Reviews of bigBOX ALLGAEU Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Kotterner Strasse 62-64, 87435 Kempten, Germany

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Reviewed: 31 October 2025 · Stayed in October 2025
Verified reviewReally dog friendly hotel, they brought water for the dog during breakfast, hotel was nice and have a chrome cast that allow us to watch streaming from our phones.
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Reviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 October 2025 · Stayed in September 2025
Verified reviewVery comfortable with an excellent breakfast.
Location a bit out from town centre. There was a lot of uphill walking!
Dear Ryan, thank you very much for your rating! We´re glad that you had a nice stay. We look forward to welcoming you back as our guest. -The bigBOX ALLGÄU Hotel
Reviewed: 10 October 2025 · Stayed in October 2025
Verified reviewGood breakfast, safe and convenient
Dear Changyi Lin, thank you very much for your rating! We´re glad that you had a nice stay. We look forward to welcoming you back as our guest. -The bigBOX ALLGÄU Hotel
Reviewed: 2 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 13 September 2025 · Stayed in September 2025
Verified reviewReviewed: 12 September 2025 · Stayed in August 2025
Verified reviewClose to town centre and shops/restaurants. Welcoming and helpful member of staff on check-in (didn't get her name) Magnifying mirror in bedroom. Chromecast TV. Restaurant in hotel - decent evening meal and good breakfast. Clean and tidy
Annoying intermittent buzzing in room - sounded like a coffee machine - but couldn't work out where it was coming from. Having to pay 9 euros to park down the road (discounted as staying at the hotel) Think there may usually be an option of cheaper, even free parking slightly closer to the hotel but the circus was coming to town so this wasn't available. No tea/coffee making facility in room but I took my own kettle (learnt from previous experiences). Glass door in bathroom might be a bit odd if travelling with a friend?
Dear Sarah, thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed our location, the cleanliness, as well as our restaurant, and that you highlighted the friendly service at check-in. We will gladly pass on your kind words to our team. Your feedback is also very important to us: we will look into the humming noise you described in order to ensure future guests enjoy an undisturbed stay. Regarding the tea and coffee facilities, we would like to mention that these are available starting from room category L. We are always happy to provide a kettle upon request. We look forward to welcoming you back again soon. - The bigBOX ALLGÄU Hotel
Dear Sarah, thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed our location, the cleanliness, as well as our restaurant, and that you highlighted the friendly service at check-in. We will glad… Show more
Reviewed: 11 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was clean, the facility was easy to reach. On check-in, we were able to leave our car in front oft he hotel for as long as it took for us to get organized. The staff was very friendly. The breakfast buffet was outstanding.
The glass-encased bathroom was unusual, considering the fact that I did not travel with a spouse or partner, but with a friend.
Dear Birgitt, thank you very much for taking the time to share your impressions with us! We take note of your remark regarding the glass-walled bathroom and understand that this may feel unusual for some guests. We would be delighted to welcome you again on your next stay.
Dear Birgitt, thank you very much for taking the time to share your impressions with us! We take note of your remark regarding the glass-walled bathroom and understand that this may feel unusual for some guests. We would be delighted to wel… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewFrom the moment I stepped into the stylish lobby, I knew this was going to be a memorable stay. The modern, art‑deco inspired design throughout is tasteful yet warm, creating an inviting atmosphere right on Kempten’s buzzing Kotterner Straße . The staff were exceptional — unfailingly polite, helpful and professional. As one delighted guest noted, “welcoming and professional staff, lovely rooms and a superb breakfast” . I experienced the same: check‑in was swift and courteous, and house‑keeping maintained immaculate standard throughout. My room was bright, pristine and wonderfully comfortable, with premium bedding and a pillow menu that made sleep a true luxury . The room was sound‑proofed and included blackout drapes—all contributing to a restful night’s sleep . Although some smaller rooms feature compact bathrooms, mine felt generous—a modern, sleek bathroom with a brilliant shower facilities . Breakfast was an absolute highlight — truly stunning, with a generous buffet offering choices to suit every taste . One reviewer raved: “breakfast was stunning – choices for every taste… huge TV screen” . I wholeheartedly agree: fresh, varied and beautifully presented each morning. Location-wise, this is ideal. The hotel is literally adjacent to the bigBOX ALLGÄU events centre, and just a minute’s walk from Forum Allgäu shopping and the city centre attractions, including the historic Residenz and St Lorenz Basilica . A few minutes further brings you to the charming Old Town and Iller riverside. Guest facilities are extensive and well-thought‑out: free Wi‑Fi throughout, an on‑site bar and the musics restaurant & lounge serving both regional and international dishes, plus local wines and beers . There’s also a free gym, conference rooms, and convenient luggage storage for late departures . Parking is easy and affordable—the nearby municipal car park is just a minute’s walk and costs around €9–€10 per day, while a public garage is also very close by .
Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciated our design, the comfort of our rooms, and the friendliness of our team. It is especially nice to know that our breakfast buffet, central location, and additional facilities have left such a good impression on you. We will be happy to share your kind words about our service and cleanliness with the entire team – feedback like yours is the best motivation for us. We would be very pleased to welcome you back! - The bigBOX ALLGÄU Hotel
Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciat… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEverything Inc bring dog friendly
No tea or coffee making facilties in room
Dear Gerard, thank you for your feedback! We are glad to hear that you had a pleasant stay and look forward to welcoming you again soon. - The bigBOX ALLGÄU Hotel
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewRoom was nice and bed comfortable. Location is excellent.
I did not want breakfast but was still charged for it. I booked three nights but could not make the flight out on Thursday for medical reason. I ask my friend to cancel Thursday night. He lives locally. When it came to paying the bill I was charged full price because the cancellation was too short notice when using booking.com. The lesson I learned is that there are better terms when one books with a hotel directly.
Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation conditions that apply to these reservations. In such cases, any changes, cancellations or refunds can only be made via the respective booking portal. Unfortunately, we as a hotel have no direct room for maneuver in this context, even if we can understand your personal situation. We look forward to welcoming you again in the future. -The bigBOX ALLGÄU Hotel
Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation… Show more
Reviewed: 2 May 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 1 February 2025 · Stayed in February 2025
Verified review