Reviews of Radisson Collection Royal Hotel, Copenhagen 5 stars
Hammerichsgade 1, 1611 Copenhagen, Denmark
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Reviewed: 1 November 2025 · Stayed in November 2025
Verified reviewPerfect position overlooking the city skyline and next to the main station. Attentive staff and comfy bed!
Nothing
Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewExceptional stay! I spent a wonderful weekend at this hotel. The facilities are excellent – modern, comfortable, and spotless, offering the perfect sense of 5-star luxury. The staff were extremely polite, friendly, and always willing to help. I was especially impressed by how quickly and efficiently they handled all my special requests. Everything was beyond expectations. Highly recommended and I would definitely stay here again! 🌟🌟🌟🌟🌟
Dear Georgis, We are delighted to hear that you had such a wonderful experience here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 30 October 2025 · Stayed in August 2025
Verified reviewLocation and rooms
Elevator is slow
Dear Hala, We are delighted to hear that you had such a wonderful experience here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewWe chose this hotel for our wedding trip to Copenhagen, and we couldn’t be happier with our choice! Everything was absolutely perfect during our 4-day stay. The breakfast was delicious and had so many great options. The location was amazing, just a few minutes walk from the Copenhagen City Hall. The staff were incredibly kind, attentive, and always smiling. Since we were there for our wedding, they even upgraded our room, and we got to stay in a beautiful suite with Tivoli view. On top of that, they surprised us with a lovely cake to celebrate our marriage — such a thoughtful gesture! Honestly, we can’t remember ever feeling this special and happy during any other stay. It was a truly unforgettable experience. We’re so grateful to everyone at the hotel and can’t wait to come back to Copenhagen for our anniversaries and stay here again. Highly recommended from the bottom of our hearts! ❤️
Dear Fatme, We are delighted to hear that you had such a wonderful experience here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewReviewed: 30 October 2025 · Stayed in September 2025
Verified reviewReviewed: 28 October 2025 · Stayed in October 2025
Verified reviewStaff were exceptional and friendly
Bed a little soft
Dear Guest, We are delighted to hear that you had such a wonderful experience here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewLocation, decor, friendliness of staff, fresh flowers, comfortable bed and nice room (we were grateful for the upgrade).
Surprisingly, we could hear the trains from the 14th floor. The windows, and generally the room, could be more soundproofed. The steamer was clogged with limescale so didn’t work properly and our tea/coffee was not replenished.
Dear Megan, Thank you very much for your thoughtful review. We’re delighted to hear that you enjoyed our location, décor, and the warm hospitality of our team, as well as the comfort of your room and the upgrade. We sincerely apologize for the inconveniences you experienced with noise insulation and in-room amenities. Your feedback is greatly appreciated and will be shared with our team to ensure these details are promptly addressed. We hope to have the pleasure of welcoming you back for an even more seamless stay. Kind regards, Annika Ostrowski Front Office Radisson Collection Royal Hotel, Copenhagen
Dear Megan, Thank you very much for your thoughtful review. We’re delighted to hear that you enjoyed our location, décor, and the warm hospitality of our team, as well as the comfort of your room and the upgrade. We sincerely apologize fo… Show more
Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewGood location, nearly the best.
This hotel is not 5 star, maybe 4.
Dear Jozself, Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location. We value your comments regarding our star rating and will take them into consideration as we continuously work to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future. Kind regards, Annika Ostrowski Front Office Radisson Collection Royal Hotel, Copenhagen
Dear Jozself, Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location. We value your comments regarding our star rating and will take them into consideration as we continuou… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewThe person at the counter upgraded us because we were there celebrating our anniversary, it was lovely!
Dear María del pilar, We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review. Best regards, Berta Quirant Radisson Collection Royal Hotel
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewLocation
All good
Dear Tolda, We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewFriendly and attentive staff, comfortable rooms and great location. It was our wedding day and they went above and beyond to make it even more special!
Dear Maria, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and that our team could help make your wedding day even more special. It was truly our pleasure to be part of such a memorable occasion. We wish you both all the happiness in the world and hope to welcome you back soon! Kind regards, Daina Front Office
Dear Maria, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and that our team could help make your wedding day even more special. It was truly our pleasure to be part of such a memorable occ… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 October 2025 · Stayed in October 2025
Verified reviewLocation
Bed
Dear Sulaiman, Thank you for your review! We’re pleased you liked our location, but we’re sorry the bed wasn’t as comfortable as you’d hoped. We appreciate your feedback and will look into it right away. Hopefully we can welcome you back for a better night’s sleep soon! Kind regards, Daina Front Desk
Dear Sulaiman, Thank you for your review! We’re pleased you liked our location, but we’re sorry the bed wasn’t as comfortable as you’d hoped. We appreciate your feedback and will look into it right away. Hopefully we can welcome you back … Show more
Reviewed: 24 October 2025 · Stayed in October 2025
Verified reviewThe Egg, the Swan, the Drop, it's the one and only Arne Jacobsen! Our stay was joyful, comfortable and memorable. Good location with kind and helpful service at the front desk, wonderful breakfast as well. We'll definitely come back again 🇩🇰 ❤️
Dear Kelly, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 24 October 2025 · Stayed in September 2025
Verified reviewLocation
Very small rooms for such a huge price tag
Dear Dr. Imad, We are sorry to hear that you did not have the most pleasant stay here with us. We would recommend that for the future that you book our collection rooms as they are 20 square meters, while the one you booked is only 13, which is why it felt small. Were there any other shortcomings you felt that had a negative impact on your stay? Best regards, Christopher Kruger Radisson Collection Royal Hotel
Dear Dr. Imad, We are sorry to hear that you did not have the most pleasant stay here with us. We would recommend that for the future that you book our collection rooms as they are 20 square meters, while the one you booked is only 13, wh… Show more
Reviewed: 23 October 2025 · Stayed in September 2025
Verified reviewClose to everything
Dear Faye, We are delighted to hear that you had such a memorable experience and our team delivered an excellent service. Thank you for taking the time to leave a review. Best regards, Berta Q. Radisson Collection Royal Hotel
Reviewed: 22 October 2025 · Stayed in October 2025
Verified reviewWe loved the comfortable room, which was peaceful and the lovely breakfast. We also loved the dinner at the Japanese-Peruvian fusion restaurant. The main hall was great, and the parking option for our rented car was perfect. The Reception team was helpful, and guest service was excellent, with recommendations to visit.
The lifts can get crowded during breakfast.
Dear Faye, We are delighted to hear that you had such a memorable experience and our team delivered an excellent service. Thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 22 October 2025 · Stayed in August 2025
Verified reviewReviewed: 20 October 2025 · Stayed in August 2025
Verified reviewClose to everything, great gym and nice breakfast.
Room was a little outdated.
Dear Zoltan, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewvery nice and tasty
Dear Alasdair, Thank you so much for taking the time to share your feedback and for rating us 9 out of 10! We’re delighted to hear that you had such a positive experience during your stay with us. Your kind words mean a lot to our team, and we’re glad we could make your visit comfortable and enjoyable. We’ll keep striving to make every stay even better, and we look forward to welcoming you back again soon. Kind regards, Daina Front Desk
Dear Alasdair, Thank you so much for taking the time to share your feedback and for rating us 9 out of 10! We’re delighted to hear that you had such a positive experience during your stay with us. Your kind words mean a lot to our team, a… Show more
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewGreat location, near the city center, train and metro stations, tivoli gardens just across the street. You can easily walk all around the city center. Rooms are large and comfortable, coffee and amenities replenished daily 😊 we had a pleasant and enjoyable stay..👍
Nothing,
Dear Patrick, Thank you so much for your wonderful review and kind words! We’re thrilled to hear that you enjoyed our central location and found the room spacious and comfortable. It’s great to know that the daily amenities and easy access to the city made your stay even more enjoyable. Your positive feedback truly means a lot to our team, and we hope to have the pleasure of welcoming you back on your next visit to Copenhagen! Kind regards, Daina Front Desk
Dear Patrick, Thank you so much for your wonderful review and kind words! We’re thrilled to hear that you enjoyed our central location and found the room spacious and comfortable. It’s great to know that the daily amenities and easy acces… Show more
Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewLocation, clean
No hot water in the shower our last day
Dear Hildur, Thank you for sharing your feedback and for highlighting our great location and cleanliness. We sincerely apologize for the inconvenience you experienced with the hot water on your last day. Unfortunately, we faced an unexpected emergency on Sunday morning, which temporarily affected the hot water supply throughout the building. Our maintenance team worked as quickly as possible, and service was fully restored by 11:30 AM. We truly appreciate your understanding and patience, and we hope to have the pleasure of welcoming you again for a seamless stay next time. Kind regards, Daina Front Desk
Dear Hildur, Thank you for sharing your feedback and for highlighting our great location and cleanliness. We sincerely apologize for the inconvenience you experienced with the hot water on your last day. Unfortunately, we faced an unexpe… Show more