Commentaires sur l'établissement schlossmühle - lean luxury boutique hotel Cette catégorie est le reflet de la comparaison de l'établissement aux standards de l'industrie en ce qui concerne les tarifs, équipements et services qu'il propose. Celle-ci est basée sur une auto-évaluation de l'établissement. Utilisez cette catégorie pour faciliter le choix de votre séjour !

Salut Daniel, dommage que tu aies ressenti cela. Comme vous ne parlez ni allemand ni anglais, j'ai fait de mon mieux avec mes connaissances limitées en français pour m'occuper personnellement de vous. Malgré la barrière linguistique, vous avez bénéficié d'une visite guidée de l'établissement et d'un apéritif de bienvenue. Vous avez refusé notre aide pour réserver une table pour le dîner, car vous souhaitiez de toute façon vous rendre à Fribourg. N'hésitez pas à nous faire savoir ce qui vous a concrètement manqué. Cordialement, Hansjörg

Salut Daniel, dommage que tu aies ressenti cela. Comme vous ne parlez ni allemand ni anglais, j'ai fait de mon mieux avec mes connaissances limitées en français pour m'occuper personnellement de vous. Malgré la barrière linguistiq… Voir plus

Thanks for staying with us and sharing your experiences in this review, Ingrid. It was a pleasure to welcome you and we highly appreciate your feedback. We are flattered to read that your stay at our lean-luxury boutiquehotel was just perfect for you. Thanks for the compliments on our breakfast and on the service of our team. Merci beaucoup :-) We would love to welcome you back soon. Best regards, Hansjörg -host-

Thanks for staying with us and sharing your experiences in this review, Ingrid. It was a pleasure to welcome you and we highly appreciate your feedback. We are flattered to read that your stay at our lean-luxury boutiquehotel was just perfe… Voir plus

Merci beaucoup, Benoit :-) It was a pleasure to welcome you and we are happy to read, that you enjoyed your stay with us. It's amazing that you made some unforgettable memories with the breakfast and sauna experience at our lean-luxury boutiquehotel. We would love to welcome you again. See you soon! Best regards, Hansjörg and the SMG team

Merci beaucoup, Benoit :-) It was a pleasure to welcome you and we are happy to read, that you enjoyed your stay with us. It's amazing that you made some unforgettable memories with the breakfast and sauna experience at our lean-luxury … Voir plus

Hello Alain, Thank you for your visit and for taking the time to write a review. We really appreciate this great feedback. Apparently there are differences in the use of the word “SPA”. In German-speaking countries, this is a generic term for wellness facilities of all kinds, which is why we refer to our relaxation area with sauna, footbath, loungers and outdoor area with garden shower as a SPA. In the hotel description, we specify as follows: “The spa area offers a Finnish sauna with a view of the forest and river.” The facility you describe would be a whirlpool or jacuzzi in my understanding. In fact, there is no such thing in our spa area. However, we do offer two junior suites that have a private whirlpool in the room. You are welcome to book this room category next time. I am sorry that you were disappointed here and I am confident that this review will help to prevent this misunderstanding in the future. We would be very happy to see you again! Best regards from Glottertal, Hansjörg -host-

Hello Alain, Thank you for your visit and for taking the time to write a review. We really appreciate this great feedback. Apparently there are differences in the use of the word “SPA”. In German-speaking countries, this is a generic ter… Voir plus

Thanks for staying with us, Zacharie. We highly appreciate that you took the time to write this review. It´s a pleasure to read your great feedback about our new hotel and we would be pleased to welcome you again. Best regards on behalf of the SMG team, Hansjörg

Thanks for staying with us, Zacharie. We highly appreciate that you took the time to write this review. It´s a pleasure to read your great feedback about our new hotel and we would be pleased to welcome you again. Best regards on behalf of … Voir plus

Thanks for staying with us Christine. It's great that you liked our breakfast and the beds. Thanks for taking time to write this review. For our SPA, we decided to focus on the sauna experience and offer this in the best possible way - in line with our lean-luxury approach. Still, we will take your remarks into account for the further developlment of our house. When staying with us again, take the chance to book one of our suites with a whirlpool bathtub. We hope to welcome you back again soon. Best regards, Hansjörg -host-

Thanks for staying with us Christine. It's great that you liked our breakfast and the beds. Thanks for taking time to write this review. For our SPA, we decided to focus on the sauna experience and offer this in the best possible way - … Voir plus

Dear Pascale, thank you very much for staying with us. It was a pleasure to welcome you as our guests and we are happy to hear that you enjoyed your time with us. It´s great that you liked our breakfast and design concept. Our small SPA offers a spacious Finnish sauna and a limited number of resting places. However, you can also stay outside the SPA in your bathrobe at any time and make yourself comfortable in our ‘wohnzimmer’ lounge, for example. Our small boutique hotel offers a private atmosphere and short distances. We hope to see you again soon here in Glottertal. Best regards on behalf of the SMG team, Hansjörg -host-

Dear Pascale, thank you very much for staying with us. It was a pleasure to welcome you as our guests and we are happy to hear that you enjoyed your time with us. It´s great that you liked our breakfast and design concept. Our small SPA off… Voir plus

Thank you very much for being our guest, Mortier. We really appreciate your feedback and are very flattered by your compliments for our team. The beds are brand new and of high quality, as are all the furnishings. Nevertheless, preferences regarding mattress characteristics are always individual. We would therefore have liked to check whether we could fulfill your personal wishes by removing or adding an additional mattress topper. In the future, please contact us directly during your stay - this is the only way we will have the opportunity to optimize your stay. We would be delighted to see you again in the Glottertal. Best wishes from the entire SMG team, Hansjörg -Host-

Thank you very much for being our guest, Mortier. We really appreciate your feedback and are very flattered by your compliments for our team. The beds are brand new and of high quality, as are all the furnishings. Nevertheless, preferences … Voir plus