Commentaires sur l'établissement Radisson Blu Hotel, Lucerne 4 étoiles

Dear Jerome, Thank you for your wonderful feedback. We are pleased to know that you enjoyed our convenient location, the comfort and cleanliness of our hotel, as well as the attentive service of our team. We hope to have the pleasure of welcoming you again soon. Warm regards, Radisson Blu Hotel, Lucerne

Dear Jerome, Thank you for your wonderful feedback. We are pleased to know that you enjoyed our convenient location, the comfort and cleanliness of our hotel, as well as the attentive service of our team. We hope to have the pleasure of w… Voir plus

Dear Francine, Thank you for your kind feedback. We are pleased to hear that you enjoyed our location and felt warmly welcomed by our team. We look forward to hosting you again at the Radisson Blu Hotel, Lucerne. Kind regards, Hotel Radisson Blu, Lucerne

Dear Francine, Thank you for your kind feedback. We are pleased to hear that you enjoyed our location and felt warmly welcomed by our team. We look forward to hosting you again at the Radisson Blu Hotel, Lucerne. Kind regards, Hotel Ra… Voir plus

Dear Nicolas Thank you very much for your kind review! We are delighted to hear that you enjoyed your room and the convenient access to the fitness and sauna area. It is also great to know the complimentary upgrade was appreciated. We have noted your comment about the bar opening hours and thank you for the feedback. We hope to welcome you back soon! Best regards, Radisson Blu Hotel, Lucerne

Dear Nicolas Thank you very much for your kind review! We are delighted to hear that you enjoyed your room and the convenient access to the fitness and sauna area. It is also great to know the complimentary upgrade was appreciated. We hav… Voir plus

Cher Maria, Un grand merci pour votre retour enthousiaste ! Nous sommes ravis d’apprendre que tout s’est parfaitement bien passé lors de votre séjour chez nous. C’est toujours un plaisir de savoir que nos efforts sont appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à Lucerne. Bien cordialement, Radisson Blu Hotel, Lucerne

Cher Maria, Un grand merci pour votre retour enthousiaste ! Nous sommes ravis d’apprendre que tout s’est parfaitement bien passé lors de votre séjour chez nous. C’est toujours un plaisir de savoir que nos efforts sont appréciés. Nous espé… Voir plus

Dear Leilani, Thank you for your recent stay at the Radisson Blu Hotel, Lucerne, and for sharing your detailed impressions with us. We are delighted to hear that you enjoyed the spacious room and the comfort of our bedding, as well as the variety offered at our breakfast, it’s wonderful to know that these aspects contributed positively to your experience. At the same time, we appreciate your constructive feedback regarding the waiting times for elevators and breakfast seating during peak hours. Please accept our apologies for the inconvenience caused. We are currently reviewing our procedures and staffing levels during high-traffic periods, such as tourist group arrivals, to improve the flow and speed of service, particularly when it comes to clearing and resetting tables. Your comments are very valuable to us and will help us to enhance both comfort and efficiency for all our guests. We hope to have the opportunity to welcome you back again in the near future. Best regards, General Manager Radisson Blu Hotel, Lucerne

Dear Leilani, Thank you for your recent stay at the Radisson Blu Hotel, Lucerne, and for sharing your detailed impressions with us. We are delighted to hear that you enjoyed the spacious room and the comfort of our bedding, as well as the… Voir plus

Dear Christophe, Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed our beautiful hotel, the quality of our facilities, and the comfort and view from your spacious room. We are truly sorry for the experience you had at breakfast. We fully understand your disappointment, especially given that Easter Monday is a public holiday. While our breakfast hours do differ between weekdays and weekends, we agree that more flexibility would have been appropriate in this situation. Your comments have been shared with our restaurant team as a reminder of the importance of warm and accommodating service, even during borderline situations. We sincerely hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations. Kind regards, Radisson Blu Hotel, Lucerne

Dear Christophe, Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed our beautiful hotel, the quality of our facilities, and the comfort and view from your spacious room. We are truly sorry for … Voir plus

Cher Yvan Merci pour votre retour. Nous sommes ravis que vous ayez apprécié notre emplacement. Nous regrettons toutefois que la disponibilité de personnel francophone n’ait pas été à la hauteur de vos attentes. Votre remarque est précieuse, et nous l’avons partagée avec notre équipe afin d’améliorer notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau. Meilleures salutations, Radisson Blu Hotel, Lucerne

Cher Yvan Merci pour votre retour. Nous sommes ravis que vous ayez apprécié notre emplacement. Nous regrettons toutefois que la disponibilité de personnel francophone n’ait pas été à la hauteur de vos attentes. Votre remarque est précieus… Voir plus

Dear Josefina, Thank you for sharing your delightful feedback regarding your recent stay at Radisson Blu Hotel, Lucerne. We are thrilled to learn that you had a very nice stay with great weather and that everything met your expectations. Your perfect scores across all categories are greatly appreciated and serve as a wonderful motivation for our entire team. We are especially pleased to know that our staff, cleanliness, location, facilities, comfort, and value for money contributed positively to your experience. We look forward to welcoming you back for another exceptional stay in the future. Best regards, Radisson Blu Lucerne

Dear Josefina, Thank you for sharing your delightful feedback regarding your recent stay at Radisson Blu Hotel, Lucerne. We are thrilled to learn that you had a very nice stay with great weather and that everything met your expectations. … Voir plus

Dear macooper, We appreciate you taking the time to share your feedback with us. We are pleased to learn that you found the room spacious and the bathroom beautiful, as well as the lunch experience enjoyable. We extend our sincere apologies for the absence of staff presence at the reception and the substandard cleanliness of the tables during your visit. We assure you that these issues will be addressed with the appropriate teams to enhance our service. Ensuring the highest standards of cleanliness and attentive service is of paramount importance to us, and we will take prompt action to prevent such occurrences in the future. We greatly value your feedback and would be delighted to welcome you back to ensure a more enjoyable experience in the future. Warm regards Radisson Blu Hotel, Lucerne

Dear macooper, We appreciate you taking the time to share your feedback with us. We are pleased to learn that you found the room spacious and the bathroom beautiful, as well as the lunch experience enjoyable. We extend our sincere apolog… Voir plus