Reviews of Tomas Apartments Silver
90 Zeyerova, Karlovy Vary, 360 01, Czech Republic
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 October 2025 · Stayed in September 2025
Verified reviewReviewed: 21 September 2025 · Stayed in June 2025
Verified reviewI got upgraded to the gold room due to some technical issues in the Silver room. The host was very friendly, professional and skilled. The apartment itself was very well equipped, cozy and in a great location, right next to the main street, bus station, train station and in the center of town, near most nightlife.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and everything u need was available, like the kitchen utensils, microwave, tea/coffee, kettle etc. Was very pleasing Beautiful interior.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewIt's a scam!!!! I booked months before, only for me to get there on that day and I was told the booking was cancelled without my knowledge. I requested a refund that hasn't been provided till now. They stopped replying my messages and taking my calls.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewOld stall rooms, heavy draped
location
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewStylish, well organised apartment surprised me with all the details. It was a experience more than I expected. Book this one, you will love it!
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 February 2025 · Stayed in December 2024
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewLocation is great, apartment is tiny but super comfortable. We had problem with hot water and heating in February. Issue was not resolved and I had to check in to another nearby hotel at 11pm. Not good experience. Host sent someone the first time who assured the issue was fixed but once we noticed heating was still off and hot water was running only for 3 minutes, host has not responded since. Also booking has not responded yet in my customer service request. Unhappy client. Hotel Pilgrim was a choice I made at 11 pm, rooms were spacious, helpful staff, no issues with heating, clean and same location.
No heating in February, hot water was not running in shower after 3 minutes. Issue was not resolved and host remained unresponsive.
Reviewed: 3 December 2024 · Stayed in December 2024
Verified review