Reviews of Craigellachie Hotel of Speyside 4 stars

Great property. Historic property, welcomed dogs.

Everything is unbeatable, great experiences with services & facilities

It would be great if check-out time could be extended to 2 pm

Perfect place Normally breakfasts

Average restaurant A shelf in the bathroom

On site dining with a local pub across the street. Pretty riverside walk behind the hotel. Staff were excellent and hotel was the kind of cozy you would hope for in Scotland. Bartender in the main bar was excellent, knowledgeable, created a professional but fun atmosphere with an incredibly well stocked bar and whiskey collection. Hotel is close to many Speyside distilleries and Aberlour the famous Walkers shortbread company. Comfortable lounge where you can sit quietly with a book and enjoy the surroundings.

If you don’t have a car be sure and contact one of the local companies to drive you around. We used Craigellachie cars who were very accommodating. If you arrive at the local train station in Keith you will need to have a pick up.

Good food and excellent location. The receptionist, in particular, was wonderfully welcoming and couldn't have made more fuss of our dog who completely fell in love with her. We were made to feel very comfortable with our dog throughout the hotel.

I always avoid leaving negative reviews but I was very disappointed with our room. I paid £340 per night and found the room was very basic and not at all what I was expecting. Although the bathroom was clean and offered a good range of products, there were no robes and it felt fairly bleak. A real missed opportunity as it would be so easy to transform the space into something special with the use of good design.

Had an issue with the single bed mattress and the staff wasn’t able to resolve it, so they moved us into a king size bedroom. Staff was really nice in resolving this. Spent some time in the whiskey bar and the bartender was superb. He was personable and very knowledgeable about whiskey.

The restaurant in the bottom floor wasn’t that great. Forgot to bring an item I ordered. Food was so so

The room was large, clean and beautiful

The restaurant food and the lobby salon

Restaurant waitress was not at all flexible , twice. Lunch and dinner. A hotel that charges these prices must have some amenities and mini bar , there was not even cotton tips

Location

Privacy

Excellent place with truly exceptional people everywhere. A must visit

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Great location, big room and friendly staffs

Room Key is too big 😁

Loved the Quaich bar and Ryan the bartender. Excellent breakfast. Great location for a distillery tours.

The receptionist who checked us in and also with whom we checked out was not very friendly. Seemed annoyed with us and could not have cared less that we were leaving. Overall, every other staff member was warm and friendly.

Excellent food at restaurant and breakfast

Wi fi patchy.

This place was perfect. Lovely rooms, a sitting room for tea, a fantastic whiskey bar, and great restaurant. There is a footpath outside of the hotel that was so nice for morning runs. We wished we were staying longer.

The staff, lounge, whisky bar and restaurant were superb. The location was central to Speyside - good if you are going to do distillery tours, but nothing to do by foot in town. A great place with free parking if you rent a car like we did. The room was very spacious, and the hair and body products in the room were the best I ever had at a hotel. The Whisky Bar in the Hotel was one of the best I've ever been to.

The only downside was the rooms - moldy carpet and bathroom gave us a severe allergic reaction which stopped once we left. The beds were not very comfortable.

Breakfast was good.

The dinner on the lower level restaurant could have been better. Our steak was served pink rare and the pork slices served was disappointing but the staff did cooked our steak further and more pork slices were served. Thank you.

Lovely location with a great breakfast. Good food at the restaurant. Well located for Speyside distillery visits. Very close to Highlander Inn Whisky Bar

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