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Reviews of VIK Hotel San Antonio 4 stars

Avenida de las Playas, 84, 35310 Puerto del Carmen, Spain

#470 of 951 hotels in Puerto del Carmen

Guests' Choice

Review score

Based on 1210 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 1 November 2025

    9.0
    Superb
    • Solo traveller
    • Standard Double Single Use
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Stayed in October 2025

  • Reviewed: 30 October 2025

    7.0
    An enjoyable holiday
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    First few days were quiet and relaxed but with mi term break children arrived and pool became in access able for me. Was surprised children were allowed unsupervised to remain in pool during aquafit time.

    Location, facilities, helpful staff. Lovely pool and aqua fit classes.

    Stayed in October 2025

  • Reviewed: 27 October 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Single Use
    • Stayed 7 nights
    • Submitted via mobile

    The shower air con. no kettle or iron in room.

    I liked the outside area and a good selection of meals.the

    Stayed in October 2025

  • Reviewed: 24 October 2025

    8.0
    Really enjoyable and plesant. Staff were very attentive and helpful.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Food was not pipping hot. A microwave was available though.

    Food quality was very good.

    Stayed in October 2025

  • Reviewed: 21 October 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    Nothing really

    Very clean, Staff were lovely, Hotel was more suited to the older generation, but we got on with it. Food in the evenings was fab

    Stayed in September 2025

  • Reviewed: 20 October 2025

    9.0
    We had a nice 3 night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Food was good at the hotel and so were the comfy chairs at the entertainment

    Stayed in August 2025

  • Reviewed: 17 October 2025

    7.0
    Will be back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Variety of food

    Stayed in September 2025

  • Reviewed: 16 October 2025

    8.0
    Very good
    • Solo traveller
    • Premium Double Single Use
    • Stayed 14 nights
    • Submitted via mobile

    Food was luke warm at best but mainly cold and had to be warmed up in the microwave

    Hotel and most staff were fabulous

    Stayed in October 2025

  • Reviewed: 15 October 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Needs a face-lift overall gym needs updating mens pool toilets need a bigger cubical

    Great entertainment pools are super great for retired people so relaxing very pleasant overall

    Stayed in October 2025

  • Reviewed: 12 October 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Room with Sea View Single Use
    • Stayed 10 nights
    • Submitted via mobile

    Really needs a refurbishment, lovely old hotel ,but needs a face lift

    Location, staff, food

    Stayed in October 2025

  • Reviewed: 10 October 2025

    8.0
    Loved VIK San Antonio. We will return!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Facilities were excellent & staff were exceptional. Oscar & his team in the dining room were so good to us & young man who works in outdoor breakfast area was so good to me as I am coeliac. Many Thanks to you all!

    Stayed in October 2025

  • Reviewed: 7 October 2025

    7.0
    Fantastic. Will definitely be back.
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Comfortable clean room. Super friendly staff.

    Stayed in October 2025

  • Reviewed: 3 October 2025

    8.0
    GREAT STAY - THANKS
    • Leisure trip
    • Solo traveller
    • Superior Double Single Use
    • Stayed 7 nights

    I WAS VERY HAPPY, NOTHING TO DISLIKE.

    ROOM VERY NICE, VERY COMFORTABLE BED, FOOD GOOD, SOME EXCELLENT STAFF IN DINING ROOM, RECEPTION VERY EFFICIENT AND FRIENDLY ESPECIALL SEAN. A GREAT BONUS TO HAVE A ROOM TO CHANGE AND SHOWER FOR PEOPLE LEAVING LATE IN THE AFTERNOON.

    Stayed in September 2025

  • Reviewed: 29 September 2025

    8.0
    Very good
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Reception staff need some customer service training.

    Hotels stay is always good, food good.

    Stayed in September 2025

  • Reviewed: 17 September 2025

    8.0
    We must say our stay was very pleasant x entertainment was a mix bunch , some good , some not so goo
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 15 nights
    • Submitted via mobile

    I think more plugs by the beds would be better , not enough plug stations x bath was a bit battered , big chununk out of the enamel. Hallway carpets a bit dated . No information pack about the hotel , times of meals , activities!!!

    The staff was very friendly and helpful, located centrally to the strip with bars and shops

    Stayed in September 2025

  • Reviewed: 16 September 2025

    7.0
    Loved the hotel but disappointed my brother found the mobility access poor
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had no Kettle, tea coffee etc in our room. We were travelling with a person using wheelchair/ mobility scooter( who booked using a different uk agent) This hotel does not cater well for people with mobility scooters even though they hire out this equipment for use by their guests. The bathrooms are totally unsuitable for these people as are the lifts. There is only one toilet that is suitable and that is downstairs and was locked when we went to use it . This causes huge embarrassment and inconvenience. Very shocking for such a big hotel. Considering the age demographic of majority of the guests I would have expected better facilities for people with reduced mobility.

    Beside the sea. Nice ambiance.

    Stayed in September 2025

  • Reviewed: 15 September 2025

    9.0
    Very satisfied and would stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Double Single Use
    • Stayed 5 nights

    Tea making facilities would have been nice with the dessert after the evening meal. Price had increased from my previous year's stay but this was expected and was still good value for money.

    Very satisfied overall. Great breakfast, evening meals, air conditioning ,pools and bedroom. Checking in was fast and staff very friendly and helpful. Building very clean, bedroom cleaned every day and supplied with fresh towels. Bottle of champagne was a lovely touch on arrival.

    Stayed in September 2025

  • Reviewed: 14 September 2025

    9.0
    Very relaxing just what I needed.
    • Leisure trip
    • Solo traveller
    • Standard Double Single Use
    • Stayed 7 nights
    • Submitted via mobile

    The fact that I had to climb into a very deep bath to access the shower. As I travelled alone it was an issue.for me.

    I liked the variety of food. I liked the availability of sun beds .

    Stayed in September 2025

  • Reviewed: 12 September 2025

    8.0
    Lovely hotel,and would definitely recommend to family and friends.
    • Leisure trip
    • Group
    • Standard Double Single Use
    • Stayed 7 nights
    • Submitted via mobile

    The only problem I had was the shower water temperature was running too hot and then went cold. Also shower tray got full quite quickly and overflowed on to the bathroom floor.

    Good choice of breakfast. Staff very helpful and pleasant. Comfy beds and rooms are spacious enough. Pool area has plenty of sunbeds.

    Stayed in September 2025

  • Reviewed: 26 August 2025

    9.0
    All my dislikes were minor compared to the advantages so I would definitely return 😎
    • Leisure trip
    • Solo traveller
    • Comfort Room with Sea View Single Use
    • Stayed 7 nights
    • Submitted via mobile

    No need for the bidet , it just takes up space in the bathroom 🚽 daily cocktail 🍹 ( for all inclusive) was a bit boring…. most of them looked ( and tasted ) the same 🫣 lots of salt used in some dishes 🤷‍♀️

    Location is fantastic , most of the staff very friendly, reception staff were excellent

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Single Use
    • Stayed 9 nights

    The hot food was mostly warm and could be hotter.

    All the facilities and staff. Food could be hotter in the dining room though!

    Stayed in July 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are small and dated

    Location. Food. Staff

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Single Use
    • Stayed 7 nights
    • Submitted via mobile

    Dinner meals a bit repetitive

    Good location right on the beach

    Stayed in June 2025

  • Reviewed: 13 August 2025

    9.0
    Very comfortable stay
    • Leisure trip
    • Solo traveller
    • Standard Double Single Use
    • Stayed 3 nights
    • Submitted via mobile

    - food at buffet could have food allergies e.g. what is gluten free as I had to guess/ask but food was amazing regardless - staff at front desk could be friendlier. One lady I dealt with was lovely though - it would be good to have a rule where people can’t bags pool lounges as I saw two that weren’t touched for three hours but had towels on them!!! Stopped a few of us getting a spot so I went to the beach instead

    - comfortable bed and room - great buffet with lots of delicious choices - good location, close to some small beaches - two pools - great sized bathroom and excellent shower pressure to wash hair - good amenities - excellent house keeping - supermarkets close by and a taxi rank across the street. Bus stop also not far - lots of restaurants and bars nearby

    Stayed in August 2025

Showing 1 – 25

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