9.4

Reviews of Apartmá Jasmína 1907

Ondřejská 18, Karlovy Vary, 360 01, Czech Republic

  • Charlotte

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    Very modern, clean and beautifully decorated

    Free parking available but a short walk away. Would benefit from an additional sofa in living room.

    Property response:

    Dear Charlotte, We’re truly thankful for your kind words—it means the world to us to know you had a great experience. We always also take very seriously all the points you make to keep moving forward. Your support keeps us going, and we look forward to seeing you again soon!

    Dear Charlotte, We’re truly thankful for your kind words—it means the world to us to know you had a great experience. We always also take very seriously all the points you make to keep moving forward. Your support keeps us going, and we loo… Show more

    Apartmá Jasmína 1907
    4 May 2025
  • Quyen

    Reviewed: 4 April 2025 · Stayed in February 2025

    Verified review
  • Erica

    Reviewed: 26 February 2025 · Stayed in January 2025

    Verified review

    The apartment is clean, pretty have everything you need and Klaudie is so helpful and responds quickly. We will definitely stay here again !

    Is a up hill to the apartment, so make sure your driver drop you at the right place or it’s pretty tiring to walk with luggage, and be aware there is only one shower.

    Property response:

    Hi Erica, thank you for a kind review, it is our priority, that you enjoyed your stay and was satisfied. We do our best so that our guests feel like at home. Have a good weekend, take care. :-) Jana and Matej

    Apartmá Jasmína 1907
    1 March 2025
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  • Ian

    Reviewed: 1 November 2024 · Stayed in October 2024

    Verified review

    Spacious and clean, the beds were very comfortable. To get the lights to work you need to first flip the main electricity override switch to the right when you enter. Well heated, shower was also good. It was nice to have 5 seats for the table - but not enough for 6 if you are more. Contact was detailed and easy to follow.

    It's a 15 minute walk from any reasonably priced parking with bags - offloading at the property isn't really a realistic option as the street is narrow and to get out again would require a multi point turn on a steep hill. The described free parking seemed a bit odd as we were advised not to return to the vehicle until departure. So be prepared to walk, which includes at least one hill. The recommended paid parking at the Hotel Thermal we were told should be about €10 for 24 hours. The Hotel Thermal parking is actually €24 for 24 hours, and €20 for 10 hours. The host should update this information - I doubt it has been €10 for a very long time! Just at the bottom of the hill from the Hotel Thermal there is a carpark that is €12 for 24 hours, but it only has around 20 places and is popular, most other options in the vicinity of the pedestrian spa zone seem to be more short stay. It was the cheapest we found. One of the bedrooms in the common / living /eating area and the only seating there is the table and chairs or to sit on the bed itself - comfortable to sleep on, not so much to sit on to relax in the evening. Luckily we did have the cash in Euros to leave on the table as instructed to pay the tourist tax - but it would have been helpful to be informed how this should be paid much sooner than just 90 minutes before checkout - this information could be included in the general information message. It's €2 per person, children included.

    Property response:

    Good evening, Ian, thank you very much for taking the time to write us a detailed review. Your kind words mean a lot to us, and at the same time we are happy for the points that we can improve. We keep working and improving our services everyday and this motivates us a lot. Thank you again! Have a good night :) Jana and Matej

    Good evening, Ian, thank you very much for taking the time to write us a detailed review. Your kind words mean a lot to us, and at the same time we are happy for the points that we can improve. We keep working and improving our services eve… Show more

    Apartmá Jasmína 1907
    2 December 2024
  • Nataly

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review

    Nice big apartment, new bathroom, comfortable beds, there was tea in the kitchen. Nice instructions about how to enter the apartment.

    Cold floor (slippers needed) There are no hooks for outerwear The real number of bedrooms is 2, and 3rd bed located in a living room

    Property response:

    Hi Nataly, thank you for leaving us such a nice review. We are thrilled that you enjoyed your stay and we look forward to seeing you again. Let us know if you are in Karlovy Vary next time! Jana and Matej for the whole family

    Apartmá Jasmína 1907
    2 December 2024
  • Adi

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    Great place,clean equipped with everything, New apartment designed in good taste, Enjoy.

    Property response:

    Dear Adi, Thank you so much for your kind words and we look forward to seeing you again. It was our absolute pleasure to meet you, you were a great guest! Have a lovely evening. Jana

    Apartmá Jasmína 1907
    2 December 2024
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  • Zlatin

    Reviewed: 12 October 2024 · Stayed in October 2024

    Verified review

    Fantastic apartment! Very clean and modern, top location! We enjoyed it and highly recommend

    Was a bit noisy due to constructions on the next floor, but I ma sure this is temp condition. Hecktick with parking, but this is the case in the top center in Karlovy Vary

    Property response:

    Dear Zlatin, Thank you for leaving us such a lovely review. We are delighted that you enjoyed your stay. Our customer's satisfaction is a priority for us and your review reaffirms the hard work we do every day. Thank you very much for your kind words and we look forward to seeing you again. Jana

    Dear Zlatin, Thank you for leaving us such a lovely review. We are delighted that you enjoyed your stay. Our customer's satisfaction is a priority for us and your review reaffirms the hard work we do every day. Thank you very much for y… Show more

    Apartmá Jasmína 1907
    2 December 2024
  • Justinas

    Reviewed: 21 September 2024 · Stayed in August 2024

    Verified review
  • Ligia

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review
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  • Dr

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    It is a nicely refurbished modern property. Since the property is located at the spa zone, you are allowed to stop for loading only infront of the house. However,Matej kindly instructed us where to park for free nearby, only just a few minutes walk.

    N/A

    Property response:

    Hi Istvan, thank you for the whole team for a nice review, it means a world to us and we promise we keep improving! Come back soon :-) Kind regards, Matej

    Apartmá Jasmína 1907
    20 August 2024
  • Tatiana

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review
    Property response:

    Dearest Tatiana, you and your family were absolutely beautiful guests to host and it was our pleasure to host you. Please let us know if you are next time in our lovely town! Safe travels, Jana and Matej

    Apartmá Jasmína 1907
    19 July 2024
  • Roya

    Reviewed: 16 July 2024 · Stayed in June 2024

    Verified review

    The location was great, it was clean and nice

    Early in the morning, we found out that the flat did not have electricity. Although there was a full kitchen, we could not have coffee. I wonder if the property manager knew about it. She should have told us in advance.

    Property response:

    Dear Roya, Thank you for leaving us a review. We are delighted that you enjoyed your stay. Our customer's satisfaction is a priority for us and if we were informed about this we would 100% contact you in prior and solve everything we could for you. It is hard to believe this was the case, nothing like this happens out of nowhere. Have a safe journey home! Jana

    Dear Roya, Thank you for leaving us a review. We are delighted that you enjoyed your stay. Our customer's satisfaction is a priority for us and if we were informed about this we would 100% contact you in prior and solve everything we co… Show more

    Apartmá Jasmína 1907
    19 July 2024
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  • Felix

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review
    Property response:

    Hi Felix, it was such a pleasure to host you! :-) So lucky to have you as our very firsts guests and we are please you enjoyed your stay this much! We hope to see you soon again. Kind regards, Jana for the whole family

    Apartmá Jasmína 1907
    10 June 2024
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