Reviews of FOUR ROOMS Carlsbad Authentic
38 Petřín, Karlovy Vary, 360 01, Czech Republic
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Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewOne of the few rooms I've stayed in which actually looked even better than in the photos! Very lovingly restored rooms, modern decor but very much in harmony with the architecture. Very spacious. Lukas was waiting to greet us when we arrived and after we were settled in he gave us good restaurant recommendations, a street map and general orientation. He made us feel like valued guests. Town centre is about 5 minutes (steep) walk, either by stairs or sloping streets. We were allowed to use the space in front of the garage directly opposite the accomodation, which was much appreciated. But free parking on the streets nearby seems to be no problem. Great breakfast served at the table. This is a great place to stay!
No regular TV channels. I had to finally work out how to access my Netflix account while travelling.
Thank you kindly for your nice review, we were pleased to have you stay with us, we wish all the guests could be such kind and friendly travellers! We enjoyed your company and please know, we plan to enhance our TV channels offer soon, we need to install some new technical equipment, hopefully we will manage for the next season! Thank you for that remark anyway! All the best and stay well!
Thank you kindly for your nice review, we were pleased to have you stay with us, we wish all the guests could be such kind and friendly travellers! We enjoyed your company and please know, we plan to enhance our TV channels offer soon, we … Show more
Reviewed: 18 September 2025 · Stayed in September 2025
Verified reviewOur stay in Karlovy Vary was excellent. The apartment is in a historic building, newly renovated, very clean, with a helpful and attentive host. We especially enjoyed the fresh and hearty breakfast. Highly recommend this place!
Thank you for your kind words and we are happy you have enjoyed our place and our services, sincerely!
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewAs I already informed the room’s owner, the surprises were far more than anyone would reasonably expect—and not in a good way. The room we had booked was unavailable upon arrival. All amenities came at an extra cost, despite being of poor quality. Breakfast consisted of cheap supermarket products, lacking freshness or variety. If you don’t eat eggs, the only alternative offered was cereal with milk—again, straight from the supermarket shelves. Using the washing machine cost €10, and a single coffee capsule was priced at €1. The total cost for our three-night stay was €328, but the owner arbitrarily applied a “rate adjustment” that increased the final price. Paying by card incurred an additional 2% fee on the total amount. The advertised “free parking” is misleading—it’s actually a public space that may or may not be available depending on the time of day. No elevator available on this building! The room we were eventually given had undergone some renovation, but there were exposed electric wires hanging from a column. The bathroom and the rest of the room had no ceiling separation, making the spaces feel awkwardly connected. The partition wall with the neighboring apartment was paper-thin—we could hear every sound from next door. The owner behaved in a manipulative manner. When I asked for clarification about the extra charges on my bill, he offered to refund the full amount and let me pay whatever I thought was fair. On the first day, when I asked why we weren’t given the room we paid for, he admitted the mistake and offered us a bottle of champagne and sparkling water as a gesture of goodwill—only to later add the cost of the champagne to our final bill under “hidden charges.” I’m sorry to say this, but I cannot recommend this property and would never choose it again. I’ll definitely remember this unacceptable experience the next time I book a room.
All the above !
Dear Sir, Thank you for your feedback. We’re genuinely sorry that your stay did not meet your expectations. However, we would like to clarify several important facts, especially since most of the concerns you raised were discussed and resolved during your stay, and – to our understanding – you accepted the offered solutions without objection at the time. First and foremost, you had originally booked our cheapest room category without breakfast, but since it wasn’t ready upon arrival, we offered you a free upgrade to the best and most spacious room in our entire guesthouse. This was done as a gesture of goodwill and with the hope of enhancing your stay. Additionally, we provided you with a complimentary bottle of DOCG Prossecco and local mineral water as an apology – which were never charged. Your claim regarding “hidden fees” is simply untrue. All optional services, including coffee (1 € per capsule), laundry and dryer (10 €), or breakfast, are clearly listed in our information materials and are always communicated transparently in advance. As for "breakfast" it was not included in your original booking and was added at your request. Our breakfasts are one of the most appreciated aspects of our service. We use fresh, locally sourced ingredients, including farm-fresh eggs from local suppliers. Many guests specifically praise the quality and variety of our breakfast, which includes fresh bread, cheese, ham, eggs, seasonal vegetables and fruit, cereals, coffee, and tea and truly home made desserts. Regarding the parking, our listing clearly states that we offer free public parking nearby, which is subject to availability – as with any public space. We have never advertised private parking. It is also important to mention that we do not have an elevator and this is explicitly stated in our property description. Suggesting otherwise is incorrect. While we respect your right to leave a review, we believe that several points in your feedback are either inaccurate or misleading. We made significant efforts to accommodate your needs, improve your stay, and treat you with respect and fairness throughout. We wish you all the best in your future travels. The owner.
Dear Sir, Thank you for your feedback. We’re genuinely sorry that your stay did not meet your expectations. However, we would like to clarify several important facts, especially since most of the concerns you raised were discussed and reso… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewIt is a wonderful little hotel located in a very quiet neighborhood, but it takes about 5-10 minutes to get to the center of town. This place feels like home, it is a beautifully restored old building. The owner is extremely helpful and just makes your stay absolutely enjoyable. He is very easy to communicate: he speaks perfect English. We would be happy to stay here again.
Nothing
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe room and the whole house is freshly renovated, every parts of it is tastefully and well-designed, and absolutely clean. The breakfast was better than I expected with a very friendly service. Lukas is absolutely helpful and a perfect host.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewVery pleasant location and very welcoming and helpful host. The place is in a newly and nicely renovated old building. Our room had a nice view.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewAmazing place, great room, super clean and a great host. The rooms are in an old building which has been spotlessly restored in a good location close to city center.
Nothing everything was great .
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewWe had a beautiful stay, the host is excellent and very helpful, the rooms and facilities clean and comfortable, they make the best breakfast and it is one of those places that makes you want to come back every year. It exceeded our expectations and I would recommend it to everyone.
Thank you so much for your very pleasant visit, it was a pleasure to host you and we hope you came safe back home….. Best regards
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewThe hotel exudes a delightful atmosphere, full of charm and meticulous attention to detail. The breakfast is nothing short of outstanding, offering a truly exceptional experience.
Thank you very much for your kind words and we are greatefull you have chosen our place for your stay. All the best and hope to see you soon!
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewThe location of the accommodation is excellent - a quiet place, just in a walking distance from the main attractions and the city promenade with shops, cafes/restaurants. Free parking facilities. Cosy and stylish interior, everything new and clean. A shared kitchen with all necessary equipment is available. Great reception. Very hospitable and responsive host, welcomed us like old friends, showed and told us everything. Lukas, thank you for your hospitality! Everything was very nice. Definitely recommend.