Recensioni su Mercure Paris Gare De Lyon Opera Bastille 4 stelle

Dear Vinciane, Thank you for your feedback. We are glad to hear that you found the bed very comfortable. We are a bit surprised by your comment regarding the bathroom size, as this is the first time we have received such feedback for this room category. We hope that, overall, you enjoyed your stay and we would be pleased to welcome you back in the future. Sarah - Front office manager

Dear Vinciane, Thank you for your feedback. We are glad to hear that you found the bed very comfortable. We are a bit surprised by your comment regarding the bathroom size, as this is the first time we have received such feedback for thi… Mostra altro

Dear Virgilio, Thank you for your kind review. I’m delighted that you enjoyed our excellent location and breakfast. We look forward to welcoming you back on your next visit to Paris. Kind regards, Tristan Le Tallec General Manager – Mercure Paris Gare de Lyon Opéra Bastille

Dear Virgilio, Thank you for your kind review. I’m delighted that you enjoyed our excellent location and breakfast. We look forward to welcoming you back on your next visit to Paris. Kind regards, Tristan Le Tallec General Manager – Merc… Mostra altro

Dear Antonella, We are truly sorry to read that your experience did not meet your expectations. Regarding your comment about families of four, we would like to clarify that our hotel does not offer rooms designed to accommodate four people together. When families of this size stay with us, they usually book two rooms, and everything goes smoothly. We understand this may not have been clear and apologize for any confusion. We value your observations and will certainly take them into account as we work to improve our guests’ experience. Sarah - Front office manager

Dear Antonella, We are truly sorry to read that your experience did not meet your expectations. Regarding your comment about families of four, we would like to clarify that our hotel does not offer rooms designed to accommodate four peopl… Mostra altro

Dear Guest, Thank you for sharing your feedback. While I’m pleased to read that you appreciated our central location and found the breakfast to be satisfactory, I’m truly sorry to hear that your experience with cleanliness and the welcome at reception did not meet your expectations. This is certainly not the level of service we aim to provide, and I sincerely apologize for any inconvenience you encountered. Please rest assured that I will personally review these matters with the relevant teams to ensure we make the necessary improvements. Your comments are invaluable to us, and I hope you will consider giving us another opportunity to better serve you in the future. Best regards, Tristan LE TALLEC General Manager – Mercure Paris Gare de Lyon Opéra Bastille

Dear Guest, Thank you for sharing your feedback. While I’m pleased to read that you appreciated our central location and found the breakfast to be satisfactory, I’m truly sorry to hear that your experience with cleanliness and the welcome a… Mostra altro

Dear Carlo, Thank you so much for your kind words and for taking the time to share your experience at our hotel. It was a real pleasure to welcome you ! We’re delighted to hear that you appreciated our convenient location and the recent renovations. Your mention of our team’s discretion and friendliness means a lot to us — we always aim to make our guests feel welcome and comfortable. We acknowledge that some of our rooms and bathrooms can be a bit compact, and we truly appreciate your understanding. Looking forward to welcoming you again in the future ! Best regards, Sarah, Front office manager

Dear Carlo, Thank you so much for your kind words and for taking the time to share your experience at our hotel. It was a real pleasure to welcome you ! We’re delighted to hear that you appreciated our convenient location and the recent re… Mostra altro

Signor Alessandro, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso {hotel}. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Tristan LE TALLEC, Directeur

Signor Alessandro, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hotel. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostr… Mostra altro

Signora Barbara, Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse. La sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate. La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno. Nell’attesa di accoglierla nuovamente, le porgo, i miei più cordiali saluti Tristan LE TALLEC, Directeur

Signora Barbara, Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più s… Mostra altro