Reviews of Pension Drei Rosen
51 Vřídelní, Karlovy Vary, 360 01, Czech Republic
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Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewApartment is beautyful and in a very good location.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewSparkling clean apartment, soundproof, newly renovated and nicely decorated, exceptional balcony views. Very comfortable beds.
No fridge/minibar. Shared entrance with a restaurant.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThe host was extremely friendly and helpful. Everyone was very concerned about our well-being.
The bed's mattress felt a bit worn. Parking is a bit difficult and requires the support of the host to avoid fines.
Reviewed: 22 November 2024 · Stayed in October 2024
Verified reviewWow, what a nice surprise and a great stay here! Staff was very helpful. The location couldn't have been better and so central to all I wanted to see. The room was spotlessly clean with a new-like bathroom. The room was so quiet with a great view out to the river.
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewPerfect location, wonderful staff, and super spacious rooms. Will definitely come again.
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewNice hotel. Good and clean room with comfortable beds. The best part of our stay was meeting the staff, who were super friendly and gave us champaigne (it was New Year's eve), and treated us to coffee and tasty cake for breakfast.
It is quite expensive. The 2 beds were in a small space while there was another, bigger (empty) space on the other side of the room.
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 14 September 2023 · Stayed in September 2023
Verified reviewFantastic service, quiet room with nice view, really clean. Breakfast with a lot of choices.
Having a refrigerator in a room would be nice.
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewApparently, no food and snacks are allowed in the room. This was not stated before I booked the room. On the second day of the stay hotel owner suggested that we either don't bring food and snacks in the room or check-out of the hotel. So, basically, my way or the highway. Generally, hotel is empty, no one stayed there except for us. Presumably, it wasn't worth it for the hotel owner to run the hotel and services for only us, as such he decided to just force us out. Do not recommend the hotel.
Responding to a guest's false claim. We warned the guest that it is not possible to bring food to the room to such an extent, in a single day (photos are available) so much garbage accumulated in her rooms and not only that. I didn't charge them anything for the one night they stayed with us, including breakfast for two people, so they were accommodated and had free breakfast. We immediately returned the money to her account even though it was not our duty. It's not true that they had no choice because when they decided for another hotel, we offered to stay there until they could find another hotel in peace. Unfortunately, all communication with them was very unusual, I don't know where they saw it in Kazakhstan or where they come from, the fact that I rent a room does not mean that I become the owner of the hotel. It is not true that only they were accommodated in our hotel (guest records are available). In itself, we have a diametrically different rating from other guests and therefore we always do our best, I think is the correct answer to the guest rating.
Responding to a guest's false claim. We warned the guest that it is not possible to bring food to the room to such an extent, in a single day (photos are available) so much garbage accumulated in her rooms and not only that. I didn'… Show more