8.6

Reviews of bigBOX ALLGAEU Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kotterner Strasse 62-64, 87435 Kempten, Germany

  • Jaqueline

    Reviewed: 31 October 2025 · Stayed in October 2025

    Verified review

    Really dog friendly hotel, they brought water for the dog during breakfast, hotel was nice and have a chrome cast that allow us to watch streaming from our phones.

    Nothing

  • Kristell

    Reviewed: 28 October 2025 · Stayed in October 2025

    Verified review
  • Ryan

    Reviewed: 26 October 2025 · Stayed in September 2025

    Verified review

    Very comfortable with an excellent breakfast.

    Location a bit out from town centre. There was a lot of uphill walking!

    Property response:

    Dear Ryan, thank you very much for your rating! We´re glad that you had a nice stay. We look forward to welcoming you back as our guest. -The bigBOX ALLGÄU Hotel

    bigBOX ALLGAEU Hotel
    30 October 2025
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  • Changyi

    Reviewed: 10 October 2025 · Stayed in October 2025

    Verified review

    Good breakfast, safe and convenient

    Property response:

    Dear Changyi Lin, thank you very much for your rating! We´re glad that you had a nice stay. We look forward to welcoming you back as our guest. -The bigBOX ALLGÄU Hotel

    bigBOX ALLGAEU Hotel
    14 October 2025
  • Kevin

    Reviewed: 2 October 2025 · Stayed in October 2025

    Verified review
  • Rudy

    Reviewed: 26 September 2025 · Stayed in September 2025

    Verified review
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  • Karen

    Reviewed: 13 September 2025 · Stayed in September 2025

    Verified review
  • Sarah

    Reviewed: 12 September 2025 · Stayed in August 2025

    Verified review

    Close to town centre and shops/restaurants. Welcoming and helpful member of staff on check-in (didn't get her name) Magnifying mirror in bedroom. Chromecast TV. Restaurant in hotel - decent evening meal and good breakfast. Clean and tidy

    Annoying intermittent buzzing in room - sounded like a coffee machine - but couldn't work out where it was coming from. Having to pay 9 euros to park down the road (discounted as staying at the hotel) Think there may usually be an option of cheaper, even free parking slightly closer to the hotel but the circus was coming to town so this wasn't available. No tea/coffee making facility in room but I took my own kettle (learnt from previous experiences). Glass door in bathroom might be a bit odd if travelling with a friend?

    Property response:

    Dear Sarah, thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed our location, the cleanliness, as well as our restaurant, and that you highlighted the friendly service at check-in. We will gladly pass on your kind words to our team. Your feedback is also very important to us: we will look into the humming noise you described in order to ensure future guests enjoy an undisturbed stay. Regarding the tea and coffee facilities, we would like to mention that these are available starting from room category L. We are always happy to provide a kettle upon request. We look forward to welcoming you back again soon. - The bigBOX ALLGÄU Hotel

    Dear Sarah, thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed our location, the cleanliness, as well as our restaurant, and that you highlighted the friendly service at check-in. We will glad… Show more

    bigBOX ALLGAEU Hotel
    15 September 2025
  • Matthias

    Reviewed: 11 September 2025 · Stayed in September 2025

    Verified review
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  • Birgitt

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The room was clean, the facility was easy to reach. On check-in, we were able to leave our car in front oft he hotel for as long as it took for us to get organized. The staff was very friendly. The breakfast buffet was outstanding.

    The glass-encased bathroom was unusual, considering the fact that I did not travel with a spouse or partner, but with a friend.

    Property response:

    Dear Birgitt, thank you very much for taking the time to share your impressions with us! We take note of your remark regarding the glass-walled bathroom and understand that this may feel unusual for some guests. We would be delighted to welcome you again on your next stay.

    Dear Birgitt, thank you very much for taking the time to share your impressions with us! We take note of your remark regarding the glass-walled bathroom and understand that this may feel unusual for some guests. We would be delighted to wel… Show more

    bigBOX ALLGAEU Hotel
    3 September 2025
  • Franco

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Jamieson

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Jason

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Pierfo

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    From the moment I stepped into the stylish lobby, I knew this was going to be a memorable stay. The modern, art‑deco inspired design throughout is tasteful yet warm, creating an inviting atmosphere right on Kempten’s buzzing Kotterner Straße . The staff were exceptional — unfailingly polite, helpful and professional. As one delighted guest noted, “welcoming and professional staff, lovely rooms and a superb breakfast” . I experienced the same: check‑in was swift and courteous, and house‑keeping maintained immaculate standard throughout. My room was bright, pristine and wonderfully comfortable, with premium bedding and a pillow menu that made sleep a true luxury . The room was sound‑proofed and included blackout drapes—all contributing to a restful night’s sleep . Although some smaller rooms feature compact bathrooms, mine felt generous—a modern, sleek bathroom with a brilliant shower facilities . Breakfast was an absolute highlight — truly stunning, with a generous buffet offering choices to suit every taste . One reviewer raved: “breakfast was stunning – choices for every taste… huge TV screen” . I wholeheartedly agree: fresh, varied and beautifully presented each morning. Location-wise, this is ideal. The hotel is literally adjacent to the bigBOX ALLGÄU events centre, and just a minute’s walk from Forum Allgäu shopping and the city centre attractions, including the historic Residenz and St Lorenz Basilica . A few minutes further brings you to the charming Old Town and Iller riverside. Guest facilities are extensive and well-thought‑out: free Wi‑Fi throughout, an on‑site bar and the musics restaurant & lounge serving both regional and international dishes, plus local wines and beers . There’s also a free gym, conference rooms, and convenient luggage storage for late departures . Parking is easy and affordable—the nearby municipal car park is just a minute’s walk and costs around €9–€10 per day, while a public garage is also very close by .

    Property response:

    Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciated our design, the comfort of our rooms, and the friendliness of our team. It is especially nice to know that our breakfast buffet, central location, and additional facilities have left such a good impression on you. We will be happy to share your kind words about our service and cleanliness with the entire team – feedback like yours is the best motivation for us. We would be very pleased to welcome you back! - The bigBOX ALLGÄU Hotel

    Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciat… Show more

    bigBOX ALLGAEU Hotel
    4 August 2025
  • Armenise

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
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  • Ryan

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Gezb

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Everything Inc bring dog friendly

    No tea or coffee making facilties in room

    Property response:

    Dear Gerard, thank you for your feedback! We are glad to hear that you had a pleasant stay and look forward to welcoming you again soon. - The bigBOX ALLGÄU Hotel

    bigBOX ALLGAEU Hotel
    12 June 2025
  • Martin

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Room was nice and bed comfortable. Location is excellent.

    I did not want breakfast but was still charged for it. I booked three nights but could not make the flight out on Thursday for medical reason. I ask my friend to cancel Thursday night. He lives locally. When it came to paying the bill I was charged full price because the cancellation was too short notice when using booking.com. The lesson I learned is that there are better terms when one books with a hotel directly.

    Property response:

    Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation conditions that apply to these reservations. In such cases, any changes, cancellations or refunds can only be made via the respective booking portal. Unfortunately, we as a hotel have no direct room for maneuver in this context, even if we can understand your personal situation. We look forward to welcoming you again in the future. -The bigBOX ALLGÄU Hotel

    Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation… Show more

    bigBOX ALLGAEU Hotel
    28 May 2025
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  • Karen

    Reviewed: 2 May 2025 · Stayed in March 2025

    Verified review
  • Matthias

    Reviewed: 13 April 2025 · Stayed in March 2025

    Verified review
  • Peter

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review
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  • Noel

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
  • Didier

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
  • Anna

    Reviewed: 9 February 2025 · Stayed in January 2025

    Verified review
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  • 7.0 Good
    Taylor

    Reviewed: 1 February 2025 · Stayed in February 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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