Reviews of Steigenberger Cecil Hotel Alexandria 4 stars
16 Saad Zagloul Square, Raml Station, 99999 Alexandria, Egypt
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Reviewed: 31 October 2025 · Stayed in October 2025
Verified reviewReviewed: 31 October 2025 · Stayed in October 2025
Verified reviewReviewed: 31 October 2025 · Stayed in October 2025
Verified reviewEvery thing
Nothing
Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewEvery thing was fantastic Location was very good Thanks to Mr. YASER for his kindness and help
Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewPremium location with a building full of history Staff is great and always smiling Room service is super fast, lunch for 2 in 20 mins only
Nothing
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewThe Junior Suite with Sea View was exceptional. The King Faisal room was outstanding. The breakfast buffet offered many choices and options. The staff was very friendly, helpful and accommodating (they met our request for a late checkout :-).
The shower does not have a door or curtain and water splashes out into the toilet area.
Reviewed: 25 October 2025 · Stayed in October 2025
Verified reviewReviewed: 25 October 2025 · Stayed in September 2025
Verified reviewLocation is perfect
The room smelled bad
Dear Ms. Miriam We are glad to hear that our location met your expectations. It's always encouraging to learn that our guests appreciate the strategic positioning of our hotel. On the other hand, we are sorry to hear about your experience with the room's smell. While we strive to offer our guests a pleasant stay, it appears there was a shortcoming in this instance. We sincerely appreciate your feedback as it is invaluable in our quest to continuously improve for the benefit of our esteemed guests. We hope to have the opportunity to serve you again in the future. Best regards, Steigenberger Cecil Hotel Management
Dear Ms. Miriam We are glad to hear that our location met your expectations. It's always encouraging to learn that our guests appreciate the strategic positioning of our hotel. On the other hand, we are sorry to hear about your experi… Show more
Reviewed: 24 October 2025 · Stayed in October 2025
Verified reviewA highly rated hotel with an excellent staff, unimaginable cleanliness and excellent work precision. It was opened in 1903 and since then its level has not dropped below excellent. It is distinguished by its unique location in the center of Alexandria, the bride of the Mediterranean. Visitors to this ancient city need to enjoy a comfortable stay with a high degree of cleanliness and precision at the Cecil Hotel Alexandria. I recommend visiting it to enjoy all the privileges it offers and also to feel that you are still enjoying the fragrance and antiquity of history, as this wonderful historical edifice is Also, so that he feels that he is still enjoying the fragrance and antiquity of history, as this wonderful historical edifice is distinguished by privileges that rarely exist today.
Everything was more than excellent
Dear Mr. Nabeel Your detailed and glowing review is deeply appreciated. It is rewarding to hear such kind words about our esteemed hotel, especially the mention of our dedicated staff, our commitment to cleanliness, and our attention to detail. We're incredibly proud of our historic roots, dating back to 1903, and we're glad to know that you've felt the echoes of history during your stay at Cecil Hotel Alexandria. Our unique location indeed offers our guests the opportunity to fully immerse themselves in the charm of this ancient city. It's an honor to know that your experience was "more than excellent" and we're delighted that we could contribute to your enjoyable visit to Alexandria. We look forward to the opportunity of welcoming you back for another memorable stay. Best Wishes. Steigenberger Cecil Hotel Management
Dear Mr. Nabeel Your detailed and glowing review is deeply appreciated. It is rewarding to hear such kind words about our esteemed hotel, especially the mention of our dedicated staff, our commitment to cleanliness, and our attention to de… Show more
Reviewed: 23 October 2025 · Stayed in October 2025
Verified reviewReviewed: 22 October 2025 · Stayed in October 2025
Verified reviewEverything was superb. Thanks for the great hospitality. Special thanks to Amr Restaurant Manager. Housekeeping team was fantastic. Reception team was so welcoming and helpful. Definitely will visit again ❤️
Dear Ms. May Reading your feedback truly made our day! We're thrilled to hear that your experience with us was superb, and that our hospitality met your expectations. It's great to know that Amr, our Restaurant Manager, as well as our Housekeeping and Reception teams, contributed positively to your stay. Your kind words provide the best motivation for our team to continue delivering exceptional services. We eagerly look forward to your next visit. Until then, take care and keep spreading the love! Best Wishes. Steigenberger Cecil Hotel Management
Dear Ms. May Reading your feedback truly made our day! We're thrilled to hear that your experience with us was superb, and that our hospitality met your expectations. It's great to know that Amr, our Restaurant Manager, as well as … Show more
Reviewed: 21 October 2025 · Stayed in October 2025
Verified reviewReviewed: 20 October 2025 · Stayed in October 2025
Verified reviewReviewed: 20 October 2025 · Stayed in October 2025
Verified reviewWe loved the location and charm of the hotel as well as our room / balcony which overlooked the Corniche. Staff too were very friendly and helpful throughout.
We didn't dislike anything but would suggest they use the rooftop for a terrace / bar as outside space would be nice.
Dear Guest, It brings immense joy to learn about your experience at our hotel. The charm of our locale and the views from our rooms are indeed some of the highlights we love to offer our guests. It's equally delightful to know that our dedicated staff added value to your stay. Your suggestion to utilize the rooftop as a terrace or bar is an interesting one. We greatly value such innovative ideas from our esteemed guests, as they provide fresh perspectives. Our mission always involves providing unique experiences and a comfortable environment. We look forward to welcoming you back for another delightful stay. Steigenberger Cecil Hotel Management
Dear Guest, It brings immense joy to learn about your experience at our hotel. The charm of our locale and the views from our rooms are indeed some of the highlights we love to offer our guests. It's equally delightful to know that our… Show more
Reviewed: 19 October 2025 · Stayed in October 2025
Verified reviewPerfect location and facilities
Dear Mr. Abdelrahman It is heartening to hear your commendation for our hotel's location and facilities. Our aim is always to ensure that you are able to make the most out of your stay, and it sounds like we were able to achieve just that. Your kind words inspire us to continually provide and improve our services. We look forward to welcoming you back in the future. Steigenberger Cecil Hotel Management
Dear Mr. Abdelrahman It is heartening to hear your commendation for our hotel's location and facilities. Our aim is always to ensure that you are able to make the most out of your stay, and it sounds like we were able to achieve just … Show more
Reviewed: 19 October 2025 · Stayed in October 2025
Verified reviewThe hotel is luxurious and elegant — everything about it is perfect! 💙 Haneen at the reception was super kind and very helpful, and the whole staff was friendly and professional. Housekeeping samia, yosria, and Naser in rooms 501 and 502 were excellent — both rooms were spotless and beautifully prepared. It is truly an amazing experience, highly recommended! ✨🌊
Dear Ms. Zeina It's a pleasure to read such an uplifting review about our hotel. Your kind words regarding the luxurious surroundings and elegance of our property are truly appreciated. We're thrilled to hear that you found our team, particularly Haneen at the reception and Samia, Yosria, and Naser from housekeeping, to be friendly and professional. It's always rewarding to know that our guests had an amazing experience and that the rooms were prepared to your satisfaction. Your high recommendation is the best compliment we could hope for. We look forward to having the opportunity to welcome you back for another delightful stay in the future. Warm Regards. Steigenberger Cecil Hotel Management
Dear Ms. Zeina It's a pleasure to read such an uplifting review about our hotel. Your kind words regarding the luxurious surroundings and elegance of our property are truly appreciated. We're thrilled to hear that you found our t… Show more
Reviewed: 18 October 2025 · Stayed in September 2025
Verified reviewReviewed: 18 October 2025 · Stayed in September 2025
Verified reviewRight over the Mediterranean Sea and the hustle and bustle of downtown Alexandria. The location couldn’t be better, with everything just steps away. The charm of the hotel, combined with the warm welcome from the staff, made the stay even more special.
Morning housekeeping noise was a little noticeable, but overall the comfort and experience outweighed this.
Dear Mr. Nouf Your impressions from your stay with us in Alexandria are greatly appreciated. It's so rewarding to hear that you enjoyed our prime location, the charm of our hotel, and the warmth of our staff. We always strive to create a serene and peaceful atmosphere for our guests, and while we're glad to hear that your overall comfort wasn't compromised, your feedback about the housekeeping noise in the mornings is noted. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Steigenberger Cecil Hotel Management
Dear Mr. Nouf Your impressions from your stay with us in Alexandria are greatly appreciated. It's so rewarding to hear that you enjoyed our prime location, the charm of our hotel, and the warmth of our staff. We always strive to creat… Show more
Reviewed: 18 October 2025 · Stayed in October 2025
Verified reviewThe hotel was exceptionally clean and well-maintained, with a warm and welcoming atmosphere. The staff were friendly, professional and attentive, making me feel genuinely cared for throughout my stay. I especially appreciated that the towels were pristine white this time, which added to the feeling of freshness and care.
Because the hotel is a historical building, there are no doorbells, which I understand and like. However, the current practice of housekeeping in the early mornings and room service late at night loudly calling out “housekeeping” or “room service” in the hallways breaks the quiet atmosphere that visitors expect. I believe the hotel should explore a quieter way to notify or provide service without disturbing those resting in nearby rooms.
Dear M. Nouf It brings us immense joy to hear about the positive aspects of your stay, like the cleanliness of our premises, the professional demeanor of our staff, and the overall welcoming ambiance. We are particularly delighted that you appreciated the pristine condition of our towels, which we believe plays an integral part in enhancing the overall guest experience. We also acknowledge your observation regarding the service calls from our housekeeping and room service teams. As a historical establishment, we do strive to maintain a serene environment that allows our guests to fully relax and enjoy their stay. Rest assured that your feedback is important to us and we are constantly seeking ways to improve our services while respecting the tranquility of our guests. Once again, thank you for your valuable feedback. We look forward to welcoming you back and providing you with an even more enjoyable stay. Best Regards. Steigenberger Cecil Hotel Management
Dear M. Nouf It brings us immense joy to hear about the positive aspects of your stay, like the cleanliness of our premises, the professional demeanor of our staff, and the overall welcoming ambiance. We are particularly delighted that you… Show more
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewBreakfast Especially, Mr Amr was very helpful with smile all the time
No barking Bathroom very small
Dear Guest, It's heartening to know that you enjoyed our breakfast and appreciated Mr. Amr's helpfulness and constant smile. Our staff always strives to make our guests' stay as comfortable as possible. In regard to your feedback about the parking and bathroom size, we understand that these aspects might not have met your expectations. Our hotel offers a variety of rooms with different features and sizes to cater to our guests' diverse needs. We hope that the overall experience was still a pleasant one for you and that we'll have the chance to welcome you again in the future. Best Regards. Steigenberger Cecil Hotel Management
Dear Guest, It's heartening to know that you enjoyed our breakfast and appreciated Mr. Amr's helpfulness and constant smile. Our staff always strives to make our guests' stay as comfortable as possible. In regard to your feedb… Show more
Reviewed: 16 October 2025 · Stayed in October 2025
Verified reviewThe location is excellent
Dear Guest, It's wonderful to hear that you found our location to be excellent. We believe that a prime location is key to creating the perfect stay for our guests. We look forward to serving you again in the future. Steigenberger Cecil Hotel Management
Dear Guest, It's wonderful to hear that you found our location to be excellent. We believe that a prime location is key to creating the perfect stay for our guests. We look forward to serving you again in the future. Steigenberger Cec… Show more
Reviewed: 16 October 2025 · Stayed in September 2025
Verified reviewReviewed: 12 October 2025 · Stayed in July 2025
Verified reviewReviewed: 12 October 2025 · Stayed in October 2025
Verified reviewExtremely amazing
No parking or valet
Dear Mr. Beshoy Your words of appreciation have brought a smile to our faces. We're thrilled to hear that you found your experience with us to be "extremely amazing". As for the parking issue, we understand that it could have added an extra layer of convenience to your stay. Please accept our apologies for any inconvenience caused. Rest assured, we always strive to provide an enjoyable and hassle-free experience for all our guests. We look forward to welcoming you back and creating more memorable moments for you. Best wishes. Steigenberger Cecil Hotel Management
Dear Mr. Beshoy Your words of appreciation have brought a smile to our faces. We're thrilled to hear that you found your experience with us to be "extremely amazing". As for the parking issue, we understand that it could ha… Show more
Reviewed: 11 October 2025 · Stayed in September 2025
Verified review