H+ Hotel & SPA Engelberg – opinie 4-gwiazdkowy

Dear Arletta, Thank you so much for taking the time to write such a detailed review of your stay with us and sharing your impressions. We're delighted that you appreciated the central location, the stunning view, the cleanliness of all areas of the hotel, and the spaciousness of the apartment. We especially appreciate the compliments for the friendly service at the front desk and the delicious coffee at breakfast. We also regret the repeated discrepancies regarding the amenities in the apartment – especially regarding the number of cups and spoons, as well as the refills of coffee and tea. We understand your frustration that these important details were not adequately addressed during your stay, especially considering that your reservation was for three people. We take your sincere words very seriously and will pay special attention to our cleaning procedures. Your comment regarding the selection of fresh vegetables for breakfast is also helpful. Such feedback provides us with valuable insights into how we can further enhance our breakfast buffet. We are sorry that your current stay did not live up to your positive memories from two years ago. Nevertheless, we hope you enjoyed your stay overall, and we look forward to welcoming you back in the future to fully delight you with our services. Sincerely, The H-Hotels Team Sergej Rosenberg – Online Reputation Manager

Dear Arletta, Thank you so much for taking the time to write such a detailed review of your stay with us and sharing your impressions. We're delighted that you appreciated the central location, the stunning view, the cleanliness of all ar… Pokaż więcej

Dear Sylwia, Thank you very much for taking the time to share your experience with us. We are pleased that you found the location of our hotel a positive experience during your stay. However, we are very sorry that the amenities in your room and the level of comfort did not meet your expectations. The fact that there was no kettle and you only found single beds understandably affected your overall impression. We also take your feedback regarding the parking fees seriously and will forward it to the relevant authorities. Your comments are very important to us and help us to review and further develop our offerings. Best regards, Your team at H-Hotels Sergej Rosenberg - Online Reputation Manager

Dear Sylwia, Thank you very much for taking the time to share your experience with us. We are pleased that you found the location of our hotel a positive experience during your stay. However, we are very sorry that the amenities in your r… Pokaż więcej

Dear Anna, Thank you very much for taking the time to review your stay in such detail. We are delighted to hear that you enjoyed your stay in our centrally located hotel – both you and your four-legged companion! It's especially nice to read that you appreciated the comfortable beds, the generous breakfast, the amenities, and the stunning view from the balcony. The positive comments about our dog-friendly service and the friendly support from our team also mean a lot to us. We are delighted that we were able to provide you with a thoroughly enjoyable stay. We are very honored by your wish to stay with us again on a future trip. Best regards from the Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Anna, Thank you very much for taking the time to review your stay in such detail. We are delighted to hear that you enjoyed your stay in our centrally located hotel – both you and your four-legged companion! It's especially nice to r… Pokaż więcej

Dear Guest, Thank you very much for taking the time to share your impressions and experiences with us in such detail. We are delighted that you enjoyed our central location, the panoramic view, and the amenities of our hotel. It is especially nice to read that you appreciated the spacious family room and the access to the swimming pool and sauna area. The playground across the street and the connection to the Titlis cable car also seemed to enhance your stay. At the same time, we regret that some aspects bothered you. We have carefully taken note of your comments regarding the lack of reading light and lighting in the bathroom. We would especially like to apologize for not informing you in advance about the deposit. We understand that this may cause inconvenience and will use your feedback as an opportunity to review our communication and procedures in this regard. Please feel free to contact us at any time with any questions. We will also address the situation regarding the arrival and departure of large tour groups and the resulting congestion in public areas internally. We thank you for your openness and hope to convince you of further improvements during a future stay. Warm sunny greetings, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

Dear Guest, Thank you very much for taking the time to share your impressions and experiences with us in such detail. We are delighted that you enjoyed our central location, the panoramic view, and the amenities of our hotel. It is especi… Pokaż więcej

Dear Marcin, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you were particularly able to enjoy the magnificent view of the mountains and the ski jump from your balcony. It's nice to read that the room amenities, the location of our hotel, the friendliness of our team, and the cleanliness met your expectations. At the same time, we regret that the balcony's finish was unsatisfactory for you and that the condition of the floor somewhat dampened your positive impression. We gratefully acknowledge your comment and will pass it on internally. We hope to welcome you back soon and wish you all the best until then. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Marcin, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you were particularly able to enjoy the magnificent view of the mountains and the ski jump from your balcony. It's nice to … Pokaż więcej

Dear Ryszard, Thank you very much for your wonderful review! We are delighted that you have such positive memories of our hotel, its central location, and especially our friendly team. We appreciate your praise for the breakfast and the dinner served there; it's great to know that you felt completely at home with us. You also seem to have appreciated the underground parking garage and our service, which we are very pleased about. Your recommendation means a lot to us! We would be delighted to welcome you back to beautiful Engelberg on a future stay. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Dear Ryszard, Thank you very much for your wonderful review! We are delighted that you have such positive memories of our hotel, its central location, and especially our friendly team. We appreciate your praise for the breakfast and the di… Pokaż więcej

Dear Ryszard, Thank you so much for your kind and heartfelt words! We’re truly happy to hear that you felt comfortable and well cared for - from the reception to the dining area, our team always strives to give their best. We hope to welcome you back soon and wish you all the best until then! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Dear Ryszard, Thank you so much for your kind and heartfelt words! We’re truly happy to hear that you felt comfortable and well cared for - from the reception to the dining area, our team always strives to give their best. We hope to welco… Pokaż więcej

Dear Marcin, Thank you very much for taking the time to review our Hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. We are sorry to hear that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our high standards. Best regards, Your Team of H-Hotels L. Kather - Online Reputation Assistant

Dear Marcin, Thank you very much for taking the time to review our Hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests … Pokaż więcej

Dear Jadwiga, Thank you for your feedback. We are pleased that you enjoyed the proximity to the ski jump! However, we regret that the parking situation was unsatisfactory for you. We will take your feedback into account to examine possible improvements in this area. Nevertheless, we hope to welcome you back soon. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Jadwiga, Thank you for your feedback. We are pleased that you enjoyed the proximity to the ski jump! However, we regret that the parking situation was unsatisfactory for you. We will take your feedback into account to examine possible… Pokaż więcej

Dear Wioleta, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. Please let us know next time if something is not right - just talk to us! We are available 24 hours a day for our guests to fulfill or correct any requests or deficiencies immediately. We hope to welcome you back very soon. Greetings from the H+ Hotel & SPA Engelberg. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Wioleta, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. Please let us know next time if something… Pokaż więcej

Dear Norbert, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Engelberg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

Dear Norbert, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. … Pokaż więcej

Dear Rafal, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our room with the beautiful view over the mountains met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us again soon. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

Dear Rafal, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our room with the beautiful view over the mountains met your expectations, and you enjoyed the stay in our hotel. We hope… Pokaż więcej