Reviews of Leonardo Hotel Aachen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Krefelder Str. 221, 52070 Aachen, Germany
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Reviewed: 1 November 2025 · Stayed in November 2025
Verified reviewReviewed: 1 November 2025 · Stayed in October 2025
Verified reviewReviewed: 29 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewWarm and spacious room, some freebies - mineral water and fruits, room quite location, very good breakfast, close to town centre, thermal baths a few min drive from the hotel.
Dear Natalja, Thank you for sharing such positive feedback and for recommending us. We are delighted that you enjoyed the warm, spacious room and the complimentary touches. It is wonderful to know you appreciated the quiet location, the convenient access to the town centre, and the nearby thermal baths. We are also pleased that our breakfast made a great start to your day. We value your kind words and are glad your stay reflected the comfort and hospitality we strive to provide. We look forward to welcoming you back to Leonardo Hotel Aachen soon. Kind regards, Your Leonardo Aachen Team
Dear Natalja, Thank you for sharing such positive feedback and for recommending us. We are delighted that you enjoyed the warm, spacious room and the complimentary touches. It is wonderful to know you appreciated the quiet location, the c… Show more
Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewThank you so much! Everything was great. The location was convenient, the service at reception was really friendly, and the room was spacious, clean, and warm. I didn't find anything we didn't like—everything was just fine!
I didn't find anything I didn't like—everything was just fine!
Dear Natalja, Thank you for sharing your generous feedback. We are delighted to hear that our convenient location, warm welcome at reception, and the comfort and cleanliness of your room contributed to a great stay. Your kind words reflect the service standards our team strives to uphold every day. It is wonderful to know everything met your expectations. We appreciate your recommendation and look forward to welcoming you back to Leonardo Hotel Aachen soon. Kind regards, Your Leonardo Aachen Team
Dear Natalja, Thank you for sharing your generous feedback. We are delighted to hear that our convenient location, warm welcome at reception, and the comfort and cleanliness of your room contributed to a great stay. Your kind words reflec… Show more
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewBedroom was large and comfortable. Didn't have breakfast but the dinner was great! The staff was extremely helpful and very courteous. It was a great value for money :)
Dear Eva, Thank you for sharing such positive feedback about your stay at Leonardo Hotel Aachen. We are delighted to hear that you found the bedroom spacious and comfortable and that you enjoyed a great dinner. We are especially pleased that our team’s helpful and courteous service contributed to your experience, and that you felt it was excellent value. Providing warm hospitality and quality throughout is at the heart of what we do. We look forward to welcoming you back on your next visit. Kind regards, Leonardo Hotel Aachen Guest Relations Team
Dear Eva, Thank you for sharing such positive feedback about your stay at Leonardo Hotel Aachen. We are delighted to hear that you found the bedroom spacious and comfortable and that you enjoyed a great dinner. We are especially pleased t… Show more
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewLarge rooms, comfortable bed, diverse breakfast, friendly staff, parking on site
The only point of criticism but this is purely personal is the fact that the pillows are too soft for my liking.
Dear Goran, Thank you for sharing your feedback and for highlighting the excellent value you found with us. We are delighted that you enjoyed the spacious room, comfortable bed, diverse breakfast, friendly team, and the convenience of on-site parking. We appreciate your note regarding pillow preference. Our aim is to provide a restful stay for every guest, and your perspective is helpful to us. It would be a pleasure to welcome you back to Leonardo Hotel Aachen soon. Kind regards, Leonardo Hotel Aachen Team
Dear Goran, Thank you for sharing your feedback and for highlighting the excellent value you found with us. We are delighted that you enjoyed the spacious room, comfortable bed, diverse breakfast, friendly team, and the convenience of on-s… Show more
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewThe room in general met the expectations, it was nice to have coffee in the room, the only downside is that there was too little Sugar and creamer to have a second cup. Breakfast i cannot comment on as we did not use the Breakfast offering and rather opted to have breakfast in the city centre which was half the cost of what a couple would pay at the Hotel.
The beds and pillows where too soft, i did not sleep as well as expected because my own bed is much harder than what we experienced in the room. I think for the location the value is slightly out of line with expectations. I have paid less for accommodation closer to the city centre in other locations before.
Dear Peter, Thank you for sharing your feedback following your visit to Leonardo Hotel Aachen. We are pleased to hear that the room met your expectations and that you appreciated the in-room coffee. We are sorry to learn that some aspects of your stay did not fully align with your preferences, including the bedding comfort and the in-room coffee accompaniments. We understand that value and location are important considerations, and we appreciate your perspective. Your comments are valuable to our team as we strive to provide a consistently comfortable experience for all guests. We hope to have the opportunity to welcome you again for a stay that is fully in line with your expectations. Kind regards, Leonardo Hotel Aachen Team
Dear Peter, Thank you for sharing your feedback following your visit to Leonardo Hotel Aachen. We are pleased to hear that the room met your expectations and that you appreciated the in-room coffee. We are sorry to learn that some aspects… Show more
Reviewed: 18 October 2025 · Stayed in October 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewReviewed: 11 October 2025 · Stayed in October 2025
Verified reviewParking close Breakfast
Bathroom no separate shower
Dear Dirk, Thank you for sharing your feedback and for highlighting the value you found in your stay with us. We are pleased to know that our parking and breakfast met your expectations. We regret that the bathroom layout did not fully suit your preferences. Our aim is to provide a comfortable experience for every guest, and your comments are helpful to our ongoing efforts. We appreciate your visit and look forward to welcoming you back to Leonardo Hotel Aachen. Kind regards, Leonardo Hotel Aachen Team
Dear Dirk, Thank you for sharing your feedback and for highlighting the value you found in your stay with us. We are pleased to know that our parking and breakfast met your expectations. We regret that the bathroom layout did not fully su… Show more
Reviewed: 9 October 2025 · Stayed in October 2025
Verified reviewReviewed: 8 October 2025 · Stayed in October 2025
Verified reviewReviewed: 5 October 2025 · Stayed in October 2025
Verified reviewReviewed: 4 October 2025 · Stayed in September 2025
Verified reviewReviewed: 2 October 2025 · Stayed in September 2025
Verified reviewReviewed: 1 October 2025 · Stayed in September 2025
Verified reviewReviewed: 30 September 2025 · Stayed in September 2025
Verified reviewroom, bathroom
Dear Mandy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Leonardo Aachen Team
Reviewed: 27 September 2025 · Stayed in September 2025
Verified reviewEverything
Nothing
Reviewed: 27 September 2025 · Stayed in September 2025
Verified reviewReviewed: 24 September 2025 · Stayed in September 2025
Verified reviewThe breakfast was good, the people at check in and at breakfast were super nice .
No air conditioning, no Plugs near the beds to charge phones
Dear Dorothy, Thank you for sharing your feedback and for highlighting the warm welcome from our team and the enjoyable breakfast. We are delighted that our service made a positive impression. We are sorry to learn that certain aspects of the room did not meet your expectations. Our aim is to provide a comfortable and convenient stay, and your comments are invaluable in helping us reflect that standard. We appreciate your review and hope to have the pleasure of welcoming you back to Leonardo Hotel Aachen. Kind regards, Leonardo Hotel Aachen Team
Dear Dorothy, Thank you for sharing your feedback and for highlighting the warm welcome from our team and the enjoyable breakfast. We are delighted that our service made a positive impression. We are sorry to learn that certain aspects of… Show more
Reviewed: 23 September 2025 · Stayed in September 2025
Verified reviewEverything was good - comfortable room , spacious. Clean. 24 h reception, staff polite. Very good location.
All was good but room could be located further down from the lift.
Dear Natalja, Thank you for sharing such positive feedback about your stay at Leonardo Hotel Aachen. We are delighted to know you found the room comfortable and spacious, appreciated the cleanliness, our -hour reception, and the courteous service from our team. We are also pleased that our location suited your plans. We note your preference regarding room placement, and we appreciate you highlighting this. It would be a pleasure to welcome you again on your next visit to Aachen. Kind regards, Leonardo Hotel Aachen Team
Dear Natalja, Thank you for sharing such positive feedback about your stay at Leonardo Hotel Aachen. We are delighted to know you found the room comfortable and spacious, appreciated the cleanliness, our -hour reception, and the courteous … Show more
Reviewed: 22 September 2025 · Stayed in August 2025
Verified reviewEverything about the hotel was satisfactory: the localization, the sense of safety, the comfort and cleaness of the room and common areas were all pretty good.
We have no complain, except maybe for the breakfast options that were not so many. By the time we arrived for breakfast there were no croissants and only when we were leaving we saw the empty baskets being filled...
Dear Tielly, Thank you for sharing your feedback and for highlighting our location, overall comfort, cleanliness, and the sense of safety. We are delighted to know these aspects contributed to a pleasant stay. We are sorry to learn that your breakfast experience did not fully meet expectations. Our team strives to provide a well-presented and enjoyable start to the day, and we appreciate your comments as they help us reflect on the guest experience we aim to deliver. We value your visit and hope to have the pleasure of welcoming you back to Leonardo Hotel Aachen soon. Kind regards, Leonardo Hotel Aachen Team
Dear Tielly, Thank you for sharing your feedback and for highlighting our location, overall comfort, cleanliness, and the sense of safety. We are delighted to know these aspects contributed to a pleasant stay. We are sorry to learn that y… Show more
Reviewed: 21 September 2025 · Stayed in September 2025
Verified reviewThe hotel is located on a main road in Aachen off the motorway so very convenient to access with a paid parking lot right out front. The breakfast was good with many choices and well attended.
The breakfast room could have used an additional coffee machine as this area is busy in the mornings and I had to wait a while for the coffee. The chain lock on the room door did not disengage without pressing a button, which it would be nice to have a small sticker reminding guests of that.
Dear Brandon, Thank you for sharing your experience at Leonardo Hotel Aachen. We are delighted to read that you found our location convenient, appreciated the parking, and enjoyed the variety and quality of our breakfast. We are sorry for any inconvenience you experienced during busy breakfast hours and with the door mechanism. Your observations are valuable to us, as we aim to provide a smooth and comfortable stay for every guest. We hope to have the pleasure of welcoming you back on your next visit to Aachen. Kind regards, Leonardo Aachen Team
Dear Brandon, Thank you for sharing your experience at Leonardo Hotel Aachen. We are delighted to read that you found our location convenient, appreciated the parking, and enjoyed the variety and quality of our breakfast. We are sorry for… Show more