Mattoniho nábřeží 21, Karlovy Vary, 360 09, Czech Republic
#333 of 342 Holiday rentals in Karlovy Vary
Guests' ChoiceBased on 91 apartment reviews
6.0Cleanliness
6.6
Comfort
6.5
Location
6.7
Facilities
6.1
Staff
6.8
Value for money
7.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 October 2025
Kevin
FranceThe smell of mold
Parking is huge
Stayed in October 2025
Reviewed: 29 June 2025
Vladyslav
Czech RepublicThere weren't outlets near every bed. And the ones that are, they're of terrible quality. The sewage system in the shower is defective, so while you shower your feet are completely in water.
Stayed in June 2025
Reviewed: 20 January 2025
Marc
GermanyTo stay for the night its okay, do not expect too much, its basic but thats okay.
Stayed in January 2025
Reviewed: 27 September 2024
Jerzy
PolandDisgusting dump heap welcomes guests next to the entrance door of the hotel.
Stayed in July 2024
Reviewed: 24 June 2024
Bruce
ThailandNothing to really dislike . The property was 2 kms from the town Centre but I knew that already and we Don’t mind walking .
Everything was good , not too many people staying on my floor so the shower room and toilet were never really busy. The water was strong and hot and the wifi was really fast .
Stayed in June 2024
Reviewed: 17 June 2024
Odei
SpainThat the kitchen is shared and can be confusing because of the description.
The proce for an independent room
Stayed in June 2024
Reviewed: 27 May 2024
Metka
SloveniaRipped chair in the room makes room look forgotten and not cared for
Stayed in May 2024
Reviewed: 19 May 2024
Tomas
Czech RepublicGood value for money
Stayed in May 2024
Reviewed: 13 May 2024
Fabian
Polandas a couple we expected that there should have been two towels
comfortable bed cheap price
Stayed in May 2024
Reviewed: 11 July 2023
Agnieszka
PolandHorrible kitchen utensils - preparing food is almost impossible. Pans are not fitting the cooker what makes them useles, One of them fits, but still it's a trash, with damaged teflon and horrible to wash. I think there are 2 plates over there, but he other tourists took them to their room, so we hadn't any.
Stayed in July 2023
Reviewed: 12 June 2023
Dora
CroatiaSheets weren’t clean, there is a hole in door, there is no mirror in the bathroom, there are only two ceiling lamps (two of them are without light bulb) so you have to walk in the dark to find the bed, …
The fact you get the code for room and key is great! It is also a very quiet part of town
Stayed in June 2023
Reviewed: 29 May 2023
Daniel
AustraliaNo breakfast
Stayed in May 2023
Reviewed: 26 January 2023
Norbert
United StatesA nice clean place to rest / stay
Stayed in January 2023
Reviewed: 27 December 2022
Olkins
PolandWe have booked 2 rooms, in both rooms the smell was very bad (smoking and urine). Dirty shared kitchen (made by other guests I guess). We had kitchen, one shower and toilet for 4 rooms. The linen had poor quality.
The apartment situated not so far from city center - 20 minutes by walk. Also the towels and shower gel were available. In the kitchen we have the dish and oven. Quick contact with owner.
Stayed in December 2022
Reviewed: 5 October 2025
Bauer
GermanyWe were extremely disappointed with the accommodation provided by your hotel. Upon arrival, we were given a room located in the basement, with a strong smell of dampness and mold. The mattress, bedding, and the entire room smelled musty, and it was impossible to stay there comfortably. In addition, the toilet and shower were located on a different floor, even though the description stated that all facilities were inside the room. The conditions we encountered were completely different from what was advertised and shown in the photos. We asked to change the room, but our request was refused. As a result, we had to urgently find another hotel and pay again, since it was impossible to stay in such conditions. We spent only a short time in that room, yet our clothes and belongings absorbed the damp smell. This place cannot be considered a hotel room — it seems more like a storage or maintenance area, completely unsuitable for guests.
Stayed in October 2025
Reviewed: 28 August 2025
Sanda
CroatiaIt was advertised as apartment, but in reality it was a dingy, dirty little room. The so called kitchen was in the basement, where the mould was everywhere and I couldn’t breathe. So called safe parking was not safe at all, with random people hopping in through a hole in the fence. The bathroom had black mould all over the walls. I was supposed to stay for two nights, but I left the following morning.
Nothing. The state didn’t match the photos on Booking.com.
Stayed in August 2025



Reviewed: 24 August 2025
Stanislav
United KingdomCould be more facilities and sink between the room and not only in bathroom.
Easy access and car park
Stayed in August 2025
Reviewed: 31 July 2025
Vojtech
Czech RepublicCheckin process a bit confusing
Better than expected, great value for money:)
Stayed in July 2025
Reviewed: 4 July 2025
Bahram
NetherlandsThere was bandito Camp people from Ukraine. czech republic Russian.every day and night noises.. out side Karlovy vary at night is danger's. Never I chose this one.
This photo is not my room.every thing was old materiaal and old Sony tv 3 Kanal only..
Stayed in July 2025
Reviewed: 3 May 2025
Protoiereskul
UkraineThe walls in the room are dirty, the bedding is burnt with cigarettes. A lot of garbage, it feels like the repair was not done at all. The place resembles a boarding house from the 90s. The Internet doesn't work in the morning. There is water on the floor in the toilet. There is mold on the walls in the bathroom. Disgusting. If someone is talking in the next room, it feels like they are talking in your room.
Nothing.
Stayed in May 2025




Reviewed: 5 March 2025
Cheema
GermanyPlease approve Cleaning 🙏 Apartment and w.c is very small.
Alright 👍
Stayed in March 2025
Reviewed: 4 March 2025
Cheema
GermanyRoom was not clean properly 😕. No customer service properly. Wash room is very small .please kindly next time clean properly and wish you best of luck 🙏.
I like karlovy vary city there Restaurants are nice and good food .My experience in karlovyvary is very good .This Apartments location is very beautiful. .
Stayed in March 2025
Reviewed: 22 December 2024
Lorna
NetherlandsDirty bedsheets and curtains, stinks in the room , broken wardrope and not enough light in the room and around the premises especially in the parking area. Very old and was the worst nightmare ever to stay at this accomodation. TV did not work , should be transferred to a museum.
The location.
Stayed in December 2024



Reviewed: 29 October 2024
Anahit
Czech RepublicWe have booked a one bedroom apartment with bedroom, sitting area, kitchenette and bathroom and what we got was a single room without anything. Shared bathroom and kitchen somewhere in the hall.
It was clean
Stayed in October 2024

Budapest, Hungary
Cuenca, Ecuador
Ho Chi Minh City, Vietnam
Rome, Italy
Big Bear Lake, USA
Unken, Austria
Ban Rong Saeng, Thailand
Clifden, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content