Reviews of Mercure Beaune Centre 4 stars
Avenue Charles De Gaulle, 21200 Beaune, France
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Reviewed: 31 October 2025 · Stayed in September 2025
Verified reviewReviewed: 16 October 2025 · Stayed in October 2025
Verified reviewReviewed: 15 October 2025 · Stayed in October 2025
Verified reviewLocation, parking with electric vehicle chargers, beds
Coffee machine in the room needed maintenance, there was only one normal coffee pad (and one decaf), the shower gel had an unpleasant smell (not very suited for men)
Dear Guest, Thank you so much for your feedback! We're glad to hear that you enjoyed the location and comfort of our property. Your comments are noted and will help us continue improving our service. We look forward to welcoming you again! Kinds Regards, The Reception
Dear Guest, Thank you so much for your feedback! We're glad to hear that you enjoyed the location and comfort of our property. Your comments are noted and will help us continue improving our service. We look forward to welcoming you aga… Show more
Reviewed: 14 October 2025 · Stayed in October 2025
Verified reviewReviewed: 13 October 2025 · Stayed in October 2025
Verified reviewReviewed: 5 October 2025 · Stayed in September 2025
Verified reviewRegistration and calling for a taxi
Dishes were not clean at breakfast buffet
Dear Guest, Thank you for sharing your experience. We're glad you enjoyed your stay despite the noise disturbance. We've noted your comment about the breakfast dishes and will work to improve the quality of our service. Kinds Regards, The Reception.
Dear Guest, Thank you for sharing your experience. We're glad you enjoyed your stay despite the noise disturbance. We've noted your comment about the breakfast dishes and will work to improve the quality of our service. Kinds Regard… Show more
Reviewed: 5 October 2025 · Stayed in August 2025
Verified reviewHet was comfortabel. Alles was in orde.
Dear Guest, Thank you very much for your feedback! We're happy to hear you enjoyed your stay. Kinds Regards, The Reception.
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewReviewed: 25 September 2025 · Stayed in September 2025
Verified reviewComfortable clean hotel with plenty of free parking. A large supermarket next door with a cafe abd restaurant Easy 5 minute walk into Beaune centre
The paper cups in the room are too flimsy for hot drinks. One of them leaked
Dear Guest, Thank you very much for your kind feedback! We're delighted you enjoyed our comfort, cleanliness, and convenient location. We look forward to welcoming you again! Kinds Regards, The Reception.
Reviewed: 25 September 2025 · Stayed in September 2025
Verified reviewFriendly staff. Great breakfast
Shower leaked a little
Dear Guest, Thank you for your message! We're glad you enjoyed the friendly service and generous breakfast. Kinds Regards, Front Desk.
Reviewed: 23 September 2025 · Stayed in September 2025
Verified reviewClose to town centre and a short walk for able bodied people without being in the mix of late night noise.
Dear Guest, Thank you for your feedback! We're glad you enjoyed our peaceful location just a short walk from the city center. Hope to see you again! Kinds Regards, The Reception.
Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewAll good, Nice friendly staff, Very good restaurant
Dear Guest, Thank you so much for your kind message! We’re delighted you enjoyed our team and the restaurant. We look forward to welcoming you again soon! Kinds Regards, The Reception.
Reviewed: 19 September 2025 · Stayed in September 2025
Verified reviewVery friendly staff. Lovely having the swimming pool. Arrival is very easy from the motorway. The room was not very large but was fine. It was very good that you could order a snack menu in the bar area or outside as well as using teh main restaurant. Easy quiet walk into town centre.
Dear Guest, Thank you very much for your kind review! We’re glad you enjoyed our location, the pool, and the friendliness of our team. We look forward to welcoming you again soon! Kinds Regards, The Reception.
Reviewed: 16 September 2025 · Stayed in August 2025
Verified reviewReviewed: 16 September 2025 · Stayed in July 2025
Verified reviewReviewed: 16 September 2025 · Stayed in September 2025
Verified reviewLocation meant an esy walk into town and the bedroom was spacious and comfortable.
I couldn‘t get a table in the restaurant and service at the bar was very pleasant but slow - not enough staff.
Dear Guest, Thank you for your feedback! We're glad you enjoyed the location and the comfort of your room. We've taken note of your comments as we strive to keep improving. Kinds Regards, The Reception.
Reviewed: 16 September 2025 · Stayed in September 2025
Verified reviewReviewed: 13 September 2025 · Stayed in August 2025
Verified reviewIt’s a very comfortable hotel in a great location and the staff are excellent
I didn’t like the fact as as I was struggling to unload the car with 2 dogs another resident complained that my dog was yapping as he was left in the room. That is a fellow guest issue and not the hotel’s issue but fellow guests need to be more sympathetic of women travelling on their own with dogs
Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and our team. We understand that traveling with pets can sometimes be challenging, and we hope this didn’t affect your experience too much. We would be happy to welcome you again on your next visit! Kinds Regards, The Reception.
Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and our team. We understand that traveling with pets can sometimes be challenging, and we hope this didn’t affect your experience too much. … Show more
Reviewed: 12 September 2025 · Stayed in August 2025
Verified reviewSpacious family room, lovely and very helpful staff, great outside space for afternoon drinks & amazing swimming pool, great restaurant.
N/a
Dear Guest, Thank you for your lovely feedback! We're delighted you enjoyed your family stay, the spacious room, our helpful team, the pool, and the outdoor areas. Hope to see you again soon! Kinds Regards, The Reception.
Reviewed: 11 September 2025 · Stayed in August 2025
Verified reviewLocation
Bathroom had no shower curtain; accessible room
Dear Guest, Thank you for your feedback! We’ve noted your comment about the bathroom. We're glad our location met your expectations. We look forward to welcoming you again! Kinds Regards, The Reception.
Reviewed: 10 September 2025 · Stayed in September 2025
Verified reviewThe location was great, the bar area was lovely and the barman was very polite and helpful, the pool a bonus, parking on site was spot on
The room was very small
Dear Guest, Thank you very much for your kind words! We’re glad you enjoyed the location, bar, and parking. For more comfort, please consider trying our 35m² Junior Suites on your next visit. We look forward to welcoming you again! Kinds Regards, The Reception.
Dear Guest, Thank you very much for your kind words! We’re glad you enjoyed the location, bar, and parking. For more comfort, please consider trying our 35m² Junior Suites on your next visit. We look forward to welcoming you again! Kinds Re… Show more
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in August 2025
Verified reviewGood location
Dirty rooms covered in dust and dirty floors. Opted for the superior room which was not superior apart from it had a small fridge and coffee machine
Dear Guest, Thank you for taking the time to share your experience. We're glad to hear that you appreciated the hotel’s location. However, we are truly sorry that your stay did not fully meet your expectations. Your feedback has been noted and will help us in our ongoing efforts to improve. We hope to have the opportunity to welcome you again. Kinds Regards, The Reception.
Dear Guest, Thank you for taking the time to share your experience. We're glad to hear that you appreciated the hotel’s location. However, we are truly sorry that your stay did not fully meet your expectations. Your feedback has been no… Show more