Reviews of City centre apartment Demio
Nábřeží Jana Palacha 2 Byt, Karlovy Vary, 360 01, Czech Republic
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Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewI made a reservation on Booking.com around 1.30pm and emailed the Apartment that they could expect me at 3.30pm. I did not receive a response. I called the phone number I got from booking.com -no response. I walked from the train station to the address I was given and could not find the property. I called the Apartment phone number at least 5x and the line was busy or they hung up on me. I walked to a cafe with my heavy backpack in the area of the apartment and asked the wait staff if they knew the property/location. ( Google maps said it was 0.1 km) away. The staff said the address did not exist. I called the property again and again and was hung up on. After sitting in the cafe for 2 hours, I cancelled the reserveration ( no help from booking.com). I had to make another hotel reservation. Someone from the hotel called me at 2100 asking me when I would be arriving? I believe this is a "fake" profile and a scam. Booking.com did nothing to address my wish for a credit.
Good morning nobody from your side contacted us and when we wanted to accommodate you, you couldn't even speak because you were drunk. We wanted to resolve the situation with you, return the money or come up with some kind of compensation, but you no longer picked up the phone and did not respond to messages. Save yourself such comments next time and realize how you behaved Thank you and have a great day
Good morning nobody from your side contacted us and when we wanted to accommodate you, you couldn't even speak because you were drunk. We wanted to resolve the situation with you, return the money or come up with some kind of compensation, … Show more
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 1 July 2023 · Stayed in June 2023
Verified reviewIt's a very good modern apartament in the city center. There are 2 big rooms, a bathroom? a comfortable kitchen with all you need and nice wi-fi. Everything is clean
I didn't like such fabric of bedsheets - they weren't soft for me
Reviewed: 3 January 2023 · Stayed in December 2022
Verified review