience did not meet our usual standards, particularly in relation to the noise and cleanliness of the room. It is good to hear that you were still able to appreciate our breakfast and the friendly staff. Your satisfaction is very important to us and we take your feedback seriously in order to improve our services. We hope that we will have the opportunity to welcome you again in the future to offer you a better experience. Sincerely, Your Basel Marriott Hotel team

Dear Guest, Thank you for sharing your feedback regarding your stay at the Basel Marriott Hotel. We are sorry to hear that your experience did not meet our usual standards, particularly in relation to the noise and cleanliness of the room.… Voir plus

Chere madame Derya, Merci de partager votre expérience au Basel Marriott Hotel. Nous sommes ravis que vous ayez apprécié l'emplacement de notre hôtel et le confort de nos lits. Il est dommage d'apprendre que certains aspects de votre séjour n'ont pas répondu à vos attentes. Nous nous efforçons toujours de fournir le meilleur service possible à nos clients. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience encore plus satisfaisante. Cordialement, Votre équipe au Basel Marriott Hotel

Chere madame Derya, Merci de partager votre expérience au Basel Marriott Hotel. Nous sommes ravis que vous ayez apprécié l'emplacement de notre hôtel et le confort de nos lits. Il est dommage d'apprendre que certains aspects de vo… Voir plus

Dear Edgard. We understand your concerns about the hotel's payment policy. At Basel Marriott Hotel, it is our standard procedure to secure a deposit upon arrival. This is to cover any incidental charges during your stay. The deposit is fully refundable upon check-out after our team has confirmed there are no outstanding charges. It may take some time for the refund to appear on your account, which is largely dependent on your bank's processing times. We hope this clears up any confusion. Should you have further questions, we encourage you to contact our front desk team who would be more than happy to assist. Thank you for choosing Basel Marriott Hotel for your stay. Best Regards, The Basel Marriott Hotel Team.

Dear Edgard. We understand your concerns about the hotel's payment policy. At Basel Marriott Hotel, it is our standard procedure to secure a deposit upon arrival. This is to cover any incidental charges during your stay. The deposit is… Voir plus

Dear Kim, Thank you for sharing your feedback. We're glad to hear that you found our location ideal, but we're sorry that your check-in experience and the payment process didn't meet your expectations. We strive to make every guest feel valued, and we apologize if you felt otherwise. Your comments are important to us, and we'll review our check-in procedures and payment system to ensure they are more efficient and welcoming in the future. We appreciate your feedback and hope to have the opportunity to provide you with a better experience next time.. Best regards Basel Marriott hotel team

Dear Kim, Thank you for sharing your feedback. We're glad to hear that you found our location ideal, but we're sorry that your check-in experience and the payment process didn't meet your expectations. We strive to make every gu… Voir plus

Dear Nathalie, It warms our hearts to hear that our staff's friendliness and the pet-friendly nature of our hotel met your expectations. Our team is indeed dedicated to providing a hospitable and welcoming environment for all our guests, including our four-legged friends. We're sorry to hear about your experience with the air conditioning during the heatwave. Your comments are invaluable to us and will be shared with our team. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Best Regards, Basel Marriott Hotel

Dear Nathalie, It warms our hearts to hear that our staff's friendliness and the pet-friendly nature of our hotel met your expectations. Our team is indeed dedicated to providing a hospitable and welcoming environment for all our guests… Voir plus

Dear Francois, It's fantastic to hear that you had a comfortable stay in our well-equipped and clean rooms. We always strive to create a peaceful environment for our guests, and it's wonderful to know that the quietness and air conditioning added to your positive experience. We hope to have the pleasure of welcoming you back in the future. Best Regards, Basel Marriott Hotel

Dear Francois, It's fantastic to hear that you had a comfortable stay in our well-equipped and clean rooms. We always strive to create a peaceful environment for our guests, and it's wonderful to know that the quietness and air con… Voir plus

Dear Franziska, It brings us great pleasure to hear that you were satisfied with the size and amenities of your room. As for your experience with our reception staff, we're sorry if it fell short of expectations. Our team strives to create a warm and welcoming environment for all our guests. Your observations are valuable and will serve as a reminder of the importance of maintaining a friendly and hospitable demeanor at all times. Thank you for your review and we look forward to the opportunity of welcoming you back. Warm regards, Basel Marriott Hotel

Dear Franziska, It brings us great pleasure to hear that you were satisfied with the size and amenities of your room. As for your experience with our reception staff, we're sorry if it fell short of expectations. Our team strives to cre… Voir plus