There's no thermostats in the rooms - it's all central heating. It was quite hot at night, especially with the down comforters. We needed to keep the windows open at night - which caused us to wake up frequently when large trucks would drive by on the street, especially after 5am. When the windows were closed, though, everything was nice and silent. The wifi was good, and we were able to relax to a show before bed on a tablet, but there was no way to do anything with the TVs in the room. The system they have does not allow casting or screen mirroring, nor does it allow any apps such as Netflix, Disney, etc. As tourists who speak English, we didn't really watch any of the mainly Swiss German channels that were available through the TV. I'd recommend bringing a Chromecast or something that'll allow you to use your own apps or cast to the screen.

The view is unmatched. We had an upper floor corner view room and despite it being rainy for a few days, our view was spectacular. Breakfast was good with fresh breads/croissants, meats/cheeses, hard/soft boiled eggs, juices, fruits, yogurts, jellies, cereals, and more. Coffee and tea was also served. The property was very cute and had an authentic Swiss Alpine feel. The location was perfect, in short walking distance to everything including Grindelwald Terminal. There was no charge for parking. There's a game room on the bottom floor with books, games, billiards, a card table, and more. Perfect for a rainy day/night. The staff and the owners at the front desk were delightful and very helpful and accommodating.

Stayed in September 2025

View was great, location was close to town. Owners were super helpful. They gave us great advice on hikes to do and even printed tickets for the train and the tram for us. Breakfast was delicious. We ate two dinners there and they were also very good.

Stayed in September 2025

Our room was a little warm and the only way to cool it off was to open a window. Also there was a step down in the Junior suite room that we needed to be careful of.

Great location, amazing view from our room and balcony- exceptional staff !!

Stayed in September 2025

Leaving!

Hotel exuded the care the family has taken over generations to develop a hotel with unique and beautiful finishes. The breakfast was continental but was great. The views from our balcony were breathtaking.

Stayed in September 2025

Very good

Stayed in September 2025

It would have been nice to have a hot option for breakfast, but this was by no means a deal-breaker - what was offered for breakfast was very tasty and the breakfast room was gorgeous and cosy.

The room was exceptional and the staff were so warm and accommodating! Fabulous location at the quieter end of town which was so peaceful but everything was still incredibly accessible (we were only a 5 minute walk to the First cable car). We wish we had booked a longer stay!

Stayed in September 2025

The staff are very friendly and informative , they are very warm and share their suggestions on hiking .

Stayed in September 2025

Cosiness, view from room is amazing.

Stayed in August 2025

Nothing to dislike

Located on the edge of town away from the noise, with fantastic views all around. All of the staff were extremely friendly and helpful. We had the 4 course evening meal on 3 of our 4 nights there, and all were very tasty.

Stayed in July 2025

The property is quite expensive, worked out to about $433 US $ for 1 night.

Really beautiful hotel and room with a private balcony. Vining geraniums in window boxes everywhere. Beautiful sitting rooms and front porch.

Stayed in July 2025

Very nice with a real Swiss flavor.

Stayed in July 2025

Nothing

Everything was perfect the room the view and the location. Special thanks to Eva, Edith, and Matthias who made our stay unforgettable.

Stayed in July 2025

The waitresses were a bit "lost", and noone could make the drink we ordered from the menü. We were very excited about the dinner because it sounded so good on paper, it turned out okay.

The outside of the hotel is actually even more beautiful than in the picture! The room was nice, clean, and the bed was comfy. The staff was kind and helpful with our requests. Our favourite thing was the AMAZING view of the glacier from our (shared) terrace!

Stayed in May 2025

We couldn't live there permanently.

Lovely family run hotel!! Exceptional location, easy access to First, Pffinstegg all being a 5 minute walk away and the views are incredible. Great communication from the hotel from start to finish. Rooms had a nice balcony with amazing views which was nice to relax after busy days.

Stayed in June 2025

Would love to have had a fan in the room

The rooms are wonderful and roomy with a amazing view of the green mountains

Stayed in June 2025

N/A

Location and breakfasts were fantastic

Stayed in June 2025

No Air conditioning

Location!!! Elevator!

Stayed in June 2025

The pillows were not good

Absolutely wonderful stay. Loved the alpine feel. The owners were very attentive to our questions. Very clean. Nice breakfast with a good variety of choices. The fixed dinner was not our style but was good. The location was perfect and the view from our room was perfect. Could relax on the hotel front porch with a aperitif and relax. Would definitely recommend.

Stayed in June 2025

My bedroom smelt very strongly of fresh wood, which kept making me sneeze in the night! And the rooms were very expensive compared to other areas of Switzerland (I am guessing this might just be the way in Grindelwald) Otherwise comfortable and very quiet.

Lovely view, friendly staff and great feel to the hotel. The set menu was delicious and they were good at catering for me, as someone who is lactose and gluten intolerant

Stayed in June 2025

nothing that I didn't like, everything was perfect to my taste.

An exceptional family-run hotel full of charm and natural beauty. Our rooms were spotless, recently renovated, and featured a spacious balcony with stunning views of the mountains and surrounding landscape. The staff were incredibly welcoming and attentive, making us feel right at home. The breakfast was delicious and offered a great variety. I highly recommend this wonderful hotel for anyone looking for a peaceful and memorable stay.

Stayed in June 2025

Loved it. The staff were fantastic, a long term family run business. Location was great - just at the top of town. Bike ride was incredible- highly recommend 2-3 nights. We had dinner at the hotel one night which was great.

Stayed in June 2025

The staff was so helpful and the owners helped us with how we should fill out days. The breakfast was great! We would highly recommend this hotel!

Stayed in June 2025

The floor makes noises when people step on it above you. No fridge.

Wow! Perfect location. Perfect view. Spacious room. Extremely helpful staff. Overall fantastic experience. Rich delicious breakfast.

Stayed in June 2025

No Air conditioning

Charming

Stayed in June 2025