Reviews of Swiss Star Longstreet - Self Check-In

Totally very bad their service, toilet system is very bad.

One of the best hotels for its price in Zurich! I stayed here with my family for just one night, but I didn’t regret it at all. The room had everything we needed for a comfortable stay — spacious, with new furniture and a fresh interior. There were shower essentials, kitchen utensils for cooking, and both the elevator and Wi-Fi worked perfectly. Really satisfied with our stay!

The hotel itself is fine, but the service was quite disappointing. The man at the reception was rude, didn’t understand English well, and got aggressive because of the misunderstanding — it was very unpleasant. It’s also unclear where exactly the entrance to the hotel is; there are no clear directions for which side to enter from. The room had an electric kettle, but we couldn’t use it because the plugs didn’t fit — very strange to provide a kettle that can’t be plugged in. We had to boil water in a pot instead.

Location

2 twins bed made it into King bed is too soft and more around not stable

late night arrival - found and access all worked

Location, Price

Less aminities, No kettle .

The check in did not work, I had to go inside of the building and looking for a help from the cleaning servise. I called to the office 3 times. Nobody picked the call, movody called back. Nobody answered to my email. This is really acommodation only for one night. Not more. And only If you are lucky and you will make the check in successfuly.

We have 4 people in group. But blanket is not enough

We like the kitchen but should have stuff for cleaning

The location is great, just a 10-15 min walk from the Zurich train hub.

The bed feels quite old and the mattress is uncomfortable, as the springs can be felt while lying down

Located nearby station

Broken bed and very uncomfortable to sleep. Owner didn't respond after reporting the broken bed issues.

Excellent place with very comfortable atmosphere

To be honest the price And location

My room is By the street so kind of traffic noice very loud

CNN available to watch

1, impossible to contact anyone on phone numbers to try to fix problems. 2. No sit-con. 3. Couldn’t open electric blinds so no light snd limited ventilation. 4. No soap so we didn’t bother even using bathroom. 5, mattress too hot and spongy. Dirty floor and long black hair everywhere from previous guest. 6. room extremely small.

Easy to get into

No way to drop off the key ? Blankets too short - could not fit under them.

Nothing.

The room is tiny, pillows are awful, only provided one single size duvet for 2 people on a double bed. The sockets are connected to the ‘light switch’, more like kill switch. Ps use the tv one at night as that doesn’t go off. Awful customer service. The blinds remote didn’t work. The cleaner entered our room unannounced prior to check out time.

The room is big, bright, containing everything you need. There are restaurants, groceries, just down the building, very convenient. The self checkin and checkout process is well designed.

It needs a little bit walk from the train station.

Easy check in, central and affordable.

There is a major problem with the shower drain. The slope and drain doesn’t allow the water to evacuate fast enough, thus the whole bathroom and part of the bedroom and living room was flooded. You can see some water stains and damage on some walls and furniture. I had to sponge the water will all the towels I had at hand. This should be resolved ASAP, it’s a major defect!

It was a horrible experience. I arrived at 2pm to check in and the room was not ready or cleaned yet. I initially requested a quiet room and they put me in a room overlooking a busy street with bars and restaurants downstairs. When i saw this i immediately requested to change the room but they would not change, the cleaner was talking to another person in Spanish and it was impossible to communicate with them. Eventually i stayed in the room and i could not have an hour sleep at night because of the noise coming from downstairs bars and restaurants with drunk loud people shouting and having fun. The room was not clean and smelled too bad. The double bed was broken on the side. There was no soap in the bathroom and the washbin sink pipe was leaking water. The curtains were so dirty with a lot of dirt stains. I asked the managers many times to change the room so i could sleep and they said there was not any available. Following day they offered me another room which was exactly above this room meaning again overlooking the noisy street which i didn't take and stayed in the same horrible room. Stay away from these people, the hotel was absolutely horrible to stay in.