Commentaires sur l'établissement Hotel de la Croix-Fédérale 3 étoiles

Thank you for sharing your feedback. We’re happy you appreciated our family atmosphere and warm welcome. We’re sorry to hear that the room and bathroom felt too small for your needs and will consider your comment for future improvements. Kind regards, Hotel Croix Fédérale

Thank you for sharing your feedback. We’re happy you appreciated our family atmosphere and warm welcome. We’re sorry to hear that the room and bathroom felt too small for your needs and will consider your comment for future improvements. K… Voir plus

Thank you for sharing your feedback. We are happy to hear that you found the room comfortable and enjoyed our breakfast. We sincerely apologize for the inconvenience you faced upon arrival at reception. Your comment helps us improve, and we will review our check-in procedures to ensure better availability and assistance for future guests. We hope to welcome you again and provide an even smoother experience next time. Kind regards, Hotel Croix Fédérale

Thank you for sharing your feedback. We are happy to hear that you found the room comfortable and enjoyed our breakfast. We sincerely apologize for the inconvenience you faced upon arrival at reception. Your comment helps us improve, and w… Voir plus

We are truly sorry for the inconvenience you experienced upon arrival. This situation does not reflect our usual standards, and we understand how frustrating it must have been to find no room available despite your confirmed reservation. We are relieved to hear that you were able to obtain a refund and sincerely apologize for the disruption to your travel plans. We will review this incident internally to ensure it does not happen again. Should you consider staying with us in the future, we would be happy to assist you directly to guarantee a smooth experience. Kind regards, Hotel Croix Fédérale

We are truly sorry for the inconvenience you experienced upon arrival. This situation does not reflect our usual standards, and we understand how frustrating it must have been to find no room available despite your confirmed reservation. W… Voir plus

Thank you for your kind words! We're thrilled to hear you had an excellent stay and that you enjoyed the cozy, spacious room, as well as the quality of the restaurant and lunch — it's always rewarding to know our guests had such a positive experience. We do apologize for the inconvenience regarding the ski room and the inability to store ski boots there. Your feedback is appreciated, and we’ll look into how we can improve the functionality and comfort of this space for future guests. Thank you again, and we hope to welcome you back soon for another great stay in the mountains! Warm Regards, Hotel Croix Federale

Thank you for your kind words! We're thrilled to hear you had an excellent stay and that you enjoyed the cozy, spacious room, as well as the quality of the restaurant and lunch — it's always rewarding to know our guests had such a p… Voir plus

Thank you for sharing your feedback! We’re so glad to hear you enjoyed the charm and quiet atmosphere of the establishment, as well as the unique decoration, the rooms, and the friendly service from our team. It’s also wonderful to know that you had a pleasant experience with breakfast. We do appreciate your comments about the narrow stairs, and we understand that they may not be ideal for everyone. We will certainly take this into account for future improvements. Thank you again for your review, and we hope to have the pleasure of welcoming you back soon! Warm Regards, Hotel Croix Federale

Thank you for sharing your feedback! We’re so glad to hear you enjoyed the charm and quiet atmosphere of the establishment, as well as the unique decoration, the rooms, and the friendly service from our team. It’s also wonderful to know tha… Voir plus

Thank you for sharing your thoughts. We're thrilled to hear that you enjoyed the location, the charm of our renovated rooms, and the cozy chalet atmosphere, as well as the fresh orange juice at breakfast. It’s always wonderful to know these elements contributed to your stay. However, we sincerely apologize for the issues you encountered with the pillows and the reception experience. We understand the importance of comfort and top-notch service, and we will address these areas to ensure a better experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay next time. Warm Regards, Hotel Croix Federale

Thank you for sharing your thoughts. We're thrilled to hear that you enjoyed the location, the charm of our renovated rooms, and the cozy chalet atmosphere, as well as the fresh orange juice at breakfast. It’s always wonderful to know t… Voir plus

Thank you for your feedback. We're glad to hear you enjoyed our central location, just a short walk from the baths — it's always great to know our guests appreciate the convenience of the area. We sincerely apologize for the mix-up regarding your room request. We understand how important it is to have rooms close together, especially when traveling with children, and we regret that we were unable to accommodate this request. Please rest assured that your feedback has been noted, and we’ll take extra care to ensure better coordination in the future. We appreciate you bringing this to our attention and hope to have the chance to welcome you back for a more seamless experience next time. Warm Regards, Hotel Croix Federale

Thank you for your feedback. We're glad to hear you enjoyed our central location, just a short walk from the baths — it's always great to know our guests appreciate the convenience of the area. We sincerely apologize for the mix-up… Voir plus

Thank you for your feedback. We're glad to hear you felt your stay offered good value for money and that you enjoyed the breakfast—especially the fresh orange juice machine, which is always a guest favorite! We’re sorry to hear that the bedding and mattress comfort didn’t meet your expectations. A restful night’s sleep is so important, and we truly appreciate you bringing this to our attention. Your comments will be passed along as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back for a more comfortable stay. Warm Regards, Hotel Croix Federale

Thank you for your feedback. We're glad to hear you felt your stay offered good value for money and that you enjoyed the breakfast—especially the fresh orange juice machine, which is always a guest favorite! We’re sorry to hear that th… Voir plus

Thank you for your feedback. We're glad to hear you enjoyed the spacious room, the craftsmanship of the woodwork, and the beautiful roof view — it’s always rewarding to know our guests appreciate these features. We’re sorry, however, that your stay was affected by noise from neighboring rooms. Soundproofing is an important part of guest comfort, and your comments have been shared with our team so we can explore possible improvements. We truly appreciate your input and hope to have the opportunity to welcome you again under more restful conditions. Warm Regards, Hotel Croix Federale

Thank you for your feedback. We're glad to hear you enjoyed the spacious room, the craftsmanship of the woodwork, and the beautiful roof view — it’s always rewarding to know our guests appreciate these features. We’re sorry, however, t… Voir plus

Thank you for your kind review. We're delighted to hear that you enjoyed the breakfast and the setting — creating a pleasant and memorable experience is always our priority. We sincerely apologize for the inconvenience caused by the empty soap dispenser and appreciate you bringing this to our attention. Your feedback helps us maintain the high standards we strive for, and we will ensure this is promptly addressed. We look forward to the opportunity of welcoming you again. Warm Regards, Hotel Croix Federale

Thank you for your kind review. We're delighted to hear that you enjoyed the breakfast and the setting — creating a pleasant and memorable experience is always our priority. We sincerely apologize for the inconvenience caused by the emp… Voir plus